Customer reviews: DSers‑AliExpress Dropshipping

<h3>What Merchants Think</h3> <p>Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.</p> <h3>Key Strengths</h3> <ul> <li>Exceptional customer support, noted for responsiveness and professionalism</li> <li>User-friendly interface that simplifies product importation and order management</li> <li>Effective live chat feature for real-time assistance</li> <li>Efficient order processing and synchronization with platforms like Shopify</li> <li>Reliable assistance for resolving technical issues and inquiries</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional difficulty in communication leading to unresolved queries</li> <li>Some users find the app's usability initially challenging</li> </ul> <h3>Final Thoughts</h3> <p>The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.</p>

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Reviews (31,988)

Overall rating

5

6,643
4

62
3

8
2

1
1

26

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

Exceptional customer support, noted for responsiveness and professionalism
User-friendly interface that simplifies product importation and order management
Effective live chat feature for real-time assistance
Efficient order processing and synchronization with platforms like Shopify
Reliable assistance for resolving technical issues and inquiries

Common Concerns

Occasional difficulty in communication leading to unresolved queries
Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

myooga.co

Mar 31, 2025 on Shopify

Rita was so helpful! Very grateful for her assistance!

Nalu Bay Swimwear

Mar 31, 2025 on Shopify

Rita's support was above and beyond what I asked for. Great help!

Dilly Dally Go

Mar 30, 2025 on Shopify

The customer support is amazing. I had several issues to address and Amelia was such a champion in helping me out. She was friendly, patient, and so knowledgeable. She helped me to resolve my issues in no time! This was an awesome experience.

Cozy Bassinet

Mar 30, 2025 on Shopify

Awesome support! Amelia was so helpful and patient! Great experience. :)

Health Bela

Mar 30, 2025 on Shopify

Muito bom

Zenara

Mar 30, 2025 on Shopify

The agents are extremely helpful. Anytime I have any questions I get in depth help and always know they can help me. Definitely would recommend to anyone that needs it.

My Electromart

Mar 30, 2025 on Shopify

I just received excellent support. I got into a chat and I am new to Dropshipping I was to place my order

MRCONNET

Mar 30, 2025 on Shopify

Estou muito satisfeita com o atendimento e a rapidez em ajudar a tirar dúvidas e problemas. Atendente Krystal hoje me ajudou muito e foi muito simpática com o atendimento, está de parabéns continua assim.

Spicy Cherries

Mar 30, 2025 on Shopify

Gloria me ajudou mtooooo

Miraclespin Shop

Mar 29, 2025 on Shopify

The Dser team is a miracle. They are very kind, attentive, and professional. The guide is very good and they are able to solve everything you need about Dser. Thank you Dser.

Glass Bottle Shoppe

Mar 29, 2025 on Shopify

Lena was so helpful! Very grateful for her assistance!

Everquik

Mar 29, 2025 on Shopify

great service from Rick

H&D

Mar 29, 2025 on Shopify

Great support!!

SYMPLi

Mar 29, 2025 on Shopify

Sandy was amazing and extremely helpful. Made things so simple for me to be able to complete my task. Thank you!

GPeak

Mar 29, 2025 on Shopify

This is the best customer support that I have ever received. The DSers team let me save and close the deal with a customer. Never believed in customer support from any organization, yet again, this was my best experience.

Ruby Ritzy

Mar 29, 2025 on Shopify

Fantastic service! Just helped me to sort out my very first order. Great communication, prompt response, very simple explanation! Very satisfied with the service, thanks

proservestore

Mar 29, 2025 on Shopify

they are very helpful and problem solver

Smash Price Shop

Mar 29, 2025 on Shopify

Excellent Support from Zoey! I had an issue with my store, and Zoey from the DSers support team was incredibly helpful! She responded very quickly and provided clear, effective solutions. Her professionalism and friendly attitude made the whole experience smooth and stress-free. I truly appreciate the great support and amazing deals she offered. Thank you, Zoey, for your outstanding assistance!

UNIKCOSA

Mar 28, 2025 on Shopify

I had a great experience using DSers for my dropshipping business. The app is user-friendly, integrates smoothly with AliExpress, and makes order management much easier. What impressed me most was the excellent customer support I received from Esfania. She was extremely helpful, patient, and went above and beyond to make sure everything was working perfectly. Truly grateful for her assistance!

Wix Decor

Mar 28, 2025 on Shopify

good service !!