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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,027)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

אוזן פרו

Jul 09, 2025  on Shopify

some troubke with orders some time beacuse Aliexpress supplier/ but very fast service and very kind.

SOUL

Jul 08, 2025  on Shopify

Un grand merci à Luna de l’équipe DSers pour son aide rapide et efficace ! Grâce à sa réactivité et sa patience, notre problème a été résolu sans stress. C’est vraiment agréable d’avoir un support aussi humain et compétent. Merci encore Luna, on espère retomber sur toi pour les prochaines fois

AntoniaShop

Jul 08, 2025  on Shopify

Merci beaucoup a Aurora pour m'avoir aider a resoudre mon problème , vous etes très gentille . Continuez comme ça , vous fait un très bon travail.

lifestyleloungecologne

Jul 08, 2025  on Shopify

Der Kontakt mit Selena war super. Sie hat mir sofort geholfen und das Problem gelöst. Danke für die schnelle Hilfe!

Big Range RJ

Jul 08, 2025  on Shopify

I will hit a 5 star for a big help that I got from Dsers representative. After a day of stress and looking for a solution, I tried my luck to message them. And finally a representative help me with it.

Éclat Miroirs

Jul 08, 2025  on Shopify

Merci à Aurora pour sa rapidité de compréhension et à l exécution de la résolution de mon problème !

Happy Pets Place

Jul 08, 2025  on Shopify

I was just helped by Selena, who in 5 minutes resolve my problem. Very professional. Thanks Selena

Evodium

Jul 07, 2025  on Shopify

Frankie est génial et serviable, bon boulot

Klavax24

Jul 07, 2025  on Shopify

The support was very helpful and so nice.. Thank you so much for that.. Best regards

My Store

Jul 07, 2025  on Shopify

It's very great app ever .... Especially my sister Sandra helped me so much in every detail...thanks so much really Sandra .... They r my true family.... Thanks DSers so much

400VLENS

Jul 07, 2025  on Shopify

so good

Stylcents

Jul 07, 2025  on Shopify

I was having so many issues trying to connect to DSERS my emails and pswds were all messed up because I changed my emails and urls on google. Even Ali express was not working for me however after reaching out to DSERS help and connecting with Sandy, she patiently help me trouble shoot and walked me through each step sometimes having to repeat those steps over until we got progress. I was able to reconnect my shopify store to Dsers and Ali Express and she even took care of another issue I had from previous stores connected to DSERS. She was absolutely great!

Just Fetched - Explore Our Fantastic Collection of Baby Products

Jul 07, 2025  on Shopify

Elora from the support team was amazing

LumVox

Jul 07, 2025  on Shopify

Another positive experience when contacting the service desk. Daryl was professional and gave a timely response. I never worry about my account with these great customer service representatives. Thanks again Dsers.

Fluzzia

Jul 07, 2025  on Shopify

I was assisted by Neva, who patiently and professionally helped me solve a specific issue with order processing. Truly impressed with the support fast, human, and effective. Thank you, DSers team, for genuinely caring about your users!

Aravah Willow

Jul 07, 2025  on Shopify

I was having difficulty with an inventory issue, and once again Dsers was quick to resolve my problem. Rfimp was very patient with me to track down the problem that was actually quite simple. Very well worth the time. Thank you.

Noctis Lens

Jul 06, 2025  on Shopify

Very quick and frendly support! Love Rin supporter

Beddy Pets

Jul 06, 2025  on Shopify

Cyril from support team was really helpful. respond quick, solution offered make sense and solved my issue. really appreciate.

Whiskers & Wabbits Wonderland

Jul 05, 2025  on Shopify

DSers is a great company, with excellent staff. They are very professional and patient with people like me, who are just starting out.

Cuddle & Cradle

Jul 05, 2025  on Shopify

Lydia from tech support was really helpful and fixed my problem faster than shopify!!

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