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Customer reviews: DSers‑AliExpress Dropshipping

Develop by DSers

DSers is a leading Shopify app designed to simplify dropshipping by connecting merchants with AliExpress suppliers. This review covers its features, pricing, and real user experiences to help you decide if it’s the right tool for your eCommerce business.

Reviews (7,027)

Overall rating
5

What Merchants Think

Merchants generally have a positive impression of the "DSers‑AliExpress Dropshipping" app. The feedback highlights the app's effectiveness in streamlining dropshipping processes, with many users praising the customer support for being highly responsive, knowledgeable, and supportive. It appears that the assistance provided did not just resolve issues but also enhanced users' confidence in using the platform, reinforcing DSers' reputation as a reliable and user-friendly solution.

Key Strengths

  • Exceptional customer support, noted for responsiveness and professionalism
  • User-friendly interface that simplifies product importation and order management
  • Effective live chat feature for real-time assistance
  • Efficient order processing and synchronization with platforms like Shopify
  • Reliable assistance for resolving technical issues and inquiries

Common Concerns

  • Occasional difficulty in communication leading to unresolved queries
  • Some users find the app's usability initially challenging

Final Thoughts

The "DSers‑AliExpress Dropshipping" app is highly valued among merchants for its robust customer support and effective order management capabilities. While some challenges in communication may exist, the overwhelming majority of users express satisfaction with the app's functionality and the helpful assistance from its support team. DSers remains a preferred choice for those seeking dependable dropshipping solutions.

Neck Pain Fix

Aug 19, 2024  on Shopify

Ritta was helpful and pleasant. I do not know if my questions was answered completely. But I got a work around.

My Store

Aug 17, 2024  on Shopify

Good Explaination

FREEDOM47

Aug 08, 2024  on Shopify

Myra was great, quick and responded quickly. as for the app, Its kind of unprofessional to me to have to get help through messenger. although myra ws very helpful.

Trustifys

Aug 08, 2024  on Shopify

sevice ist gut

EshopUtopia

Aug 07, 2024  on Shopify

Villanelle was great, quick accurate and kind (Too many emoticons for my liking - unprofessional)

Krystoma ChronoLuxe

Jul 22, 2024  on Shopify

Je vous recommande, service client impeccable

Wags and Giggle

Jul 19, 2024  on Shopify

All good. just needed a quick question answered

CAPAFE

Jul 11, 2024  on Shopify

Tuve una atención con Aimee en Dsers y me atendio excelente, resolvio mis dudas y me ayudo mucho.

Miss Bliss

Jul 10, 2024  on Shopify

The attendant Vivian was great. She answered very quickly and tried to help. One of the problems was solved, the other I think is a Shopify problem, because everything appears correctly in DSers.

Climeta

Jul 09, 2024  on Shopify

C'est une bonne application, juste il peut avoir des problèmes synchronisation avec le paiement mais le service client est réactif dont "chloé" qui m'a aidé.

Loja Qualidade de Vida

Jul 09, 2024  on Shopify

"Via" Fique muito satisfeito com a agilidade do retorno e principalmente com a clareza das explicações. Estás de parabéns e muito obrigado pela ajuda.

WaggyPurrs

Jul 04, 2024  on Shopify

Awesome support. And a huge thanks to Colleen.

Nos-sandales

Jun 30, 2024  on Shopify

Support technique a l'écoute sur facebook

JGofertas

Jun 28, 2024  on Shopify

bom supor rapido e bastante intuitivo recomendo

Handn Company Ltd.

Jun 28, 2024  on Shopify

excelent

Greenfrog Cycling

Jun 27, 2024  on Shopify

You need "write a review" link top and center of page with bold print. Nearly over looked it and didn't to review. Needs to be more visible. The customer service was really great. Answered all my questions. Very pleased.

Space Light

Jun 19, 2024  on Shopify

muy bueno, resuelve todas las dudas y ayuda con tu tienda.

Willows Finest Treasures

Jun 17, 2024  on Shopify

Aimee helped me today, and she was great. She gave me all the answers I needed to fix my problem. This app should have a way of saving a copy of the conversation.

Diamant Rói

Jun 13, 2024  on Shopify

o suporte é muito bom. falamos pelo aplicativo menssager e tive todas as questões respondidas. a única coisa que não achei bom foi o caso do aplicativo suportar a TEMU mas, ainda assim sermos impossibilitado de fazer o drop devido as politicas da temu em que possivelmente os nossos cliente receberam as embalagens com a logo da temu. nesse caso na minha opinião faz faz sentido ter a temu aqui. do resto tudo muto bom.

by'Groehn

Jun 12, 2024  on Shopify

Sehr kompetent, schnell und hilfsbereit wenn es um Fragen geht . Danke Olivia, ;) !

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