What Merchants Think

Merchants have mixed feelings about "DropShipCN ‑ Print on Demand." While they appreciate the vast selection of unique products, recurring issues with customer service response times, software usability, and slow shipping have left some users frustrated. Many agree that the app holds incredible potential, but several improvements are necessary to make it a top choice on Shopify.

Key Strengths

• Vast selection of unique products not commonly found in other print-on-demand services.
• Good quality of prints and fabrics.
• Once learned, the design interface is easy to use.
• Direct access to manufacturers in China with a wide array of products.

Common Concerns

• Poor customer service and slow response times, particularly when communicating outside of China’s business hours.
• Outdated and complicated design software, making it challenging to navigate, especially for new users.
• Unreliable production and shipping times which can lead to delayed deliveries.
• Unusable mockups that require users to create their own product photos.
• Product sizing issues, particularly with shoes, which often run smaller than expected.

Final Thoughts

"DropShipCN ‑ Print on Demand" is a service with significant potential thanks to its extensive product range and generally good quality. However, a lack of responsive customer service and software usability issues detract from the overall user experience. Addressing these concerns could greatly enhance its reputation and usability on Shopify.