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Customer reviews: DropCommerce: US Dropshipping

Develop by DropCommerce

Reviews (407)

Overall rating
4.6

What Merchants Think

Overall, merchants express a positive reception of the "DropCommerce: US Dropshipping" app. Customers appreciate the app's user-friendly interface, quality of product offerings, and responsive customer service. While some users have voiced concerns about pricing and technical issues, the platform is generally recommended for merchants who emphasize quality over cost, particularly those who focus on US and Canadian products. Merchants find DropCommerce beneficial for simplifying the dropshipping process and reducing the complexities of managing inventory.

Key Strengths

  • User-friendly and intuitive interface
  • High-quality product selections, particularly from US and Canadian suppliers
  • Responsive and helpful customer service team
  • Efficient order processing and quick shipping times
  • Integration with Shopify for seamless operation

Common Concerns

  • High pricing structure affecting profit margins
  • Technical issues with product availability and image inconsistencies
  • Limitations on selling through platforms like Amazon due to pricing policies
  • Lack of product variety for niche markets
  • Challenges accessing supplier communication

Final Thoughts

"DropCommerce: US Dropshipping" is well-received for its ease of use, product quality, and strong customer support, making it an appealing choice for merchants interested in high-end dropshipping from North American suppliers. Some drawbacks related to costs and technical issues do exist, which may affect certain business models. Overall, it's a strong option for those looking to streamline their dropshipping process with a focus on quality and customer service.

Queen Million

Jan 11, 2025  on Shopify

I had high hopes for this platform, but it’s hard to ignore the challenges. The pricing structure is a major concern—selling a candle at $50 just to maintain a margin is unreasonable. It’s hard to imagine who would pay that much for such a product. On top of that, there are technical issues that make the experience frustrating. For example, when importing products, they often appear as “out of stock” before randomly switching back to “available”—and this happens across all items. I’ve also noticed images being changed or removed without my input, leaving my shop looking unprofessional with mismatched photos that don’t align with the products. I tried reaching out for support, but since it’s Sunday, I don’t expect to hear back soon. This experience has been far from smooth, and I really hope these issues are addressed quickly.

Go Organic Life

Dec 20, 2024  on Shopify

The interface is simple and clear, and it is easy to operate. I hope there will be more quality products to choose from.

My Store

Dec 04, 2024  on Shopify

I am very pleased with the services, customer care, and quality of the products they have on their database. The thought of talking directly with the suppliers made it even easier. I am still using it so far so good.

House of Pure Essence (HoPE)

Nov 13, 2024  on Shopify

Highly recommended if you're into dropshipping quality products. Spencer and team are very supportive! You can focus on the marketing as DropCommerce solved sourcing and fulfillment part of the business.

RH Store

Nov 12, 2024  on Shopify

DropCommerce is a fantastic platform. It's intuitive, incredibly simple to use, and locating products to import directly into your Shopify store is very straightforward. They even have a pre-built store option that is very affordable as well. I went with this option to get my Shopify store up to speed as quickly as possible - and it looks great! Also I truly believe focusing on locally produced products from the United States and Canada is going to become increasingly important in ecommerce. Best of all DropCommerce have an incredible team (shoutout to Spencer, Karan and Maria) - the customer service is top notch - always quick, responsive and polite. If you are new to drop shipping and want to shorten the learning curve, I highly recommend DropCommerce!

Bougie Luxuries

Nov 09, 2024  on Shopify

Having tested almost 10 dropshipping apps, I can confidently recommend Dropcommerce, ease of use, high quality and rare to find products.... the testing continues but so far, it check most of my boxes.

Guru Muscle

Nov 04, 2024  on Shopify

I would highly recommend this app if you run a dropship store. especially in The US and Canada. Implementation was so easy and it worked great. We are based in Australia and Europe so I'm really hoping they will add more suppliers in our niche. Other than that pleasant app.

The Red Shed General Store

Oct 17, 2024  on Shopify

Great communication and selection. This app nails it. Highly recommend for those willing to spend on a plan and looking to grow their business. Lots of bells and whistles and options here.

Hands & Body

Sep 05, 2024  on Shopify

The products and suppliers are top notch. The two that I work with process and ship orders within 5 days. It's so much better than cheap Aliexpress. AND the support team is very helpful. I needed some help today with an app bug and they got back to me with a fix within an hour. Take the leap and ditch the Chinese shipping.

Pat&Lily

Aug 29, 2024  on Shopify

As a newly launched boutique, DropCommerce has been a lifesaver! Highly recommend for anyone starting out!

The Green Vegan

Aug 26, 2024  on Shopify

This is an easy to use Shopify app. It is a breath of fresh air compared to some other drop shipping apps I have used in the past. Also, documentation is very helpful.

JackiEaslick

Aug 21, 2024  on Shopify

I downloaded this app and not realizing it, they started charging me right away. I never signed up for any plan and yet they keep charging my credit card. This is shady..

My Store

Aug 06, 2024  on Shopify

Amazing selection of suppliers and merchandise, super easy to filter through and find what I'm looking for! So far so good!

Dragonfly Lane Boutique

Jul 29, 2024  on Shopify

I have always liked the way their website looks and the easy way of navigating through their site. The loading time can still be a tad slow but not enough to piss me off LOL. I like the products they carry and I like the way they have everything set up including shipping and such. Plus having Anxiety, depression and ADHD this is easy enough. Thanks!

Paw Buddies

Jul 04, 2024  on Shopify

The team has been very responsive to all my questions and concerns. They build a beautiful website for me and pre-loaded it with some amazing products for the niche I selected. I would recommend them for anyone who is looking to deal with real people who are committed to helping you.

My Store

Jun 27, 2024  on Shopify

I'm finding products on DropCommerce that I can't find anywhere else. This is exactly the type of selection that I have been searching for!

My Store

Jun 20, 2024  on Shopify

Great app. Products are good and the founder was kind enough to jump on a call with me to run through the basics. I've checked out a few apps in the category and I'm liking DropCommerce the most so far.

Ethos

Jun 18, 2024  on Shopify

I love all the different suppliers, and it's great that I can filter by their differing values! I'm finding products that make me excited to sell!

My Store

Jun 13, 2024  on Shopify

Very easy to browse through and discover new products, I love that it is easy to access within the Shopify dashboard. Products look good and shipping times are quick, really happy I found DropCommerce!

Victor Aernhart

Apr 07, 2024  on Shopify

[EDITED] I changed it from 5 stars. i gave it 5 because I was asked to by the dev team so the Shopify algorithm favored them, and I did not want to be rude with them as I was still trying to use their service. I felt disingenuous with my rating, and since I’m not using it now, I will correct it. My summary is that it favors only merchants with particular niches, and it’s absolutely NOT for people looking to dive into dropshipping business with no customer-base (leads). The reason why dropshipping with Ali, which DropCommerce devs are dead set against, worked is the products could be retailed cheap on Amazon and eBay, and shipping costed little to nothing all on top of the fact that Amazon, which the dev is also dead set against, can drive customers TO YOU with minimal upfront. On the contrary, you CANNOT do that with products on DropCommerce; they’re too expensive for sale on Amazon. They don't even want you retailing things there even if you see an opportunity. This is backwards thinking as Amazon's logistics is top notch, and their FBA storage is perfect for dropshippers who can't have inventory to themselves. Shipping also is medium to expensive; it’s especially high with Canadian suppliers, and that will limit your margin. (Consider as well that you need to run advertisements on social as well if you don’t already have followers.) If it’s not bad enough, you are NOT allowed to resell them for lower prices than the suppliers do, so you can’t possibly offer competitive prices on items that are already expensive; we’re talkin like above $70, and you can’t run sales. Therefore you might as well just go on Faire or TradeKey to wholesale from the same suppliers. Some suppliers are registered on those. I should mention, and I don’t think most users know this, but they can ban you for violating this hidden rule. Moreover, suppliers don’t reply, or even if they do, they do very late, so when there is an issue with an order, good luck, CS is your only chance. They also boast 7-day fulfillment, but I’m not so sure; some things are made-to-order in Asia, and I’ve seen comments say their shipments were late (even after covid). So my problems are with both the app itself and their service: 1) App is buggy and you need Chrome on Windows, basically, 2) People are having a hard time getting in touch with suppliers via the chat system 3) There is a lack of product variety 4) the service is more expensive than Spocket when it comes to Private Labeling which is essential. Speaking of which, I realise why Spocket offers both Chinese and US suppliers. (Because having US suppliers only may not be very profitable.) That said there are still pros like 1) many products being pretty and photogenic for SNS promotions, 2) CS being responsive and nice, and 3) the ease of placing orders, but I feel like the cons outweigh these pros atm. 3 stars because I was peer-pressured to give a rating. Otherwise, it definitely has potential to be a good profitable service. You’ll find cool suppliers. But it favors only merchants with particular niches.

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