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Customer reviews: Doran Product Reviews App & QA

Develop by Doran

Doran Reviews & Questions is a Shopify app designed to help merchants collect and showcase customer reviews and Q&A to build trust and boost sales. This review covers its features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (419)

Overall rating
4.9

What Merchants Think

Merchants generally feel very positive about the "Doran Product Reviews App & QA." It is praised for its user-friendly interface, seamless integration with Shopify, and the ability to manage and display customer reviews effectively. Many users also appreciate that it's available for free, making it an attractive option for businesses of all sizes. The app is considered a reliable and robust solution for enhancing customer engagement and building trust.

Key Strengths

  • User-friendly, easy-to-navigate interface
  • Seamless integration with Shopify stores
  • Excellent and responsive customer support
  • Comprehensive features available in the free plan
  • Customization options for widgets and branding
  • Ability to import reviews from multiple platforms
  • Strong support for multilingual stores

Common Concerns

  • Some integrations are missing, limiting functionality for specific users
  • Manual entry of questions from previous apps can be cumbersome
  • Lack of certain advanced features compared to premium apps

Final Thoughts

Overall, the "Doran Product Reviews App & QA" receives high praise from users for its functionality, ease of use, and exceptional customer support. While there are minor concerns regarding integration and advanced features, the app's strengths, especially its free availability and extensive customization options, make it a top choice for many merchants. It's highly recommended for those seeking to enhance their online store's credibility and customer interaction.

Aurea Skincare

Mar 06, 2025  on Shopify

Riktigt bra service! 10/10 Hjälpte mig ett problem jag inte fattade hur man löste, smidigt och bra.

PalaVesuvius

Mar 04, 2025  on Shopify

App really well made with many configurable functions. A round of applause for the assistance always ready and available, congratulations

ყიდვა ყველაზე იაფად ან განვადებით

Mar 03, 2025  on Shopify

When it comes to Shopify review apps, I have left no stone unturned. Over the course of several months, I tested more than 60 different apps, trying to find the perfect balance between functionality, SEO compatibility, ease of use, and customer support. And after all this effort, I can confidently say that this app is, without exaggeration, the best review app available on the Shopify App Store. Here’s why: 1. Unmatched Functionality – No Other App Comes Close Finding an app that covers every essential feature while maintaining simplicity is almost impossible. Yet, Doran Reviews & Questions manages to do just that. Every feature you could need is included, from intuitive customer review management to deep SEO integration. I’ve tested countless apps, and none come close to offering this level of completeness while keeping everything well-structured and accessible. 2. Outstanding Customer Support – Fast, Responsive, and Adaptable Many apps promise excellent support, but very few deliver. Doran’s support team is beyond exceptional. No matter what customization or adjustment you need, they respond within minutes and resolve your request efficiently. They don’t just offer a “one-size-fits-all” solution; they tailor the app’s functionality to fit your store’s specific needs. This level of service is practically unheard of in the Shopify ecosystem. 3. Completely Free – Unbelievable Value for Zero Cost One of the most surprising aspects of this app is that it’s completely free. When I first installed it, I assumed there had to be some sort of catch, but there isn’t. Considering the level of service, features, and reliability it provides, it’s almost impossible to believe that you don’t have to pay a premium for it. No hidden fees, no unnecessary upgrades—just a flawless app available for free. 4. The Only App That Does Exactly What It Should One of my biggest frustrations with Shopify review apps is that they often come with unnecessary bloat or limitations that prevent them from working the way you want. Doran Reviews & Questions is different. It does exactly what a review and Q&A app should do—nothing more, nothing less. Even more importantly, reviews and questions are visible in the page source code, which is crucial for Google indexing. This is a feature that many competitors overlook, making Doran a game-changer for SEO. 5. Unique Schema Implementation Unlike many other apps that rely on generic or incorrect schema markup, Doran has its own well-structured schema system. This means that search engines can properly understand and display your store’s reviews in search results, giving you a significant SEO advantage. With other apps, you often need third-party tools to fix their schema issues, but Doran gets it right from the start. 6. No Annoying Branding & No Forced Registration A major downside of many review apps is excessive branding, forcing you to display their logo or promotional content. Doran, on the other hand, keeps things clean and professional. Even more importantly, it doesn’t force customers to register on an external system just to leave a review. This is a crucial advantage, as requiring customers to sign up for yet another account can drastically reduce review submission rates. 7. Constantly Improving – New Features Added Regularly The team behind Doran isn’t just resting on their laurels—they’re actively improving the app with new features and updates. Unlike many apps that remain stagnant after launch, Doran listens to user feedback and frequently adds new functionalities, ensuring that it stays ahead of the competition. This commitment to improvement makes it a reliable long-term solution for Shopify merchants. 8. Flexible & Powerful Importing Features If you need to import reviews, Doran has every import function you could possibly need. Whether you’re migrating from another platform, bulk importing CSV files, or syncing reviews from other sources, Doran makes the process smooth and hassle-free. The level of flexibility it offers in importing is superior to even the most expensive review apps on the market. 9. Final Verdict – The Absolute Best Shopify Review App Let me be clear—I have no vested interest in promoting this app. I have spent 3-4 months testing and searching for the best Shopify review app, and Doran Reviews & Questions stands far above the rest. It’s not just good—it’s exceptional in every way. From its unparalleled features and SEO advantages to its incredible customer support and completely free pricing, this app is truly a hidden gem in the Shopify ecosystem.

ACME Quiz Products

Mar 01, 2025  on Shopify

This app integrated really well into my site. A feature that I would have liked, adjusting font sizes, was easily done in custom CSS. Thank you to the authors for this fine app.

CamelWay Europe - Camel Milk

Feb 28, 2025  on Shopify

Great app and the best support! I was looking for a decent review app and this one works like a charm!

TeeStitch Apparel

Feb 24, 2025  on Shopify

Doran Product Reviews is incredibly easy to set up and use, with a great balance of features without feeling bloated with unnecessary functions. The interface is intuitive, making review management seamless, and the variety of tools available enhances the overall experience. Plus, their technical support is quick to respond and helpful with any questions. Overall, a solid, well-designed review app that does exactly what it needs to!

vooxon

Feb 23, 2025  on Shopify

Doran is an amazing team that provides outstanding support at all times. They are always responsive, helpful, and go above and beyond to assist whenever needed. I truly appreciate their dedication and professionalism. Highly recommended

Breathzus

Feb 21, 2025  on Shopify

The Doran Reviews App has been a fantastic addition to my business. It’s simple to use, well-designed, and makes collecting and displaying reviews effortless. Everything just works smoothly, which isn’t something I can say about every app out there. What really stands out, though, is the team behind it. Their support is genuinely helpful—fast, patient, and proactive. It’s clear they actually care about their users rather than just offering generic responses. Whenever I’ve had a question, they’ve been quick to assist with real solutions. If you’re looking for a solid reviews app backed by a team that’s both responsive and kind, Doran is a great choice.

metalcraftusa

Feb 18, 2025  on Shopify

Fantastic app! If customer has a question while on a Product page, they can email us directly from that page, thus eliminating customer from leaving a Product page to find our Contact Us button. Customers staying on a Product page - studying a sellers product/offer while being able to easily ask seller a question which builds trust so If I could rate 10 stars I would. Thanks Andrew and team for a great app.

Cuisine-Pratique

Feb 16, 2025  on Shopify

I have tested a lot of review apps since 2019, and this is my favorite one. It does everything that premium apps do, but for free!? I installed it on all my stores, and I will replace Loox with Doran on this store very soon. The support is absolutely incredible. A big thank you to Andrew, who spent a lot of time helping me import my shop reviews. I actually encourage them to charge for their app, as it is totally worth it!

JKP Literature

Feb 15, 2025  on Shopify

An excellent reviews collection app with a rich set of features! Almost everything you need is already available, making it one of the best in its category. The user interface is smooth, intuitive, and well-designed. Their customer support is outstanding—quick, responsive, and always helpful. One small addition that would make this app perfect is an in-app option to export reviews. Currently, they provide CSV exports manually via email, which works well, but having it built-in would be even better. Overall, a fantastic app with top-notch support!

Mahi's WearHouse

Feb 13, 2025  on Shopify

Just started integrating this App to my store. For a brand that is just starting out, this app is great for adding reviews to your store as it comes with a host of features, is very convenient to use and has all these features available for free. Thank you team Doran for this amazing application.

TOFI design

Feb 13, 2025  on Shopify

The app works well and looks very great. The customer support is outstanding. I just had one issue with Google snippets and I got a prompt reply and they delivered a solution for my problem. I highly recommend for everyone!

ZIRO

Feb 08, 2025  on Shopify

Doran is super easy to use and has helped us collect and display customer reviews effortlessly. The interface is clean, and it integrates smoothly with our Shopify store. Highly recommend for anyone looking to build trust with their customers!

Lyssian

Feb 08, 2025  on Shopify

Finally the all in one solution, I've been searching for it for two months. They are a wonderful team, I had questions and they are spontaneous with their answers. Highly recommended. Excellent service support, keep it up !

ASQR Lifestyle

Feb 07, 2025  on Shopify

Great App with Excellent Support! Setting up the Doran Product Reviews App & QA was incredibly easy and hassle-free. The interface is user-friendly, making the entire process smooth. What truly stands out is their prompt customer support—they’re always quick to assist with any queries. Overall, it’s been a great experience, and I’d highly recommend this app to anyone looking for a reliable review solution. And the cherry on top? It’s completely free! Thanks to the team for such a fantastic app!

Smarttek Trading

Feb 06, 2025  on Shopify

Fantastic and quick response! Had to trouble shoot a few aesthetic issues and Andrew was quick to respond. Highly recommend this app to anyone needing a reliable review app. The feature to import reviews from other sites is a must have!

Paciscion

Feb 02, 2025  on Shopify

I am truly impressed with the Doran team! Their support is fast and helpful, and they made the verification process smooth. I really appreciate their dedication and hard work in helping e-commerce businesses grow. I highly recommend

Undercontrol

Jan 29, 2025  on Shopify

We have been selling on Amazon for a long time. While preparing our Shopify store, we spent a lot of time thinking about how to bring over the accumulated reviews from Amazon. We tried many review programs, but we haven’t found one as clean and branding-friendly as this. The support team responded quickly via email and provided kind and detailed assistance. Thanks to them, we successfully imported our reviews with great results. We sincerely support and appreciate your work. Thank you!

RHTrading

Jan 29, 2025  on Shopify

After trying multiple review apps I finally found Doran, and it was a perfect fit for my store, and it's probably a perfect fit for you too! Being able to import reviews from other platforms is an excellent feature that works so much better than I initially expected. Since I sell a lot on Ebay, it's really nice to be able to share the reviews from there in my Shopify store so that customers know what to expect from my products. The app offers alot of customiziable widgets which allows you to integrate it basicly however you want in your store. Everything is pretty straight forward, so I haven't felt the need to use their support (yet), but they seem very keen to help you out if you where to need it. 5/5 - The app is fantastic and I highly recommend it! And on top of that, it's free!? Thats crazy

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