Doran Reviews & Questions App Review for Shopify

Customer reviews: Doran Product Reviews App & QA

Doran Reviews & Questions is a Shopify app designed to help merchants collect and showcase customer reviews and Q&A to build trust and boost sales. This review covers its features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (414)

Overall rating

4.9

5

473
4

14
3

1
2

2
1

3

What Merchants Think

Merchants generally feel very positive about the "Doran Product Reviews App & QA." It is praised for its user-friendly interface, seamless integration with Shopify, and the ability to manage and display customer reviews effectively. Many users also appreciate that it's available for free, making it an attractive option for businesses of all sizes. The app is considered a reliable and robust solution for enhancing customer engagement and building trust.

Key Strengths

User-friendly, easy-to-navigate interface
Seamless integration with Shopify stores
Excellent and responsive customer support
Comprehensive features available in the free plan
Customization options for widgets and branding
Ability to import reviews from multiple platforms
Strong support for multilingual stores

Common Concerns

Some integrations are missing, limiting functionality for specific users
Manual entry of questions from previous apps can be cumbersome
Lack of certain advanced features compared to premium apps

Final Thoughts

Overall, the "Doran Product Reviews App & QA" receives high praise from users for its functionality, ease of use, and exceptional customer support. While there are minor concerns regarding integration and advanced features, the app's strengths, especially its free availability and extensive customization options, make it a top choice for many merchants. It's highly recommended for those seeking to enhance their online store's credibility and customer interaction.

CEIBA

Jul 01, 2025 on Shopify

Unable to export CSV for Google reviews. As a E-Commerce brand, our customers have a lot of trust in our testimonials and reviews so it is an important component to get perfectly right. Unfortunately, this is likely not the solution, as it was not for us. We are unable to export a CSV of our customer reviews from the app in any way. In addition, when we messaged support, they asked un the reason for wanting it in an informal response. After answering, Andrew responded with; "Thank you so much for providing more information about that. Because the exportation requires a lot of resources to export them. How do you feel if we do it for you with only $6/month? Best regards, Andrew" All in all, not the greatest experience. The first few emails were each within a few minutes until we declined the informal "Upgrade" to get our CSV. At this point, we still have not received nor see any way to get this simple task done. Especially important when Doran is limited and only has integration for a few mainstream apps and channels. That being said, it probably will work great if you have a relatively simple business model and just need "Reviews" and to show them.