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Customer reviews: Doran Product Reviews App & QA

Develop by Doran

Reviews (217)

Overall rating
5

What Merchants Think

Merchants generally feel very positive about the "Doran Product Reviews App & QA." It is praised for its user-friendly interface, seamless integration with Shopify, and the ability to manage and display customer reviews effectively. Many users also appreciate that it's available for free, making it an attractive option for businesses of all sizes. The app is considered a reliable and robust solution for enhancing customer engagement and building trust.

Key Strengths

  • User-friendly, easy-to-navigate interface
  • Seamless integration with Shopify stores
  • Excellent and responsive customer support
  • Comprehensive features available in the free plan
  • Customization options for widgets and branding
  • Ability to import reviews from multiple platforms
  • Strong support for multilingual stores

Common Concerns

  • Some integrations are missing, limiting functionality for specific users
  • Manual entry of questions from previous apps can be cumbersome
  • Lack of certain advanced features compared to premium apps

Final Thoughts

Overall, the "Doran Product Reviews App & QA" receives high praise from users for its functionality, ease of use, and exceptional customer support. While there are minor concerns regarding integration and advanced features, the app's strengths, especially its free availability and extensive customization options, make it a top choice for many merchants. It's highly recommended for those seeking to enhance their online store's credibility and customer interaction.

metalcraftusa

Feb 18, 2025  on Shopify

Fantastic app! If customer has a question while on a Product page, they can email us directly from that page, thus eliminating customer from leaving a Product page to find our Contact Us button. Customers staying on a Product page - studying a sellers product/offer while being able to easily ask seller a question which builds trust so If I could rate 10 stars I would. Thanks Andrew and team for a great app.

Cuisine-Pratique

Feb 16, 2025  on Shopify

I have tested a lot of review apps since 2019, and this is my favorite one. It does everything that premium apps do, but for free!? I installed it on all my stores, and I will replace Loox with Doran on this store very soon. The support is absolutely incredible. A big thank you to Andrew, who spent a lot of time helping me import my shop reviews. I actually encourage them to charge for their app, as it is totally worth it!

JKP Literature

Feb 15, 2025  on Shopify

An excellent reviews collection app with a rich set of features! Almost everything you need is already available, making it one of the best in its category. The user interface is smooth, intuitive, and well-designed. Their customer support is outstanding—quick, responsive, and always helpful. One small addition that would make this app perfect is an in-app option to export reviews. Currently, they provide CSV exports manually via email, which works well, but having it built-in would be even better. Overall, a fantastic app with top-notch support!

Mahi's WearHouse

Feb 13, 2025  on Shopify

Just started integrating this App to my store. For a brand that is just starting out, this app is great for adding reviews to your store as it comes with a host of features, is very convenient to use and has all these features available for free. Thank you team Doran for this amazing application.

TOFI design

Feb 13, 2025  on Shopify

The app works well and looks very great. The customer support is outstanding. I just had one issue with Google snippets and I got a prompt reply and they delivered a solution for my problem. I highly recommend for everyone!

ZIRO

Feb 08, 2025  on Shopify

Doran is super easy to use and has helped us collect and display customer reviews effortlessly. The interface is clean, and it integrates smoothly with our Shopify store. Highly recommend for anyone looking to build trust with their customers!

Lyssian

Feb 08, 2025  on Shopify

Finally the all in one solution, I've been searching for it for two months. They are a wonderful team, I had questions and they are spontaneous with their answers. Highly recommended. Excellent service support, keep it up !

ASQR Lifestyle

Feb 07, 2025  on Shopify

Great App with Excellent Support! Setting up the Doran Product Reviews App & QA was incredibly easy and hassle-free. The interface is user-friendly, making the entire process smooth. What truly stands out is their prompt customer support—they’re always quick to assist with any queries. Overall, it’s been a great experience, and I’d highly recommend this app to anyone looking for a reliable review solution. And the cherry on top? It’s completely free! Thanks to the team for such a fantastic app!

Smarttek Trading

Feb 06, 2025  on Shopify

Fantastic and quick response! Had to trouble shoot a few aesthetic issues and Andrew was quick to respond. Highly recommend this app to anyone needing a reliable review app. The feature to import reviews from other sites is a must have!

Paciscion

Feb 02, 2025  on Shopify

I am truly impressed with the Doran team! Their support is fast and helpful, and they made the verification process smooth. I really appreciate their dedication and hard work in helping e-commerce businesses grow. I highly recommend

Undercontrol

Jan 29, 2025  on Shopify

We have been selling on Amazon for a long time. While preparing our Shopify store, we spent a lot of time thinking about how to bring over the accumulated reviews from Amazon. We tried many review programs, but we haven’t found one as clean and branding-friendly as this. The support team responded quickly via email and provided kind and detailed assistance. Thanks to them, we successfully imported our reviews with great results. We sincerely support and appreciate your work. Thank you!

RHTrading

Jan 29, 2025  on Shopify

After trying multiple review apps I finally found Doran, and it was a perfect fit for my store, and it's probably a perfect fit for you too! Being able to import reviews from other platforms is an excellent feature that works so much better than I initially expected. Since I sell a lot on Ebay, it's really nice to be able to share the reviews from there in my Shopify store so that customers know what to expect from my products. The app offers alot of customiziable widgets which allows you to integrate it basicly however you want in your store. Everything is pretty straight forward, so I haven't felt the need to use their support (yet), but they seem very keen to help you out if you where to need it. 5/5 - The app is fantastic and I highly recommend it! And on top of that, it's free!? Thats crazy

Syndmart

Jan 27, 2025  on Shopify

Game-Changer for Gathering Customer Feedback! I recently started using Doran to collect and manage customer reviews for my online store, and it has been a meaningful change! The setup process was seamless, and the app integrated effortlessly with my website. I love how customizable the review request emails are—they reflect my brand perfectly. The automated follow-up feature is a great boost, and the analytics dashboard gives me valuable insights into customer sentiment. The ability to display reviews directly on my product pages is amazing. Customer support is outstanding, too—I need some help to make sure that the set was done properly. They respond quickly and are super helpful. I was impressed after the completed the setup as I was doing it wrongly. I highly recommend this app to anyone looking to enhance their online reputation and gather actionable feedback!

Trenly

Jan 26, 2025  on Shopify

This app seems to be a miracle. Has almost all features you can ask for from a review app and all available in free plan. Moreover what I really loved was the support and proactive help that the team provides for any queries and issues. Strongly recommend. Way to go!!

Talavera La Catrina

Jan 26, 2025  on Shopify

I love being able to import review from Etsy without CSV so I dont have to rely on other apps to generate the CSV. I recommend this app so far!

AWBlack

Jan 26, 2025  on Shopify

This app is completely free as mentioned and there is no Hidden subscriptions as most apps asks... we are very new website and haven't made any sales yet to check the review working.. but we belive this app will be good start for the newly launching business.

Cloud City Drones

Jan 21, 2025  on Shopify

For the price—free or 6.99 USD/month (yearly)—it's hard to beat. The app doesn't have many bells and whistles that complicate it. Manually entering the questions from our old app is a hassle, but for what it's worth, it isn't a huge deal. However, importing reviews is a breeze. The support is fairly responsive and the team does good work.

Фототапети и стикери

Jan 17, 2025  on Shopify

I'm leaving 5 stars only because I can't leave 10. A true professional. Doran, did a customization for me and helped me a lot with what I wanted.

Ludisphere

Jan 13, 2025  on Shopify

Complete, easy to configure. All that is missing is the management of store reviews, and the distribution of reviews on Google to compete with an application like Judge.me. Their free version is already better for product reviews !

Nativa

Jan 13, 2025  on Shopify

Great app! easy to understand and customize. As well customer service is amazing. I totally recommend this app :)

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