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Customer reviews: Doran Product Reviews App & QA

Develop by Shopify

Doran Reviews & Questions is a Shopify app designed to help merchants collect and showcase customer reviews and Q&A to build trust and boost sales. This review covers its features, pricing, and real user feedback to help you decide if it's the right fit for your store.

Reviews (690)

Overall rating
4.9

What Merchants Think

Merchants generally feel very positive about the "Doran Product Reviews App & QA." It is praised for its user-friendly interface, seamless integration with Shopify, and the ability to manage and display customer reviews effectively. Many users also appreciate that it's available for free, making it an attractive option for businesses of all sizes. The app is considered a reliable and robust solution for enhancing customer engagement and building trust.

Key Strengths

  • User-friendly, easy-to-navigate interface
  • Seamless integration with Shopify stores
  • Excellent and responsive customer support
  • Comprehensive features available in the free plan
  • Customization options for widgets and branding
  • Ability to import reviews from multiple platforms
  • Strong support for multilingual stores

Common Concerns

  • Some integrations are missing, limiting functionality for specific users
  • Manual entry of questions from previous apps can be cumbersome
  • Lack of certain advanced features compared to premium apps

Final Thoughts

Overall, the "Doran Product Reviews App & QA" receives high praise from users for its functionality, ease of use, and exceptional customer support. While there are minor concerns regarding integration and advanced features, the app's strengths, especially its free availability and extensive customization options, make it a top choice for many merchants. It's highly recommended for those seeking to enhance their online store's credibility and customer interaction.

EmbiShop.hr

Jan 09, 2026  on Shopify

Great app with excellent support We are very satisfied with this app. The communication with the support team is excellent and very fast — they are always helpful and willing to assist. The app offers a wide variety of widgets that can be easily placed in many different locations across the store, which gives a lot of flexibility. Email settings are also very well designed, clear, and easy to customize. Overall, a great solution that we can definitely recommend.

House of Meluha

Jan 08, 2026  on Shopify

Very easy to use and looks great on the store, just make sure to change the colors all individually for each element. My only wish is if there was a way to change the colors of all the elements at once all together rather than individually.

Not Only Water

Jan 01, 2026  on Shopify

Cant believe this app is completely free, they offer so many features that with of other apps you need to pay for, everything you need for reviews is in this app, fast customer service, highly recommend!

Setup Wave

Dec 22, 2025  on Shopify

Excellent support and super fast response! Andrew and the Doran team were incredibly helpful and quick in fixing my issue. The communication was clear, professional, and they understood the problem right away, especially the mobile padding issue, which they resolved perfectly. You can really tell they care about merchants and put in a lot of effort despite being a small team. Highly recommended app and support team for anyone looking for reliable help on Shopify. Thanks again for the amazing support!

NYCPrints

Dec 18, 2025  on Shopify

This app is far better than the other popular review all. This one offers more features, and the customer service is awesome. I was able to chat with an actual human to get quick answers and results. Easy to install and set up.

RachelC's Curators Corner

Dec 13, 2025  on Shopify

Very Easy to use with the drag and drop method in the theme editor. It took me about 30 minutes to get my store completely set up because the instructions are visual and I could identify exactly where I was supposed to be in the theme editor.

Zaga Farm

Dec 10, 2025  on Shopify

Best customer service! Very quick respond and fix. Help me import all review from old app to doran. Thank you very much.

Sienna & Slate

Dec 08, 2025  on Shopify

So far so good. They are always quick to respond and the app is intuitive to use. I actually switched to this app from another because they offered more features.

Lamouroux Cocktails

Dec 06, 2025  on Shopify

Application qui fonctionne très bien, avec des développeurs à l'écoute et qui nous aident très rapidement si besoin !

iirntree

Nov 30, 2025  on Shopify

Amazing review app! I wish I had installed it much earlier. It imported my Etsy reviews without any problems. I couldn't be happier!

Laka Mark

Nov 27, 2025  on Shopify

Very simple to use. I use the free version is very great. It's easier to implement the system in my shop. In the French version of the application, I got some issues displaying texts. They are some weird characters like this: (Vous avez activé l'intégration de l'application à votre thème.) In the original version (English), they are not an issue. Maybe it's just an encoding issue. When you switch the language in the application settings. It is a great application.

Aadaab Boutique

Nov 24, 2025  on Shopify

Excellent app — easy to use, boosts customer trust, and helps increase conversions with authentic product reviews

Khet

Nov 17, 2025  on Shopify

A truly outstanding review app with reliable, well-built features. What sets it apart is the exceptional support team - incredibly responsive, detail-oriented, and proactive in resolving any issue. Their commitment to delivering timely and accurate solutions has made our experience seamless.”

Kabir Decor Studio

Nov 08, 2025  on Shopify

Highly recommended! Why pay for a review app when you have Doran? It’s an amazing experience, easily the best app for managing reviews. I’ve tried many others, but the free features Doran offers are on another level. Some competing apps don’t even have these features, and the ones that do usually lock them behind a paywall. Doran is doing an outstanding job, and their support is top-notch!

Silver Cross Ireland

Nov 03, 2025  on Shopify

Fantastic for a free app - team was very helpful with troubleshooting some initial technical questions

Le Strauss

Nov 02, 2025  on Shopify

Très bonne application, de plus, le service client est très réactif et sympathique, je recommande !

Brahmi Naturals

Nov 01, 2025  on Shopify

So far so good, will review once we fully utilize this app and features. For now it looks good and easy to install and update.

Nikkia Joy Cosmetics

Oct 30, 2025  on Shopify

Reviewing on behalf of Nikkia Joy Cosmetics. Setup is actually straight forward but I just hope there will be more options to customize the design on the app. But overall, this is a good app! I feel like this is not the end of functionality, there are still rooms for improvement. And kudos to these 2 people who did this!

I.C.O.N Products Israel

Oct 29, 2025  on Shopify

Excellent service beyond expectations and a quick solution to the RTL problem that arose on my site thanks to Andrew!! Thank you very much for the fast and professional service!

MNT Gadgets

Oct 28, 2025  on Shopify

The customer support is truly wonderful, i needed help setting some of the reviews and they helped me right away, the app is very easy to use as well. 10/10 would recommend everyone using it.

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