Customer reviews: Dondy: WhatsApp Marketing+Chat

<h3>What Merchants Think</h3> <p>"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify for enhanced customer communication.</li> <li>Robust automation capabilities for personalized marketing campaigns.</li> <li>Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).</li> <li>User-friendly interface, making it easy for beginners and pros alike to utilize.</li> <li>Effective for abandoned cart recovery, contributing to increased sales and engagement.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with billing or charges after uninstallation reported by a few users.</li> <li>Desire for more advanced features, such as GIF support and segment exclusion in campaigns.</li> <li>Difficulties with tracking due to limitations with non-Shopify checkout integrations.</li> </ul> <h3>Final Thoughts</h3> <p>Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.</p>

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Reviews (981)

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What Merchants Think

"Dondy: WhatsApp Marketing+Chat" is generally well-received by merchants who praise its effectiveness in enhancing communication and streamlining marketing processes. Many users commend its ease of use, integration capabilities with platforms like Shopify, and the exceptional customer support team that consistently goes the extra mile to assist with setup and troubleshooting.

Key Strengths

Seamless integration with Shopify for enhanced customer communication.
Robust automation capabilities for personalized marketing campaigns.
Outstanding and responsive customer support, often mentioned by name (e.g., Or and Fakhrul).
User-friendly interface, making it easy for beginners and pros alike to utilize.
Effective for abandoned cart recovery, contributing to increased sales and engagement.

Common Concerns

Issues with billing or charges after uninstallation reported by a few users.
Desire for more advanced features, such as GIF support and segment exclusion in campaigns.
Difficulties with tracking due to limitations with non-Shopify checkout integrations.

Final Thoughts

Overall, "Dondy: WhatsApp Marketing+Chat" is a highly effective tool for merchants looking to leverage WhatsApp for marketing and customer service. While most reviews highlight the application's user-friendliness and excellent customer support, some feedback indicates room for feature enhancements and billing improvements. Nonetheless, it remains a recommended app for its core functionality and support.

Prestara

Nov 11, 2024 on Shopify

Values Hub

Nov 07, 2024 on Shopify

Amazing app❤️

beautysky

Nov 06, 2024 on Shopify

It's good app.

MountMiller

Nov 06, 2024 on Shopify

Worked very well for us. The support is top notch and very responsive and courtous. Will recommend

Tienda Virtual 21

Nov 05, 2024 on Shopify

Excelente trabajo...muy buena app

REES52

Nov 05, 2024 on Shopify

great service

Vapors Space

Nov 05, 2024 on Shopify

"I highly recommend XYZ Upsell & Cross-Sell for any Shopify store owner looking to boost their sales and offer a more personalized shopping experience. It’s incredibly easy to install, with a user-friendly interface that integrates seamlessly with Shopify. The AI-powered recommendations have already started to increase my average order value, and the customer support is top-notch—they responded to my inquiry within minutes. The app also offers a free trial, so you can try it out with no risk, and the pricing is very reasonable compared to other upselling apps. Plus, it’s fully scalable, so it will grow with your store. If you’re looking to increase conversions and improve customer satisfaction, this is a must-have app!”

Hari Mart

Nov 05, 2024 on Shopify

good app

Aestic shop

Nov 05, 2024 on Shopify

Sweet Burst

Nov 04, 2024 on Shopify

Great support for small store and very easy to use it! Thanks Dondy

Lulushop

Nov 04, 2024 on Shopify

Excellent service, easy setup, support team is one of the best I met.

ergocush

Nov 04, 2024 on Shopify

top trés bon service facile a prendre en main et retour clients rapide et satisfaits

Trendy Vibes

Nov 03, 2024 on Shopify

EASY AND EFFICIENT TO USE ILL RECOMED BEGINERS USE TIS AS ITS FREE

unSniffed

Nov 02, 2024 on Shopify

Best strategy

Wearings

Nov 01, 2024 on Shopify

Very good application Support also available 24/7

Qaswa.modestwear

Oct 31, 2024 on Shopify

jasscart

Oct 31, 2024 on Shopify

Because of the market presence

Eya Clean | إيا كلين

Oct 31, 2024 on Shopify

Great app with great customer service

ArmasStyle

Oct 30, 2024 on Shopify

Me gusto mucho todo muy rapido

ANICET SERVICE

Oct 28, 2024 on Shopify

C'est le meilleur