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Customer reviews: Deposit & Partial Payment Depo

Develop by Sidepanda Inc.

Reviews (120)

Overall rating
4.6

What Merchants Think

The "Deposit & Partial Payment Depo" app generally receives positive feedback from merchants. Users appreciate its ability to handle deposits and partial payments, making it an excellent tool for facilitating larger transactions or new product launches. The setup process is often described as straightforward, and the app provides flexibility and security in payment management. One of the standout elements is the customer service, which many users highlight as exceptionally responsive and helpful.

Key Strengths

  • Efficient handling of deposits and partial payments, offering flexibility for customers.
  • User-friendly interface that is easy to set up.
  • Exceptional customer support, praised for responsiveness and personalization.
  • Customization options to meet merchant-specific needs.
  • Facilitates large transactions and bookings without financial strain.

Common Concerns

  • The app charges fees on manual and potentially unintended transactions, which some users find unfair.
  • Technical issues affecting website integration and performance for some merchants.
  • Concerns about being charged even when the app was not actively used.

Final Thoughts

Overall, "Deposit & Partial Payment Depo" is highly valued for its functionality in managing payments and deposits efficiently. The app's standout feature is its robust customer service, which supports users through any challenges they encounter. While there are some concerns regarding fees and technical glitches, the app remains a recommended choice for merchants needing flexible payment solutions.

Berries Health & Genetics

Oct 12, 2023  on Shopify

We use the app for its subscription feature and the interface is very user-friendly and highly customizable. Customer service and response have been amazing as well. The team is very responsive and highly knowledgeable. Definitely recommend.

Caravans Away

Sep 21, 2023  on Shopify

I've been using the Depo app for our website, and even though we've had a few bumps in the road, I've got to give a big shoutout to their support team (Karan in particular). He has been super helpful and quick with responses. Support definitely gets a 5-star rating

Divinart

Sep 11, 2023  on Shopify

I will give 5 stars for the awesome on the fly service they just provided. I asked if they could change the text 'part payment' to 'Deposit' on product page and they did it in 3 minutes! Thought it was a long shot. Have yet to try full features... but that's a good start. Thanks Priyanshu.

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