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Customer reviews: Deposit & Partial Payment Depo

Develop by Shopify

Reviews (86)

Overall rating
4.4

What Merchants Think

The "Deposit & Partial Payment Depo" app generally receives positive feedback from merchants. Users appreciate its ability to handle deposits and partial payments, making it an excellent tool for facilitating larger transactions or new product launches. The setup process is often described as straightforward, and the app provides flexibility and security in payment management. One of the standout elements is the customer service, which many users highlight as exceptionally responsive and helpful.

Key Strengths

  • Efficient handling of deposits and partial payments, offering flexibility for customers.
  • User-friendly interface that is easy to set up.
  • Exceptional customer support, praised for responsiveness and personalization.
  • Customization options to meet merchant-specific needs.
  • Facilitates large transactions and bookings without financial strain.

Common Concerns

  • The app charges fees on manual and potentially unintended transactions, which some users find unfair.
  • Technical issues affecting website integration and performance for some merchants.
  • Concerns about being charged even when the app was not actively used.

Final Thoughts

Overall, "Deposit & Partial Payment Depo" is highly valued for its functionality in managing payments and deposits efficiently. The app's standout feature is its robust customer service, which supports users through any challenges they encounter. While there are some concerns regarding fees and technical glitches, the app remains a recommended choice for merchants needing flexible payment solutions.

De'Longhi

Dec 11, 2025  on Shopify

Levani

Dec 10, 2025  on Shopify

𝐌𝐃𝐗𝐒𝐏𝐎𝐑𝐓𝐒 . 𝐈𝐍

Nov 06, 2025  on Shopify

thanks bhagya for helping me out

Feel Good Outdoors

Oct 25, 2025  on Shopify

Just installed, very impressed with the quick support on a saturday

ALPHA HAIR

Oct 10, 2025  on Shopify

The support is top tier. Very quick reply. They really do their best to find solutions. Really recommend.

Michael Arthur Diamonds

Oct 01, 2025  on Shopify

Great support and team thank you!

Shady Brook Farm

Jul 14, 2025  on Shopify

Customer support is prompt and excellent. Got help every step of the way!

OddballTrip

Jun 22, 2025  on Shopify

Absolutely amazing! Super useful app and does exactly what I needed for partial payments. The support team is — fast, helpful, and super professional. They solved every request I had with clarity and speed. Honestly, it’s the full package. Highly recommended!

Banana Home

Jun 05, 2025  on Shopify

Fantastic app, Perfect for stores looking to take deposits or part payments. Supportive team really responsive and super helpful at getting things sorted, overall a really great app and a great team to work with, thank you so much!

Singer

Mar 27, 2025  on Shopify

FWCreations

Mar 19, 2025  on Shopify

So far working well, reasonable rate for what you get. support is very responsive and helpful. Worth the subscription I am paying for the tool.

Farmer Wayne Swanson

Mar 12, 2025  on Shopify

Great customer service.

Saint Rue 22

Mar 12, 2025  on Shopify

Super Fast Response!

OMOBIKES

Mar 04, 2025  on Shopify

This app is a lifesaver for COD orders. Our major challenge in the Indian market has been returns on COD orders. By using Depo, we started charging a small upfront amount on COD orders. Considering the high order value for AOV above 15,000, charging 1,000 INR per COD order has increased our revenue and reduced our COD returns to zero. We have been using the app for more than five months, and the support team is very helpful. They are available on chat within minutes, and if we face any queries or issues, they help us resolve them efficiently. It is a must have app for all platforms looking to minimize COD returns.

My Store

Feb 06, 2025  on Shopify

Great customer service, Shubhankar was super helpful with all the questions I had.

The Core Collab

Feb 03, 2025  on Shopify

Ahesas

Jan 31, 2025  on Shopify

Nice Service

Honest to God

Jan 17, 2025  on Shopify

Customer support was very nice and patient as he explained every thing with step by step

Love Henry

Jan 15, 2025  on Shopify

Great Customer Support so far!

Kayak Junky Inc

Jan 14, 2025  on Shopify

L'application est quand même facile a configurer. J'ai eu besoin de soutient pour certains points et l'équipe m'a répondu très rapidement, en francais et m'a aider a tout finalisé. Je recommande sans hésité

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