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Customer reviews: Deposit & Partial Payment Depo

Develop by Sidepanda Inc.

Reviews (115)

Overall rating
4.6

What Merchants Think

The "Deposit & Partial Payment Depo" app generally receives positive feedback from merchants. Users appreciate its ability to handle deposits and partial payments, making it an excellent tool for facilitating larger transactions or new product launches. The setup process is often described as straightforward, and the app provides flexibility and security in payment management. One of the standout elements is the customer service, which many users highlight as exceptionally responsive and helpful.

Key Strengths

  • Efficient handling of deposits and partial payments, offering flexibility for customers.
  • User-friendly interface that is easy to set up.
  • Exceptional customer support, praised for responsiveness and personalization.
  • Customization options to meet merchant-specific needs.
  • Facilitates large transactions and bookings without financial strain.

Common Concerns

  • The app charges fees on manual and potentially unintended transactions, which some users find unfair.
  • Technical issues affecting website integration and performance for some merchants.
  • Concerns about being charged even when the app was not actively used.

Final Thoughts

Overall, "Deposit & Partial Payment Depo" is highly valued for its functionality in managing payments and deposits efficiently. The app's standout feature is its robust customer service, which supports users through any challenges they encounter. While there are some concerns regarding fees and technical glitches, the app remains a recommended choice for merchants needing flexible payment solutions.

Robot Bodykits

Jan 21, 2025  on Shopify

The app is great and takes deposits for new orders. However be warned that the app also takes a fee from any manual orders taken through the website. For example if you use the website to track orders and someone pays you via bank transfer they'll also take a fee from this as well. I don't believe this to be fair. Just a word of warning to anyone looking into using this app. If you setup a manual order for 10,000 for example and accidently clicked "Payment Made" you'll be charged their fee

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