Replay sessions, debug issues, and provide live support effort
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Session Replay & Analytics Pro is a comprehensive app designed for Shopify store owners to enhance their online business by providing detailed insights into customer interactions. This tool captures and analyzes customer sessions, offering invaluable data to understand user behavior and identify potential website issues. With features like session replay, store owners can easily view and replay customer interactions to pinpoint obstacles or crashes in real-time. The app’s live session monitoring enables users to watch customer activities as they happen, providing immediate insights. For those who require instant intervention, the remote control function allows store owners to take control of the session to offer live assistance. Additionally, the app supports recording activities for thorough analysis and includes live call support, enabling direct communication with customers to resolve issues swiftly. For basic functionalities, users can try "Session Replay & Analytics," but Session Replay & Analytics Pro offers a robust toolkit for maintaining a smooth and optimized shopping experience.
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