update：The staff proactively contacted me and resolved the issue properly. I look forward to using this app again in the future when the need arises. Thank you to the staff who helped me. ———————————————————————————— I am writing to share my frustrating experience with this app. I only tried out the app, but I didn't realize that I was being charged once I didn't properly close or cancel it. I contacted their customer support multiple times, but I never received any response. I couldn’t find any clear option to cancel the subscription within the app itself. After searching for quite a while, I finally managed to delete it through Shopify’s plugin section. I was charged a total of $239 USD and $80 USD without my consent. I am requesting a refund for these charges. I hope the team can resolve this issue promptly and improve the user experience.

I am writing to share my frustrating experience with this app. I only tried out the app, but I didn't realize that I was being charged once I didn't properly close or cancel it. I contacted their customer support multiple times, but I never received any response. I couldn’t find any clear option to cancel the subscription within the app itself. After searching for quite a while, I finally managed to delete it through Shopify’s plugin section. I was charged a total of $239 USD and $80 USD without my consent. I am requesting a refund for these charges. I hope the team can resolve this issue promptly and improve the user experience.

Powerful feed apps can have a steep learning curve, but DataFeedWatch has for us been intuitive to use even for marketers with limited technical understanding. Their team has also been responsive and very helpful whenever there's been an issue or we've had questions.

I'm totally new to product feeds and customer service is always on hand to help when I run into issues or things I don't understand. Ivan was particularly helpful :)

The product feed tool is easily configurable and relatively intuitive. This tool can help you to optimize your feed without having to spend a lot of time to make unwanted or unneeded changes to your store's data. The team provide excellent support to get you up and running very quickly.

Excellent support service! Huge thanks to Chris for the high-quality and fast assistance. I really appreciate it!

Excellent and flexible feed, and support which is second to none. We have used this app for a while now and whenever I have an issue, or need support or advice, the team always go above and beyond to get it sorted.

Great app with excellent support! Chris and the entire team have been incredibly helpful whenever we've needed assistance. Thank you so much!

5/5, great support, it does a take a little bit of time to work with the app, but the customer support is super helpful. For us we have all the features that we need.

The undisputed best feed tool out there. We have tried almost every tool out there and nothing comes close to DFW. The integration is seamless and the ability to write rules makes sure any new products will turn up in your feeds the way you want it to be. Their support is also top notch. A lovely gentleman called Ivan even went as far as to rewrite our janky regexp code to improve it. Absolute rockstars.