Onboarding is terrible. I had a meeting scheduled for yesterday and it was canceled due to the onboarder's "schedule change" . Then today I had my call, it was very rushed. All he wanted to was get off the phone. He only connected google merchant center and that was it. In the shopify dashboard it states "96% percent of users get better results and higher ROI after an onboarding call Book a FREE onboarding call During the onboarding we will Set up your product feed and improve your ROI Discuss how to improve the conversion rates for your campaigns Optimize your product feed to improve the quality of the listings Show you the best use cases from companies like yours" This did not happen on my call. I contacted support and they just gave me the run around and wanted me to pay $99 for setup. What a joke . I do not feel like a valued customer so far! Not sure if I will keep this app.

update：The staff proactively contacted me and resolved the issue properly. I look forward to using this app again in the future when the need arises. Thank you to the staff who helped me. ———————————————————————————— I am writing to share my frustrating experience with this app. I only tried out the app, but I didn't realize that I was being charged once I didn't properly close or cancel it. I contacted their customer support multiple times, but I never received any response. I couldn’t find any clear option to cancel the subscription within the app itself. After searching for quite a while, I finally managed to delete it through Shopify’s plugin section. I was charged a total of $239 USD and $80 USD without my consent. I am requesting a refund for these charges. I hope the team can resolve this issue promptly and improve the user experience.

I am writing to share my frustrating experience with this app. I only tried out the app, but I didn't realize that I was being charged once I didn't properly close or cancel it. I contacted their customer support multiple times, but I never received any response. I couldn’t find any clear option to cancel the subscription within the app itself. After searching for quite a while, I finally managed to delete it through Shopify’s plugin section. I was charged a total of $239 USD and $80 USD without my consent. I am requesting a refund for these charges. I hope the team can resolve this issue promptly and improve the user experience.

Powerful feed apps can have a steep learning curve, but DataFeedWatch has for us been intuitive to use even for marketers with limited technical understanding. Their team has also been responsive and very helpful whenever there's been an issue or we've had questions.

I'm totally new to product feeds and customer service is always on hand to help when I run into issues or things I don't understand. Ivan was particularly helpful :)

The product feed tool is easily configurable and relatively intuitive. This tool can help you to optimize your feed without having to spend a lot of time to make unwanted or unneeded changes to your store's data. The team provide excellent support to get you up and running very quickly.

Excellent support service! Huge thanks to Chris for the high-quality and fast assistance. I really appreciate it!

Excellent and flexible feed, and support which is second to none. We have used this app for a while now and whenever I have an issue, or need support or advice, the team always go above and beyond to get it sorted.

Great app with excellent support! Chris and the entire team have been incredibly helpful whenever we've needed assistance. Thank you so much!

5/5, great support, it does a take a little bit of time to work with the app, but the customer support is super helpful. For us we have all the features that we need.

The undisputed best feed tool out there. We have tried almost every tool out there and nothing comes close to DFW. The integration is seamless and the ability to write rules makes sure any new products will turn up in your feeds the way you want it to be. Their support is also top notch. A lovely gentleman called Ivan even went as far as to rewrite our janky regexp code to improve it. Absolute rockstars.

I've only had really great customer service, and they're always ready to help. This time I had the pleasure of the help of Maria which helped me fast while teaching me about the service.

Been using their app service for some years and never got dissappointed. Lastly I had some challenges where I needed some assistance and Casper from DFW support was very helpful and fast. Great app and outstanding support. Always get my issues solved.

Excellent feed that works really well. When we've had any issues (mostly caused by ourselves), then the support has been extremely quick and fixed it straight away. Very happy customer.

I recently signed up with Data Feed App. I have been having really hard time with Google Listings. Not knowing with Data Feed can do after signing up, I requested a 'demo'. Luckily I got Pawel. He not only listed to all my questions carefully, but eliminated all the issues one by one - methodically. I don't understand these things, but Pawel made it simple to work with him and guided me as well besides removing all the issues. He also gave me some home work to do. If you are looking for any assistance with Google Feed, don't waste your time any where else. Sign up with Pawel and he is great guy. Thank you.

best part of data feed watch is the support. Andy went above and beyond to get to the bottom of a complex issue that if I would have been left on my own to solve, I never would have. that's why I choose data feed watch.

Grundsätzlich ist datafeedwatch eine mächtige Lösung für Marktplatz Listings. Folgendes stört: - Ebay-Anbindung erst ab Tarif "Merchant". - Uploads nur per (S)FTP. Bei Ebay ist zumindest derzeit kein FTP-Setup möglich (Entwicklerzugang benötigt. Es erscheint beim Setup dauerhaft die lapidare Meldung, man solle es später versuchen). Wäre mit API-Anbindung zumindest bei kleinen Beständen wesentlich angenehmer. - Keine HTML-Vorlagen für bestimmte Marktplätze (Ebay) hinterlegbar. - Keine Bestellsynchronisation Marktplatz <-> Shopify möglich. Hier bräuchte es wieder separate Lösungen. - Für kleine Shops teuer

Easily the best feed application out there with the most knowledgable support team, every time I contact them with a weird requirement they come up with the answers for our needs.

The platform is easy to use. I love the logic through operand conditions and also the ordering of rules. Everything seems intuitive and any queries are immediately answered. The customer support team, especially Ivan was excellent in supporting us with specific requests on the customized addition of variants in the feed for mapping. We look forward to setting up more sales channels with DataFeedWatch.

Maria! She is a star! I was struggling for adding one attribute in the datafeedwatch. I requested for help, in no time, she fixed it!