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Customer reviews: Data Feed Watch Shopping Feeds

Develop by DataFeedWatch

Reviews (429)

Overall rating
4.8

What Merchants Think

Merchants generally have a very positive opinion of "Data Feed Watch Shopping Feeds," describing the app as an effective, user-friendly tool for managing shopping feeds. The standout feature is undoubtedly its exceptional customer support, which many regard as going above and beyond in aiding users. Many customers appreciate the app's flexibility and effectiveness in optimizing data feeds across various platforms, including Google Shopping.

Key Strengths

  • Outstanding customer support, frequently praised for its promptness and willingness to go the extra mile.
  • Flexible and powerful feed management capabilities.
  • Intuitive, user-friendly interface that aids in streamlined data feed management.
  • Ability to integrate seamlessly with multiple sales channels.
  • Effective in optimizing data feeds for higher visibility and compliance with platform standards.

Common Concerns

  • Some initial difficulty in navigating the app without prior experience in data management.
  • Challenges in accessing direct support occasionally, with users sometimes encountering automated bots first.
  • Technical limitations such as lack of direct API integrations or limited ordering synchronization with Shopify.
  • Issues noted around creating accounts and access to certain app features without premium plans.

Final Thoughts

"Data Feed Watch Shopping Feeds" is a highly regarded app praised chiefly for its excellent customer support and robust feed management features. Despite minor concerns around initial usability and technical limitations, the app is considered a valuable tool for merchants looking to effectively manage their shopping feeds and enhance their product visibility across platforms. Overall, it remains a popular choice due to its comprehensive features and reliable support team.

Goodevas

Feb 10, 2025  on Shopify

Excellent support service! Huge thanks to Chris for the high-quality and fast assistance. I really appreciate it!

ZONE3

Jan 19, 2025  on Shopify

Excellent and flexible feed, and support which is second to none. We have used this app for a while now and whenever I have an issue, or need support or advice, the team always go above and beyond to get it sorted.

Diamond Tool Store

Dec 17, 2024  on Shopify

Great app with excellent support! Chris and the entire team have been incredibly helpful whenever we've needed assistance. Thank you so much!

share GmbH

Dec 04, 2024  on Shopify

5/5, great support, it does a take a little bit of time to work with the app, but the customer support is super helpful. For us we have all the features that we need.

Hike Footwear

Dec 03, 2024  on Shopify

The undisputed best feed tool out there. We have tried almost every tool out there and nothing comes close to DFW. The integration is seamless and the ability to write rules makes sure any new products will turn up in your feeds the way you want it to be. Their support is also top notch. A lovely gentleman called Ivan even went as far as to rewrite our janky regexp code to improve it. Absolute rockstars.

Sinnerup DK

Dec 02, 2024  on Shopify

I've only had really great customer service, and they're always ready to help. This time I had the pleasure of the help of Maria which helped me fast while teaching me about the service.

Brandtex (DK)

Nov 19, 2024  on Shopify

Been using their app service for some years and never got dissappointed. Lastly I had some challenges where I needed some assistance and Casper from DFW support was very helpful and fast. Great app and outstanding support. Always get my issues solved.

Tapis Noir

Nov 12, 2024  on Shopify

Excellent feed that works really well. When we've had any issues (mostly caused by ourselves), then the support has been extremely quick and fixed it straight away. Very happy customer.

Gimbills.com

Oct 29, 2024  on Shopify

I recently signed up with Data Feed App. I have been having really hard time with Google Listings. Not knowing with Data Feed can do after signing up, I requested a 'demo'. Luckily I got Pawel. He not only listed to all my questions carefully, but eliminated all the issues one by one - methodically. I don't understand these things, but Pawel made it simple to work with him and guided me as well besides removing all the issues. He also gave me some home work to do. If you are looking for any assistance with Google Feed, don't waste your time any where else. Sign up with Pawel and he is great guy. Thank you.

MidtownUmbrellas.ca

Oct 01, 2024  on Shopify

best part of data feed watch is the support. Andy went above and beyond to get to the bottom of a complex issue that if I would have been left on my own to solve, I never would have. that's why I choose data feed watch.

Retourify e. K.

Sep 30, 2024  on Shopify

Grundsätzlich ist datafeedwatch eine mächtige Lösung für Marktplatz Listings. Folgendes stört: - Ebay-Anbindung erst ab Tarif "Merchant". - Uploads nur per (S)FTP. Bei Ebay ist zumindest derzeit kein FTP-Setup möglich (Entwicklerzugang benötigt. Es erscheint beim Setup dauerhaft die lapidare Meldung, man solle es später versuchen). Wäre mit API-Anbindung zumindest bei kleinen Beständen wesentlich angenehmer. - Keine HTML-Vorlagen für bestimmte Marktplätze (Ebay) hinterlegbar. - Keine Bestellsynchronisation Marktplatz <-> Shopify möglich. Hier bräuchte es wieder separate Lösungen. - Für kleine Shops teuer

Online Carpets

Sep 23, 2024  on Shopify

Easily the best feed application out there with the most knowledgable support team, every time I contact them with a weird requirement they come up with the answers for our needs.

Cozy Corner

Sep 04, 2024  on Shopify

The platform is easy to use. I love the logic through operand conditions and also the ordering of rules. Everything seems intuitive and any queries are immediately answered. The customer support team, especially Ivan was excellent in supporting us with specific requests on the customized addition of variants in the feed for mapping. We look forward to setting up more sales channels with DataFeedWatch.

Watsons

Sep 02, 2024  on Shopify

Maria! She is a star! I was struggling for adding one attribute in the datafeedwatch. I requested for help, in no time, she fixed it!

Babynohr.dk

Aug 28, 2024  on Shopify

Maria from Datafeedwatch has been really professionel assisting our clients feed optimisations. She has been able to identify issues with feeds every time I have asked for help (quiet a lot), which I find really reassuring. This way, we are able to provide a better server for our own clients.

8 Sheep Organics

Aug 22, 2024  on Shopify

Have yet to use the app, but Ivan from support was extremely helpful and got our issues settled quickly! (:

Universal Standard

Aug 21, 2024  on Shopify

Fantastic support and very affordable option for getting the most impactful changes into your shopping feeds.

Jones Bootmaker

Aug 14, 2024  on Shopify

The support team are extremely helpful and go above and beyond to try and find solutions to problems!

god save queens

Aug 14, 2024  on Shopify

Data feed Watch has truly been a game-changer for our business. We have been struggling for a while to our product feed up and running and with Data feed it's just a 2 click away. The platform is incredibly user-friendly. The intuitive dashboard provides a clear overview of our review metrics. But the one thing is standing out the most! Their CUSTOMER SERVICE! It's EXCEPTIONAL! You can be an analphabete and you still will be able to export your product with their help. Top notch customer service hands down!

Restaurant Furniture Plus

Jul 28, 2024  on Shopify

Great app and terrific support. Their product is very effective in optimizing our data feed for Google Shopping. Also, their support rep, Chris, was very responsive and fixed an issue I was having quickly.

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