Reviews: Data Feed Watch Shopping Feeds

Customer reviews: Data Feed Watch Shopping Feeds

Reviews (429)

Overall rating

4.8

5

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What Merchants Think

Merchants generally have a very positive opinion of "Data Feed Watch Shopping Feeds," describing the app as an effective, user-friendly tool for managing shopping feeds. The standout feature is undoubtedly its exceptional customer support, which many regard as going above and beyond in aiding users. Many customers appreciate the app's flexibility and effectiveness in optimizing data feeds across various platforms, including Google Shopping.

Key Strengths

Outstanding customer support, frequently praised for its promptness and willingness to go the extra mile.
Flexible and powerful feed management capabilities.
Intuitive, user-friendly interface that aids in streamlined data feed management.
Ability to integrate seamlessly with multiple sales channels.
Effective in optimizing data feeds for higher visibility and compliance with platform standards.

Common Concerns

Some initial difficulty in navigating the app without prior experience in data management.
Challenges in accessing direct support occasionally, with users sometimes encountering automated bots first.
Technical limitations such as lack of direct API integrations or limited ordering synchronization with Shopify.
Issues noted around creating accounts and access to certain app features without premium plans.

Final Thoughts

"Data Feed Watch Shopping Feeds" is a highly regarded app praised chiefly for its excellent customer support and robust feed management features. Despite minor concerns around initial usability and technical limitations, the app is considered a valuable tool for merchants looking to effectively manage their shopping feeds and enhance their product visibility across platforms. Overall, it remains a popular choice due to its comprehensive features and reliable support team.

MasayaCo

Jul 16, 2024 on Shopify

the Team at Data Feed Watch are amazing! It's incredible how quickly they respond and they do basically fix every situation you might ran into! Shout out to Casper for saving me like 10 hours of my time today! Casper taught me how to exclude over 500 products from my feed in less than 10 minutes. At first I wanted to do it manually! Talk about time and life saving help!

Grow Organic

Jul 14, 2024 on Shopify

The support is particularly amazing (shoutout to John today). I can message with an issue and sometimes they just fix it for me, instead of sending me the steps. It's greatly appreciated. The only issue I have is the chat system can sometimes be difficult to get through to an actual person. I get stuck in trying to get a bot to get me over to a person but it just sends me options and links. Other than that, everything is top tier.

Apteekki 360

Jul 03, 2024 on Shopify

DFW support works very well and I have used DFW for many clients as the feed management tool. Special thanks for Casper for helping me with the regex rules today!

hersey-and-son

Apr 11, 2024 on Shopify

Fantastic support by the friendly Ivan who solved my feed problems in a matter of clicks. Highly recommended.

GLOBE-TROTTER

Apr 03, 2024 on Shopify

Have been using the App for 12+ months. Amazing app and great customer support (by Ivan). They help you with everything and are always quick to get back to you! Would definitely recommend DataFeedWatch!

Vionic Shoes Canada

Mar 20, 2024 on Shopify

So far so good! We've only been using DFW for a couple of weeks but the capabilities are impressive and the support was very helpful (Magdalena (support) and Marvin (onboarding) were both great). It can be a little overwhelming at first if you don't have a background in data but once you get it, it's a great tool.

Shoepassion

Jan 23, 2024 on Shopify

I had a fantastic experience with DataFeed Watch, and their customer care truly exceeded my expectations. The support team was incredibly helpful, providing prompt and insightful assistance that resolved my queries seamlessly. Their commitment to customer satisfaction reflects positively on the overall quality of their service, making DataFeed Watch a reliable choice for anyone seeking effective data management solutions

Maison Lavande

Jan 23, 2024 on Shopify

Impressive support from Ivan to help us correct the feed. The platform is easy to work with, and the support gets a well-deserved 10/10 !

BYHA.NO

Jan 18, 2024 on Shopify

Data Feed Watch has a nice interphase, easy to use and very flexible. The customer support team is always ready to help you within minutes. Maria from the support team helped me look through the feed and figure out why Google Mechant Center was giving me errors. It's all sorted out now and I couldn't be more pleased!