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Customer reviews: Data Export IO: Reports

<h3>What Merchants Think</h3> <p>The app "Data Export IO: Reports" receives overwhelmingly positive feedback from merchants who praise its robust reporting capabilities and exceptional customer support. Users find it highly useful for generating various custom reports that save time and enhance operational efficiency. The ease of creating personalized reports tailored to specific business needs and the prompt, knowledgeable assistance from the support team significantly contribute to customer satisfaction.</p> <h3>Key Strengths</h3> <ul> <li>Ease of use and user-friendly interface</li> <li>Highly customizable and versatile reporting features</li> <li>Ability to schedule and automate report exports</li> <li>Seamless integration with platforms like Google Sheets</li> <li>Exceptional and responsive customer support</li> <li>Time-saving automation and real-time data insights</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional bugs in exporting data to Google Drive</li> <li>Issues with report scheduling and data integration</li> <li>Need for minor workarounds to achieve customized outputs</li> </ul> <h3>Final Thoughts</h3> <p>"Data Export IO: Reports" is highly recommended for Shopify merchants looking for an efficient solution to their reporting needs. While a few technical challenges are reported, the app's strengths far outweigh these concerns, making it a valuable asset for businesses seeking detailed insights and enhanced data management capabilities. The app's affordability, flexibility, and stellar support render it a preferred choice among users.</p>

Reviews (2,331)

Overall rating
5

What Merchants Think

The app "Data Export IO: Reports" receives overwhelmingly positive feedback from merchants who praise its robust reporting capabilities and exceptional customer support. Users find it highly useful for generating various custom reports that save time and enhance operational efficiency. The ease of creating personalized reports tailored to specific business needs and the prompt, knowledgeable assistance from the support team significantly contribute to customer satisfaction.

Key Strengths

  • Ease of use and user-friendly interface
  • Highly customizable and versatile reporting features
  • Ability to schedule and automate report exports
  • Seamless integration with platforms like Google Sheets
  • Exceptional and responsive customer support
  • Time-saving automation and real-time data insights

Common Concerns

  • Occasional bugs in exporting data to Google Drive
  • Issues with report scheduling and data integration
  • Need for minor workarounds to achieve customized outputs

Final Thoughts

"Data Export IO: Reports" is highly recommended for Shopify merchants looking for an efficient solution to their reporting needs. While a few technical challenges are reported, the app's strengths far outweigh these concerns, making it a valuable asset for businesses seeking detailed insights and enhanced data management capabilities. The app's affordability, flexibility, and stellar support render it a preferred choice among users.

928-944parts

Sep 29, 2024  on Shopify

Al data you will ever need. very interesting and helpful. The support really knows in a few words what you mean. In my case Richard. There is so much data in Shopify and it's fun to discover this.

Kards Unlimited

Sep 25, 2024  on Shopify

My shop has been in business since 1968 without a POS system. I took over in 2021, and after launching with Shopify this week, we still had not solved the problem of how to change our restocking process from analog to digital. We are unique in that we restock the sales floor every hour, because if we didn't the shelves would be empty due to how busy we are, especially in the 4th quarter. I was FULL of anxiety about how we would find a way to modernize without making the staff feel overwhelmed with all the change. I finally did some research into reporting for a VERY specific set of info; I didn't need financial reports or all the hundreds of reports you can find in a variety of apps, but something that I could compkletely customize. The reviews were good and it was compatible with Shopify so I started a chat with customer service. Within 15 minutes I had the customized report being generated and integrated with google sheets. Staff can now access or print the restock report and do what they need to do just like before. It is a HUGE weight off of my shoulders. I can't say it enough how relieved I am.

Tätskiktsprodukter

Sep 25, 2024  on Shopify

A really user-friendly app and great support that helps in the best way when needed. Update: the support is six stars!

Spring Step Shoes

Sep 23, 2024  on Shopify

This is one of the best apps we use for reporting. I love that you can connect to your Google Drive and get the reports as per schedule. We were able to automate most of our financial reports and it reduced the time of reconciling the payments for few hours. Also the support team is very responsive and helpful. We asked multiple times for custom reports and columns and they were always able to help. They will follow-up on email and make sure to address the issue if they unable to address right away during the chat.

As New

Sep 23, 2024  on Shopify

Super good reports and swift support that helps with all you need quickly and convenient in the chat. Has really helped a lot in fetching the data we need in an easy format. THANK YOU

rgbCOMMERCE

Sep 19, 2024  on Shopify

This is one of the best apps I use. Customizing reports for different client needs is a game changer when it comes to saving me time and providing my clients data that is relevant to them.

crumblepakistan

Sep 17, 2024  on Shopify

I recently started using Data Export on Shopify, and I’m really impressed! The app is super customizable, letting me create reports that fit my business needs perfectly. It’s been a game changer for my operational efficiency. What really stood out to me was their customer support. It’s fantastic! They were quick to respond to my questions, and I ended up chatting with them for hours. They patiently addressed every concern I had and made reports that met my specific requirements. Their dedication really sold me on the app. If you’re looking to improve your reporting on Shopify, I highly recommend Data Export.

Pure Otago Cherries

Sep 17, 2024  on Shopify

This app is a total game changer - we have been looking for something like it for ages so when we found it there were tears of happiness. Completely customisable ways to extract all kinds of data, even fields that are "hidden" on the store front can be found and added to reports. Its made a huge difference for our high volume store - sorting orders into detailed dispatches for shipping and allowing us to see highly specific and detailed sales data. The support team are amazing and so fast and they had answers to all of my niggly questions.

Tahoe BearBox

Sep 16, 2024  on Shopify

Great app for reporting. Lots of customizing options. Support is excellent and very responsive. Worth the money

MadCat

Sep 11, 2024  on Shopify

I have recently started the free trial and am impressed. the response and help you get from the folks with this app is tremendous. we are company that has been doing business via a register for over 20 years so all the POS reporting is new to us and these folks have helped greatly in getting the data organized.

Drippy Amsterdam

Sep 11, 2024  on Shopify

The app’s data export features are incredibly comprehensive, offering multiple formats for easy reporting and analysis. It's flexible and user-friendly, perfect for detailed insights. Their customer support is outstanding—responsive, knowledgeable, and always ready to provide personalized solutions. They go above and beyond to ensure any issues are resolved quickly and effectively. Overall, the app offers powerful data export options backed by excellent support.

Eulift CZ

Sep 09, 2024  on Shopify

Our client has been using this app on two stores and we can only recommend it. The support team is really helpful, always ready to give you a hand. The export possibilities are wide and after using it for two months, it seems reliable.

BackOnline Chile

Sep 09, 2024  on Shopify

Excellent support and patience. Date export really give me simple tools to do my analysis in easy way. Agile and very quick response according to the new needs.

Ollie's Great Bakery

Sep 08, 2024  on Shopify

I had used Data Export and recently began having major issues with it's export feature to Google Drive. It would randomly scramble some data points (for example: rather than having the Delivery Date in the correct column, it would randomly show some other Value there). The Schedule feature was set to an hourly report, but it became extremely buggy (at two points it stopped exporting altogether). Support did put in an effort to help me, but it's beyond frustrating that this has happened at least 5 times and I rely on this for my bakery to process orders. At this point, I had to uninstall the app as support takes hours/days to reply. They aren't able to fix all my issues, and they can't explain why the Scheduler doesn't export every hour on the hour as promised. There were way too many work arounds required as well. For example, they couldn't figure out how to append new data to an existing tab on my Google Sheet, so they had to create a brand new tab and I had to manually copy/paste all data between tabs. While I would have given this app 5 stars in February, there are way too many bugs that have occurred this past summer and I won't be using this app moving forward.

Nefro Glow

Sep 04, 2024  on Shopify

Their customer service is outstanding! They respond quickly to chat inquiries and can generate the reports I need in no time. Best affordable reports app there is for Shopify. The app also offers excellent features like filtering, sorting, and scheduling reports to be automatically sent to our Google Drive. I highly recommend them.

Whitby Art Studio

Sep 03, 2024  on Shopify

Preethi from Data Export IO was extremely prompt and helpful. The quick customer service and knowledge to help create a custom report was exactly what I was looking for. I really appreciate the help. Thank you Preethi!

Liseré Rouge

Aug 29, 2024  on Shopify

Great app, very useful for our business. The support is super quick. The value for money is incredible !

STATES & CO

Aug 27, 2024  on Shopify

The app is incredible and the customer service is even better. If there are ever any questions on formatting or options to better help show the important information you need, they go out of their way to help you!

Boston Crusaders - Official Shop

Aug 27, 2024  on Shopify

Their customer service is top-notch! They are always prompt responding to the chat and will create the report I need in a short amount of time. Plus. they stay with you to be sure the report meets your specific needs. Highly recommended.

HSG Shop GmbH

Aug 26, 2024  on Shopify

Amazing Support. They immediately provided customizations via email and the chat-support with Asha was extremely helpful. In summary we have a lot of custom requirements and the app was able to accomodate easily. Great app.

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