Customer reviews: Data Export IO: Reports

<h3>What Merchants Think</h3> <p>The app "Data Export IO: Reports" receives overwhelmingly positive feedback from merchants who praise its robust reporting capabilities and exceptional customer support. Users find it highly useful for generating various custom reports that save time and enhance operational efficiency. The ease of creating personalized reports tailored to specific business needs and the prompt, knowledgeable assistance from the support team significantly contribute to customer satisfaction.</p> <h3>Key Strengths</h3> <ul> <li>Ease of use and user-friendly interface</li> <li>Highly customizable and versatile reporting features</li> <li>Ability to schedule and automate report exports</li> <li>Seamless integration with platforms like Google Sheets</li> <li>Exceptional and responsive customer support</li> <li>Time-saving automation and real-time data insights</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional bugs in exporting data to Google Drive</li> <li>Issues with report scheduling and data integration</li> <li>Need for minor workarounds to achieve customized outputs</li> </ul> <h3>Final Thoughts</h3> <p>"Data Export IO: Reports" is highly recommended for Shopify merchants looking for an efficient solution to their reporting needs. While a few technical challenges are reported, the app's strengths far outweigh these concerns, making it a valuable asset for businesses seeking detailed insights and enhanced data management capabilities. The app's affordability, flexibility, and stellar support render it a preferred choice among users.</p>

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Reviews (2,331)

Overall rating

5

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What Merchants Think

The app "Data Export IO: Reports" receives overwhelmingly positive feedback from merchants who praise its robust reporting capabilities and exceptional customer support. Users find it highly useful for generating various custom reports that save time and enhance operational efficiency. The ease of creating personalized reports tailored to specific business needs and the prompt, knowledgeable assistance from the support team significantly contribute to customer satisfaction.

Key Strengths

Ease of use and user-friendly interface
Highly customizable and versatile reporting features
Ability to schedule and automate report exports
Seamless integration with platforms like Google Sheets
Exceptional and responsive customer support
Time-saving automation and real-time data insights

Common Concerns

Occasional bugs in exporting data to Google Drive
Issues with report scheduling and data integration
Need for minor workarounds to achieve customized outputs

Final Thoughts

"Data Export IO: Reports" is highly recommended for Shopify merchants looking for an efficient solution to their reporting needs. While a few technical challenges are reported, the app's strengths far outweigh these concerns, making it a valuable asset for businesses seeking detailed insights and enhanced data management capabilities. The app's affordability, flexibility, and stellar support render it a preferred choice among users.

alibuy

Oct 18, 2024 on Shopify

its buggy.. when i try to save the scheduler edition to choose a sheet then click on save, it does not save.. its too frustrating

Ollie's Great Bakery

Sep 08, 2024 on Shopify

I had used Data Export and recently began having major issues with it's export feature to Google Drive. It would randomly scramble some data points (for example: rather than having the Delivery Date in the correct column, it would randomly show some other Value there). The Schedule feature was set to an hourly report, but it became extremely buggy (at two points it stopped exporting altogether). Support did put in an effort to help me, but it's beyond frustrating that this has happened at least 5 times and I rely on this for my bakery to process orders. At this point, I had to uninstall the app as support takes hours/days to reply. They aren't able to fix all my issues, and they can't explain why the Scheduler doesn't export every hour on the hour as promised. There were way too many work arounds required as well. For example, they couldn't figure out how to append new data to an existing tab on my Google Sheet, so they had to create a brand new tab and I had to manually copy/paste all data between tabs. While I would have given this app 5 stars in February, there are way too many bugs that have occurred this past summer and I won't be using this app moving forward.