Even though they constantly release updates, there are tons of random bugs and issues. I don’t understand what they’re updating when old bugs still aren’t fixed, and new ones just keep piling up. The customer support is terrible too – they take forever to reply to emails and offer no real solutions. It’s honestly stupid and inefficient, everything is slow. The whole system is just weak and incompetent

Costs way too much to have this many problems. Simple intergration is a severe hassle. The interface doesnt fully show up and there are too many work arounds in the attempt to use it with Shine On. It had potential but fails to save time and almost guarantee that you will spend the Free Trial, trying to learn how to get it to work properly. Too many moving pieces what should have been simple, became quite the nightmare.

Gracias a Jhofre Marquez! Por ayudarme a caminar y entender como trabaja la aplication el estuvo mucha paciencia explicandome los procesos y como usar todas las funciones de la plataforma. Seguire con la plataforma.

I love this app. The customer service is on point. They have a great team that is very responsive and helpful. They helped us generate some customization templates for our products, teaching us how to do it along the way. Truly one of the best apps and service I have had.

I would absolutely recommend this app. It is very user friendly. It has so much you can do on it. Yes it is a learning curve if you are not experienced in design but the people at Customily are so incredibly nice and supportive. They have actual live people to answer questions and assist in any way possible. They WANT you to be successful. There are not many Personalizer products or apps like this at all. Actually I believe they are the only ones that give this kind of service.

great job, The customer service was very patient, they help us a lot, thank you so much.highly recommend!!!

Jhofre rocks! Couldnt have asked for a better experience. Very knowledgeable and is always in a great mood no matter how many questions I ask. 11 out of 10 stars!

I haven’t been using Customily for long, but I’ve had some great experiences with it. To be honest, before choosing Customily, I explored a few other apps with similar features. The main reason I decided to invest in Customily was its user-friendly interface (though I’m still figuring things out and getting used to all its features). What really stood out to me was the multilingual support team. As a beginner, having access to helpful support is essential, and I truly appreciate Customily’s support team—especially Henri Nguyễn, who has been incredibly helpful. Definitely worth using and experiencing!

Excellent interface a bit tedious on somethings and a bit confusing at first. This app was built for people with a bit more advanced knowledge. For the life of me the designs aspect and the product base is a not very intuitive so we use the tenplates 100 percent of the time. The fees are a bit understable. They charge 1.00 basically per transaction per product so build that into your cost. Overall it does a great deal more and the fees of having a print ready file are valuable. But for the love of all thats holy please allow us designers to use designs and merge them to templates. Kudos if we can use and upload ai files as true layers. No real printer uses psds or eps

Customily has been a great addition to my store. We migrated from another product personalizer app and have had a much smoother experience. The support team has been great to work with and quickly address any issues we face as well as actually implementing feature requests we've suggested. Great app highly recommend.