Showing 1 to 20 of 2 Apps

Replay sessions, debug issues, and provide live support effort Show more

Session Replay & Analytics Pro is a comprehensive app designed for Shopify store owners to enhance their online business by providing detailed insights into customer interactions. This tool captures and analyzes customer sessions, offering invaluable data to understand user behavior and identify potential website issues. With features like session replay, store owners can easily view and replay customer interactions to pinpoint obstacles or crashes in real-time. The app’s live session monitoring enables users to watch customer activities as they happen, providing immediate insights. For those who require instant intervention, the remote control function allows store owners to take control of the session to offer live assistance. Additionally, the app supports recording activities for thorough analysis and includes live call support, enabling direct communication with customers to resolve issues swiftly. For basic functionalities, users can try "Session Replay & Analytics," but Session Replay & Analytics Pro offers a robust toolkit for maintaining a smooth and optimized shopping experience.
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Session replay
Debug tools
Live session monitoring
Remote control
Record activity
Live call support
  • $6.32 / Month
  • 3 Days Free Trial

Analyze recordings & view customers sessions in action.

Session replay
Mouse tracking
Customer journey

Replay sessions, debug issues, and provide live support effort Show more

Session Replay & Analytics Pro is a comprehensive app designed for Shopify store owners to enhance their online business by providing detailed insights into customer interactions. This tool captures and analyzes customer sessions, offering invaluable data to understand user behavior and identify potential website issues. With features like session replay, store owners can easily view and replay customer interactions to pinpoint obstacles or crashes in real-time. The app’s live session monitoring enables users to watch customer activities as they happen, providing immediate insights. For those who require instant intervention, the remote control function allows store owners to take control of the session to offer live assistance. Additionally, the app supports recording activities for thorough analysis and includes live call support, enabling direct communication with customers to resolve issues swiftly. For basic functionalities, users can try "Session Replay & Analytics," but Session Replay & Analytics Pro offers a robust toolkit for maintaining a smooth and optimized shopping experience.
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Session replay
Debug tools
Live session monitoring
Remote control
Record activity
Live call support

Replay sessions and debug issues easily with powerful analytic

Analytics dashboard
Session replay
Performance insights
Heatmaps
Debugging tools
  • $29 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Verified
9.5
2,630 Reviews

Heatmap & Google Analytics Alternative - Increase Sales & SEO Show more

Peek! ‑ Better Replay & Survey is an innovative tool designed to enhance your understanding of customer behavior through comprehensive session recordings and insightful analytics. By providing details such as browser type, session length, location, and timestamps, it allows you to thoroughly analyze user interactions and identify areas for improvement on your website. The app goes beyond mere observation by enabling you to create straightforward surveys that integrate seamlessly into checkout pages, facilitating direct feedback from customers. This interactive approach helps uncover pain points in your store, empowering you to enhance user experience and boost performance. With easy-to-read insights and e-commerce specific segmentation, Peek! eliminates guesswork, clarifying why certain landing pages may not be converting effectively. The app also centralizes survey responses, making it easier to understand user feedback and build stronger post-purchase connections with your customers.
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Post-purchase surveys
Session replay
Customer surveys
User behavior insights
Ecommerce segmentation
  • $59 / Month
  • 14 Days Free Trial
7.8
2 Reviews

Customer Community, Shoppable Blogs & Rich Customer profiles

Rich customer profiles
Blog shopping feed
Product comments
Customer community
Community shopping
  • $59-$249 / Month
  • 14 Days Free Trial
7.8
15 Reviews

Better repeat customer retention via RFM, cohorts and segments

Shopify integration
Customer segmentation
Email reports
Customer analysis
Performance dashboards
Klaviyo sync
  • $24.99-$199.99 / Month
  • 1 Days Free Trial

Automated customer support driving customer satisfaction.

Automated responses
Unified ticketing system
Action suggestions
Customer order access
One-click response
  • $12-$60 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.9
352 Reviews

Customer account registration forms as unique as your store

Integration with shopify
First-party data collection
Drag-and-drop builder
Customer data editing
Automatic customer tagging
Custom field types

Customer Intelligence for the Most Customer Centric Brands

Competitor analysis
Ai review analysis
Download reviews
Customer trend insights
Voice of customer
Streamlined support

Drive sales and customer interaction using a customer portal

Wishlist feature
Recently viewed items
Custom fields
Order history
Custom widget
Custom navigation
  • $5-$25 / Month
  • Free Plan Available
  • 14 Days Free Trial
8.2
206 Reviews

Boost sales with loyalty, rewards, referrals, wishlist Show more

Customer Accounts Concierge is an innovative app designed to transform a standard client account page into a versatile and interactive customer dashboard. Tailored for B2B and wholesale stores, it enhances user experience by integrating a variety of features such as Loyalty and Rewards programs, Wishlists with back-in-stock notifications, and customizable registration forms. The app also supports social logins through popular platforms like Facebook, Google, and LinkedIn, simplifying the login process for users. With a robust selection of over 26 partner app integrations for CRM tools, it facilitates seamless connections with rewards, subscriptions, and order management systems. Its flexible plugin system allows businesses to pick and pay for only the features they need, offering a cost-effective solution. Packed with functionalities like reorder and cancel order buttons, this app empowers businesses to offer a comprehensive and personalized service that elevates customer satisfaction and engagement.
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Rewards system
Loyalty program
Reorder functionality
Back in stock alerts
Wishlist management
Referral bonuses
  • $4-$20 / Month
  • Free Plan Available
  • 14 Days Free Trial
7.8
41 Reviews

Improve the customer accounts page with edit profile and more

Custom css
Custom fields
Profile management
Order history
Easy reordering
Custom menus
  • $49.99-$499.99 / Month
  • Free Plan Available
7.7
58 Reviews

Automatize customer support requests with ChatGPT AI Show more

Wizybot ‑ AI Chatbot is an advanced customer experience tool designed specifically for online stores to enhance their customer service and boost sales. Leveraging the power of ChatGPT, Wizybot provides human-like responses to customer inquiries, ensuring seamless and engaging interactions. The app comes with ready-to-use sales and support chatbots that can drive revenue by promptly addressing customer questions without the need for complex setup. Within just 15 minutes, businesses can automate customer support, eliminating the hassle of building intricate workflows. Additionally, Wizybot includes pre-designed chatbot strategies that help drive sales and conversions, along with features for automated promotions and product recommendations. Installation is simple and quick, allowing Shopify store owners to integrate Wizybot with just a click, significantly improving the customer interaction experience.
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Automated responses
Quick setup
Product recommendations
Promotions automation
Human-like interactions
Sales chatbots

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.
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File sharing
Mobile compatibility
Customizable widget
Real-time chat
Chat history
Visitor recommendations
  • $25 / Month
  • 28 Days Free Trial
7.9
159 Reviews

Unlimited post-purchase and customer satisfaction surveys Show more

Grapevine Post Purchase Survey is a robust tool designed to help businesses make informed, data-driven marketing and operational decisions through multi-question customer surveys. By identifying where customers are coming from, businesses can optimize their marketing spend by focusing on the most effective marketing channels. The app offers flexible publishing options, enabling businesses to deliver customer satisfaction surveys at various stages of the customer journey. It is an excellent resource for collecting accurate zero-party customer data, which can significantly enhance marketing strategies. With a range of survey types including fixed response, freeform text, and Net Promoter Score (NPS), Grapevine ensures comprehensive feedback collection. The app is designed for simplicity with an intuitive user interface and dedicated support, allowing for straightforward setup and operation. Furthermore, Grapevine Post Purchase Survey allows for unlimited surveys and responses, ensuring that businesses can gather as much customer data as needed without restrictions, all customized to fit specific brand needs without any Grapevine branding.
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Unlimited surveys
Post-purchase surveys
Customizable surveys
Intuitive ui
Zero-party data
Marketing optimization
  • $19-$39 / Month
  • Free Plan Available
  • 14 Days Free Trial
(3.1/5)
6 Reviews

Login to customer account from admin panel in one click Show more

The Login As Customer ‑ Magefan app streamlines customer support by allowing administrators or managers to log into customer accounts with ease, either using Multipass or without it. This capability empowers support teams to assist customers effectively by managing orders, resolving issues, and answering questions directly within the customer account interface. Additionally, the app includes features for customers to request support, enhancing customer satisfaction and engagement. Managers can also update customer passwords when assisting with login issues, ensuring smooth and secure access. With its user-friendly interface, the app is a powerful tool for businesses aiming to improve customer service efficiency and effectiveness. Whether troubleshooting or supporting transactions, this extension offers a seamless experience for both customers and support teams.
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Issue resolution
Customer account access
Multipass login
Order assistance
Password change
  • $9.99 / Month
  • 3 Days Free Trial
7.8
5 Reviews

Display customer comments and feedback on blogs and products

Analytics dashboard
Collect reviews
Drag-n-drop editor
Post feedback
Threaded replies
Spam filtering
  • $5 / Month
  • Free Plan Available
7.8
1 Reviews

Build customer trust with authentic customer testimonials

Multiple display options
Widget personalization
Import testimonials
  • $5.99-$49.99 / Month
  • Free Plan Available
  • 1 Days Free Trial
7.9
73 Reviews

Automated customer tags: Segmentation, workflows, email

Marketing automation
Customer segmentation
Automated tagging
Multi-condition workflows
Trigger actions
Integrate zapier