Shopify Customer segmentation apps 2026

Return Shield

$39.99-$89.99 / Month

9.1

3 Reviews

"AI-driven tool to prevent refund abuse and streamline return processes." Show more

Return Shield is an innovative app designed to help merchants tackle refund abuse and streamline the return process. By leveraging AI technology, the app evaluates each customer’s return behavior, providing a score that helps identify potentially risky profiles. These profiles are automatically tagged and segmented, allowing for better decision-making. Merchants can customize rules to instantly decline refund requests that appear suspicious, significantly reducing manual efforts and potential financial losses. With detailed insights and automated workflows, Return Shield enhances the efficiency of return management while ensuring a focus on delivering an excellent customer experience. This sophisticated tool empowers businesses to maintain a balance between minimizing refund fraud and nurturing customer trust.

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Automated workflows

Ai customer rating

Risk profile tagging

Auto-decline requests

Refund abuse prevention

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NeuCurrent

$16 / Month

8.2

1 Reviews

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AI-driven platform for streamlined, personalized customer engagement and retention. Show more

NeuCurrent is an AI-driven platform designed to keep businesses at the forefront of customer engagement by adapting to evolving customer needs. The app centralizes all tools and data, reducing operational stress and fostering growth. It enables seamless communication across multiple channels such as push notifications, emails, and SMS, ensuring timely and relevant messaging for enhanced customer interactions. With personalized product recommendations and a robust Customer Retention Strategy (CRS) tool, NeuCurrent optimizes customer retention and satisfaction. The app features a user-friendly drag-and-drop builder for campaign automation and customer segmentation, making it easier to tailor marketing efforts. Additionally, advanced RFM (Recency, Frequency, Monetary) analysis provides valuable insights into customer behavior, while real-time data tracking integrates online and offline data. This comprehensive approach empowers businesses to make informed decisions and execute effective campaigns.

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Drag-and-drop builder

Real-time insights

Data management

Rfm analysis

Campaign automation

Multichannel communication

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BOGIO Segments

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"Effortlessly Segment, Export, and Target Your Customers with Precision." Show more

BOGIO Segments is a versatile app designed to help businesses seamlessly define and manage their customer segments with ease. Users can create segments by writing simple text descriptions, such as specifying "All Swedish customers who placed at least one order in the last 90 days." The app allows for straightforward export of these customer segments in CSV format, providing flexibility to upload and integrate with any system. Once exported, these segments can be employed to create effective marketing campaigns across various platforms. For example, users can import the CSV file into Meta to build a custom audience or use it in email and SMS marketing strategies. BOGIO Segments enables users to better understand their customer base by providing clear visibility of who belongs to which segment. This app empowers businesses to tailor their marketing efforts and improve customer engagement by leveraging well-defined customer data.

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Create campaigns

Create segments

Export segments

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SurveyHive ‑ Customer Surveys

$12.95 / Month

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Post-purchase survey for attribution, customer insights & RIO. Show more

SurveyHive - Customer Surveys is a powerful tool designed to elevate your Shopify store's customer experience effortlessly. With an easy setup process, businesses can quickly create personalized post-purchase surveys that gather essential customer insights. The app's customizable features, including 5-star ratings, fun emoji surveys, dropdown questions, and multi-choice options, help engage customers and collect diverse feedback. With robust reporting and analytics capabilities, SurveyHive provides deep insights to inform data-driven decision-making and optimize business strategies. Customer tagging and segmentation features enable targeted communication with specific groups, enhancing loyalty and satisfaction. By implementing SurveyHive, merchants can increase their store's success by gaining valuable insights, improving customer interactions, and refining their business approach.

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Easy setup

Customer tagging

Customizable questions

Powerful reporting

5-star ratings

Emoji surveys

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ORCA Analytics & MA Service

$584-$6660 / Month

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ORCA 行銷數據洞察平台，能夠協助品牌將累積之會員數據，進行消費行為相關分析。 Show more

ORCA is a powerful analytics and marketing automation platform designed to empower e-commerce businesses. It addresses common challenges such as rising advertising costs, diminishing traffic returns, reliance on loyalty cards for customer retention, and a lack of deep customer insights. By leveraging big data, ORCA offers precise member segmentation and marketing strategies through its four key modules. These modules help create LRFM models, calculate critical metrics like new customer rate and retention rate, and uncover high-value opportunities via correlation and cross-analysis. The platform's seamless integration with ORCA MA+ further enhances its capabilities, delivering personalized marketing messages at the right moment to the right audience. This results in improved customer engagement and helps convert prospective customers into lifelong brand advocates. With tools for comprehensive data analysis and marketing automation, ORCA ensures businesses can provide timely, relevant content throughout the customer journey.

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Marketing automation

Customer segmentation

Product recommendations

Personalized marketing

Sales performance

Behavior analysis

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Wapikit ‑ WhatsApp Engagement

$59-$399 / Month

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Automate WhatsApp marketing for Shopify; boost conversions effortlessly. Show more

Wapikit ‑ WhatsApp Engagement is an innovative app designed to revolutionize your marketing strategy by automating WhatsApp communications. Seamlessly integrate your Shopify store to facilitate instant branded cart reminders, live order updates, and engaging product campaigns. This tool empowers D2C brands to effortlessly recover abandoned checkouts through smart, timed reminders, enhancing customer retention and driving conversions. Wapikit includes features like order confirmations, shipping updates, and COD verifications, ensuring that customers are informed at every step. With auto-sync capabilities, your Shopify customer list is easily imported for targeted broadcast campaigns. Additionally, enhance customer interaction by adding a branded WhatsApp chat widget, fostering a more personal and trusted connection. Tailored for growing brands, Wapikit turns every customer touchpoint into an opportunity for building lasting relationships.

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Customer engagement

Abandoned checkout recovery

Order confirmations

Chat widget integration

Shipping updates

Branded cart reminders

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Lifesight Ecommerce Marketing

$15 / Month

8.2

5 Reviews

Smart Email, SMS, Forms & pre-built Flows for eCommerce growth Show more

Lifesight Ecommerce Marketing is a robust omnichannel marketing platform designed to help eCommerce brands unlock the full potential of their data and drive campaign success. This tool allows brands to automate their communications, enhance customer engagement, and increase revenue from both new and existing customers. By utilizing the built-in AI module, users can segment contacts, generate compelling content, and analyze campaign performance in real-time for ongoing optimization. The platform seamlessly integrates with a brand's existing tech stack and provides a comprehensive view of customer actions on Shopify stores. Lifesight empowers brands to unify all customer touchpoints — from product views to cart abandons — and send personalized messages at scale using a drag-and-drop editor with pre-built templates. With ready-made flow recipes for engagement strategies like Welcome Series and Post-Purchase follow-ups, brands can effectively nurture customer relationships. Additionally, AI-powered segmentation allows for targeted communication with customer groups such as loyal clients, repeat buyers, and those at risk of churning, ensuring a personalized marketing approach that drives growth.

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Pre-built templates

Real-time insights

Unified touchpoints

Scalable messaging

Ready flow recipes

Ai-powered segments

Revamp CRM for B2B wholesale

$9-$28 / Month

(2.7/5)

9 Reviews

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Follow-up on your sales, Analyze your marketing and segments. Show more

Revamp CRM for B2B Wholesale is a robust platform designed to help businesses enhance customer relationships and boost sales. Tailored especially for the cosmetics industry, it has proven effective in increasing repeated order rates. This app centralizes all customer information—whether B2B or B2C—such as orders, notes, tags, tasks, and custom fields, into one unified system. Seamlessly integrating with Shopify for two-way tag synchronization, it also extends functionalities via Zapier. The app empowers sales teams to streamline their activities while collecting customer feedback and tracking performance. With features like RFM classification and insights into forecasted next order dates, it provides actionable intelligence to help businesses make informed decisions. The application offers over 40 segmentation data points, providing users with comprehensive tools for targeted marketing and enhancing customer engagement.

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Customer segmentation

Zapier integration

Central customer database

Two-way shopify sync

Manage sales activities

Customer feedback collection

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Rivet

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Simplify fan engagement and email marketing with one tool Show more

Rivet is a dynamic fan management platform designed to help you identify and engage with your most dedicated fans by offering exclusive content and perks. By integrating your Shopify data into Rivet's CRM, the app provides a comprehensive view of your fans' behaviors and purchase history, enabling you to craft targeted marketing campaigns that effectively drive sales. Rivet empowers you to transform your biggest supporters into loyal customers, enhancing your ability to build strong, monetizable fan communities. The platform's tools allow for customer segmentation based on purchase activity, ensuring personalized and relevant outreach. With an intuitive email marketing tool and builder, Rivet facilitates easy communication with different customer segments. Ultimately, Rivet is designed to boost your revenue while fostering lasting connections with your fan base.

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Shopify integration

Customer segmentation

Email builder

Fan management

Exclusive content

Personalized outreach

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go> Addon Rewards

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Boost loyalty with customizable add-on discounts for Shopify stores. Show more

go> Addon Rewards is a versatile app designed to enhance customer loyalty by offering exclusive add-on discounts, ultimately boosting the average order value (AOV) and customer retention. It provides merchants the flexibility to set eligibility for discounts using customer tags, segments, spend tiers, or membership status, ensuring targeted and effective marketing. The offers seamlessly integrate into the cart and checkout processes utilizing Shopify Functions, ensuring speed and reliability without the need for complex coding or theme alterations. With a straightforward setup process, the app empowers store owners to easily implement and manage reward systems. Merchants can specifically target loyalty segments with rule-based eligibility, making it an invaluable tool for personalized marketing strategies. The customizable add-ons recommendation layout enhances the shopping experience, encouraging repeat purchases and higher customer satisfaction.

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Cart integration

Customizable discounts

Simple setup

Targeted offers

Rule-based rewards

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Audience

8.2

6 Reviews

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Grow your audience with exclusive giveaways and offers Show more

Audience is a powerful no-code marketing platform designed to help businesses expand their brand and grow their customer base. By utilizing advanced data-gathering tools, Audience enables you to easily collect customer information, segment new customers, and retarget existing ones, driving increased revenue. With its intuitive interface, you can identify your ideal customers and focus on converting those most likely to purchase. Audience seamlessly integrates with over 500 third-party services, including Klaviyo, Mailchimp, and Postscript, enhancing your sales and marketing efforts. The platform also offers a no-code campaign builder to create engaging surveys, polls, and quizzes that enrich user profiles. Whether you're looking to engage customers or fine-tune your marketing strategy, Audience provides the tools to achieve your goals effectively.

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Customer engagement tools

Advanced segmentation

Third-party integrations

Customer data collection

Revenue growth

No-code campaign builder

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MetricXpert

$29.99 / Month

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The Ultimate UTM Tracking and Sales Monitoring Solution! Show more

MetricXpert is a powerful tool designed to maximize your Shopify store's potential by providing comprehensive performance insights. With its UTM tracking integration, merchants can effectively identify the sources of their traffic and determine the most efficient marketing channels, allowing for optimized strategies and improved return on investment. The app's robust order monitoring features offer valuable insights into customer purchase behavior and product sales trends, enabling data-driven decision-making to boost sales and profitability. MetricXpert also excels in customer segmentation, allowing you to categorize customers based on various criteria for tailored marketing efforts. Additionally, it provides strategic guidance on budget allocation by offering insights into channel performance, ensuring resources are utilized efficiently. By understanding customer behavior and optimizing marketing strategies, MetricXpert becomes your key to unlocking e-commerce success on Shopify.

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Customer segmentation

Order monitoring

Utm tracking integration

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PushBot: Web Push Notification

$15-$109 / Month

9.1

21 Reviews

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Send web push and recover abandoned cart & checkouts. Show more

PushBot is a dynamic web push notification tool designed to enhance engagement and streamline communication with your site's audience. Whether it's news updates, product announcements, or friendly reminders, PushBot empowers you to deliver tailored notifications directly to users, even when they're not on your website. Its versatility allows for the inclusion of images, links, and actionable buttons to maximize user interaction. With automated solutions for sending notifications about abandoned carts, shipping alerts, or welcoming new users, PushBot simplifies your marketing tasks. The app features a native opt-in to seamlessly grow your subscriber base and provides robust segmentation options, ensuring your messages are both relevant and timely. Comprehensive performance tracking helps you refine your strategies, while intuitive customer insights enable you to target push notifications with precision.

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Recover abandoned carts

Customer segmentation

Shipping notifications

Send notifications

Recover abandoned checkouts

Welcome notifications

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Metorik: Analytics & Emails

$25-$250 / Month

8.2

43 Reviews

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Custom analytics, email automation, profit reports & exporting Show more

Metorik: Analytics & Emails is an essential tool for modern eCommerce businesses, offering comprehensive support throughout the entire sales journey. With its customizable reports, Metorik enables the creation of tailored dashboards, charts, and insights that suit specific store needs, enhancing your ability to make data-driven decisions. The app goes beyond basic analytics by offering advanced features like cohort segmentation, customer exportation, and profit calculation. It also supports seamless communication with features that allow you to email lost customers and save abandoned carts, boosting your sales potential. Additionally, Metorik facilitates increased sales through abandoned cart and post-purchase email automations. Businesses managing multiple Shopify stores can benefit from Metorik's multi-store reporting capabilities, making it a versatile tool for expanding eCommerce operations. In essence, Metorik acts as a reliable co-pilot, helping businesses acquire new customers, retain existing ones, and ultimately drive more sales.

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Abandoned cart recovery

Email automation

Multi-store reporting

Custom dashboards

Post-purchase emails

Kpi insights

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Hublle: Whatsapp Automation

$22-$31 / Month

(1.4/5)

2 Reviews

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Whatsapp Businss APIs Show more

Hublle is a powerful tool designed to elevate your business operations through seamless WhatsApp Business API integrations. This app empowers merchants by allowing them to create custom chatbots, facilitating live chat interactions directly on WhatsApp for enhanced customer engagement. With Hublle, you can automate and optimize business workflows, like cart recovery and feedback collection, to streamline operations and boost sales. It also offers tools to manage COD (Cash on Delivery) orders effectively, enabling easy conversion to prepaid options via integrated payment gateways. Additionally, Hublle provides dynamic customer segmentation for targeted bulk messaging, perfect for new product launches and promotions. The app ensures a comprehensive, automated communication strategy with smart campaigns for abandoned carts and automated shipping updates, maximizing efficiency and customer satisfaction. Whether you want to manage orders, collect reviews, or engage with customers in real time, Hublle simplifies every step on WhatsApp, ensuring a smooth and effective business experience.

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Abandoned cart recovery

Live chat

Custom workflows

Whatsapp bot

Bulk broadcast

Cod order confirmation

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SMSC Network SMS Marketing

$29-$250 / Month

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Automate SMS marketing with synchronized, personalized communications for improved engagement. Show more

SMSC Network SMS Marketing is a powerful tool designed for merchants looking to enhance customer communication through streamlined SMS marketing solutions. This app ensures your customer data stays in sync, enabling automated delivery of promotions, personalized offers, and service updates that cater specifically to your audience. By offering seamless integration with existing systems, it reduces the complexity of customer outreach and significantly boosts marketing efficiency. Real-time data access lets merchants analyze and understand customer behavior, allowing for more strategic and effective audience targeting. With its advanced segmentation capabilities, businesses can send timely and relevant messages that boost customer engagement and satisfaction. Elevate your marketing efforts with SMSC Network SMS Marketing, where personalized communication meets ease of use.

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Automate sms messages

Synchronize merchant data

Segment customers effectively

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Springbot

$49-$99 / Month

7.1

64 Reviews

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Affordable, easy marketing for eCommerce. Show more

Springbot is an innovative app designed to revolutionize the way you approach productivity and personal growth. By seamlessly integrating AI-powered task management, goal setting, and mindfulness practices, Springbot helps users optimize their daily routines and achieve a balanced life. Its intuitive interface offers personalized recommendations, allowing you to prioritize tasks effectively while nurturing your mental and emotional well-being. With features like habit tracking, progress analytics, and motivational prompts, the app empowers you to stay focused and committed to your objectives. Whether you're a student, professional, or personal development enthusiast, Springbot is your ideal companion for fostering growth and enhancing productivity. Experience a new level of organization and fulfillment with this comprehensive, user-friendly tool designed to inspire and elevate your journey.

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Social media integration

A/b testing

Segmentation tools

Analytics dashboard

Campaign tracking

Automated emails

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retainwise repeat revenue

8.2

3 Reviews

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Leverage your customer data to improve revenue Show more

RetainWise Repeat Revenue is a dynamic app designed to enhance your store's inventory and customer engagement strategies through real-time dashboards. It empowers you to identify bestsellers, prevent stockouts, and stay informed about product sales, returns, and feedback, ensuring optimal availability and conversion rates. The app also boosts customer lifetime value with advanced behavioral segmentation, allowing you to choose from pre-existing segments or create custom ones. By integrating NPS data, you gain a deeper understanding of customer preferences and behaviors, helping to prevent churn by identifying at-risk customers. Additionally, you can export customer segments directly to your preferred advertising and communication platforms, facilitating targeted marketing and engagement efforts. Comprehensive dashboards and reports can be sent via email to keep your team informed and aligned.

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Automated reports

Custom segments

Real-time dashboards

Product feedback

Prevent stockouts

Behavioural segmentation

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Predflow: AI Growth Assistant

$129-$229 / Month

8.2

4 Reviews

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AI-driven Customer Segmentation & Hyper-personalisation Show more

Predflow: AI Growth Assistant is a revolutionary platform designed to empower small and medium-sized businesses (SMBs) by harnessing the power of data science. Its sophisticated AI recommendation engine continuously analyzes customer browsing and purchasing behavior, enabling businesses to create automated segments tailored to achieve specific goals, such as increasing orders, average order value (AOV), and customer engagement. With Predflow, businesses can precisely identify which customers are likely to repurchase, the ideal products or collections to promote, the optimal discount rates, and the best communication channels to use. The platform offers more than just segmentation; it provides strategic guidance on channels, discounts, and products to spotlight. Comprehensive analyses at the customer, store, and product level support data-driven business decisions. Seamless integration with popular outreach tools allows for effortless, one-click segment synchronization, while its intuitive, ChatGPT-like interface makes segment creation a natural process.

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Product analysis

Ai recommended segments

Channel guidance

Outreach integration

Chatgpt-like interface

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Segments Analytics by Tresl

$1549-$479 / Month

8.2

61 Reviews

Unlock Deals 10% off

Maximize your marketing ROI with smart customer segmentation. Show more

Segments Analytics by Tresl is a powerful customer data analytics tool designed for marketers who need to transform raw data into actionable insights. Developed by former LinkedIn data scientists, this app uncovers the most effective customer segments to optimize your marketing campaigns, ensuring the right message reaches the right customers at the right time. As a Shopify Plus Certified app, Segments is featured in Shopify's Retention Guide, highlighting its relevance and effectiveness in customer retention strategies. With over 50 AI-generated segments, including RFM and behavioral data, marketers gain immediate value and can discover profitable new segments using natural language processing. Seamlessly integrate with popular platforms like Klaviyo, Meta, Google, TikTok, and Postscript to maintain synchronized and targeted marketing efforts across all channels. Segments Analytics also provides deep product insights, exploring product journeys, affinity, lifecycle, and cohort retention, supported by a team of world-class data scientists ready to assist at a moment's notice.

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Ai-generated segments

Integrates with apps

Natural language insights

Product journey insights

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Shopify Customer segmentation apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 58 Apps

Return Shield

NeuCurrent

BOGIO Segments

SurveyHive ‑ Customer Surveys

ORCA Analytics & MA Service

Wapikit ‑ WhatsApp Engagement

Lifesight Ecommerce Marketing

Revamp CRM for B2B wholesale

Rivet

go> Addon Rewards

Audience

MetricXpert

PushBot: Web Push Notification

Metorik: Analytics & Emails

Hublle: Whatsapp Automation

SMSC Network SMS Marketing

Springbot

retainwise repeat revenue

Predflow: AI Growth Assistant

Segments Analytics by Tresl