I'm very happy with the customer support. Betânia was very helpful and quickly helped me and guide me with the problem I had. Thank you!

Absolutely horrible. I wasted 2 weeks and got zero sales from my emails. This has never happened before in 13-years using various email platforms. Support is a total joke and even though I only used 1/4 of my email credits they refused to give me any kind of a refund.

The plugin connects correctly. I do like Mailerlite the program. But this plugin lacks basic features such as importing and synchronizing tags. Without tags It's pretty difficult to categories the customers

It took e a while to understand how to make things work, but I also don't really have much knowledge in this field. I started to use it this week, it seems easy enough to understand and follow along with stats. I was looking for a system to send e-mail newsletters and I think I finally managed to do it :)

Not easy to use. There are many glitches and server errors when trying to set up the pop-ups and automations. It's been over a week. Time to cut my losses and move on.

Available settings in free plan are limited to the point of being useless. Other apps allow for far more advanced automation, we tested mailer lite for e-mail-marketing-campaigns. Turned out free plan doesn't even allow for adjusting language settings (for the newsletter subscription confirmations) which can quickly turn into legal troubles. The parts you can edit will save as edited but are not mailed out (the English defaults are sent anyways). Might be a good choice once paid for, doesn't convince me to do so.

Trust the poor reviews! I decided to go ahead and give them a try, and when I decided to pay for my 10k+ subscriber list they had a 30% off for 3 months. I clicked the link to apply this discount and it didn't work. So I reached out to customer service. The first rep (Andrew) refused to honor it as it doesn't work with Shopify billing them. After about 10 emails back and forth I left a poor review in their system for his customer service and a manager got back to me. The manager (Daniel) offered me about 40% of one month as a credit and I mentioned how I don't understand the math. He then said you are correct! And lowered his offer to 30% of a month. And will not offer the 30% of 3 months. I will be taking my business elsewhere as I recommend you do as well.

We've paid over $200 to MailerLite for our subscription, and we migrated our subscribers from Mailchimp. We've completed the configuration, compliance, domain authentication, etc., yet after sending out our first campaign today, our account has been blocked and "Placed under review". We've only used 10,000 of our UNLIMITED monthly emails and 10,000 of our 15,000 allowed subscribers. They've blocked me from contacting customer support, as it requires us to submit it from our logged-in account page. I also can't delete my account or manage it in any way. So what now?

I connected this app a few days ago and I hadn't enabled the app in my app embedder so I thought it wasn't working. Chat support connected in minutes and my issue was sorted within 10 minutes and I was up and running adding my shopify produts into my emails. Happy days

Se demoraron como 5 mails en entender el problema que tenía (parecía broma). Me repetían y repetían recomendaciones absurdas. Bloque de carrito abandonado no funciona y llevo días esperando a que alguien solucione el problema. Mientras pierdo ventas y más ventas, yo sigo pagando 30 usd al mes... Pésimo servicio al cliente