Customer KPIs

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New customer metrics

Lifetime value

Existing customer metrics

Monthly monitoring

Annotation assistance

About Customer KPIs

Launched Dec 08, 2021

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

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Description

Get the stats you need. So you are empowered to make the right decisions.

Get the numbers that the fastest growing businesses monitor monthly in a simple format. We don't show you many numbers, just the important ones that you may be struggling to work out but really want to know. There is also annotation to help you understand why they are important and what you should do about them.

New Customer Metrics-revenue,orders & no of new customers, compared to last year
Lifetime Value-Repeat purchase rates and customer value. No calculations needed
Existing Customer Metrics-orderer rate, revenue, compared to last year.

Pros

Provides important KPIs in a simple format
Focuses on metrics that are essential for business growth
Annotations available to explain the importance of each metric
Monthly metrics, making tracking progress easier
Includes metrics for new customers such as revenue, orders, and number of new customers
Calculates lifetime value and repeat purchase rates automatically
Offers insights on existing customer metrics such as order rate and revenue