Customer reviews: Appikon ‑ Back In Stock

<h3>What Merchants Think</h3> <p> Merchants generally view "Appikon ‑ Back In Stock" favorably, noting its ease of use and valuable functionality for managing customer demand and notifications for out-of-stock products. While many users praise the app for its effectiveness and customer support, a few have raised concerns about technical issues and customer service reliability during critical moments. Overall, it appears to be a useful tool for driving sales and customer satisfaction when functioning well. </p> <h3>Key Strengths</h3> <ul> <li>Quick and responsive customer service, with specific mentions of support team members like Abuzar and Zia.</li> <li>Seamless integration with various themes, even custom ones.</li> <li>Simplifies the process of notifying customers about restocked items, potentially increasing sales.</li> <li>Ease of use and setup, with many users highlighting the app's intuitive nature.</li> <li>Customizable features that fit specific business needs.</li> <li>Strong support for setting up and troubleshooting integrations with platforms like Klaviyo.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Technical glitches, such as notifications misfiring or failing during key events.</li> <li>Concerns regarding the app's cost, particularly for SMS notifications.</li> <li>Difficulty in reaching customer support or receiving timely responses during critical times.</li> <li>Lack of compliance with ADA (Americans with Disabilities Act) requirements.</li> <li>Some users reported the app stopped working after updates, with challenging recovery.</li> </ul> <h3>Final Thoughts</h3> <p> "Appikon ‑ Back In Stock" generally receives positive feedback for its utility in managing stock notifications and increasing sales. However, some users have encountered significant technical issues and have noted the need for better customer support and clearer pricing schemes. When functioning as advertised, the app appears to be a valuable asset for merchants looking to effectively manage demand for out-of-stock items. </p>

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Reviews (1,954)

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What Merchants Think

Merchants generally view "Appikon ‑ Back In Stock" favorably, noting its ease of use and valuable functionality for managing customer demand and notifications for out-of-stock products. While many users praise the app for its effectiveness and customer support, a few have raised concerns about technical issues and customer service reliability during critical moments. Overall, it appears to be a useful tool for driving sales and customer satisfaction when functioning well.

Key Strengths

Quick and responsive customer service, with specific mentions of support team members like Abuzar and Zia.
Seamless integration with various themes, even custom ones.
Simplifies the process of notifying customers about restocked items, potentially increasing sales.
Ease of use and setup, with many users highlighting the app's intuitive nature.
Customizable features that fit specific business needs.
Strong support for setting up and troubleshooting integrations with platforms like Klaviyo.

Common Concerns

Technical glitches, such as notifications misfiring or failing during key events.
Concerns regarding the app's cost, particularly for SMS notifications.
Difficulty in reaching customer support or receiving timely responses during critical times.
Lack of compliance with ADA (Americans with Disabilities Act) requirements.
Some users reported the app stopped working after updates, with challenging recovery.

Final Thoughts

"Appikon ‑ Back In Stock" generally receives positive feedback for its utility in managing stock notifications and increasing sales. However, some users have encountered significant technical issues and have noted the need for better customer support and clearer pricing schemes. When functioning as advertised, the app appears to be a valuable asset for merchants looking to effectively manage demand for out-of-stock items.

Clockface Modular

Aug 21, 2024 on Shopify

Swift support!

askalabel

Aug 20, 2024 on Shopify

Best customer service and support. Theme integration was broken because I updated my theme version to the latest version. Chat with them via dashboard and it was solved within minutes without me doing anything :) Keep doing a good job

Art Academy Direct

Aug 18, 2024 on Shopify

Very useful for a business offering the service of notifying clients once an item is back in stock!

Yota Force

Aug 11, 2024 on Shopify

Been using this app for years on multiple stores. Simple yet powerful. Great analytics, customer support when encountering any setup issues. Recommended!

Caramel

Aug 02, 2024 on Shopify

Currently starting. Very professional team helped me with integration process. Abuzar.

My World Jewellery

Jul 15, 2024 on Shopify

Quick response, able to help on the spot

Trigwell Cosmetics

Jul 08, 2024 on Shopify

Morey BodyBoards

Jul 04, 2024 on Shopify

Yeah works fine but a bit too expensive for what it does.

Condor Elite, Inc

Jun 27, 2024 on Shopify

Appikon is easy to use and provide the most essential features that a back in stock alert app needs. The support is responsive and knowledgeable.

Zahra Accessories

Jun 25, 2024 on Shopify

Amazing app really nice support and they can help you with everything with super fast response and the app is great

Minitropolis by Rhi

Jun 19, 2024 on Shopify

I really appreciate the excellent customer service I received from Shikha to get my store up and running with this app. It is very convenient and easy to use. The app initially wasn’t compatible with my theme but the customer support was fast and responsive in helping me to get it working. I definitely recommend for stores just getting started who need extra support.

Designstuff

Jun 18, 2024 on Shopify

Blown away by the support team!

motusboutique

Jun 16, 2024 on Shopify

Perfect, work great and good support :)

Johnny Loco

Jun 12, 2024 on Shopify

This app is great and I would highly recommend it. Also the service from the helpdesk (Zia) is fast and convenient.

mamasmini.dk

Jun 06, 2024 on Shopify

atoddlerthing

Jun 04, 2024 on Shopify

Appikon's support team is great. The app itself is easily customisable. The feature works well for us in our business.

Five CBD

Jun 03, 2024 on Shopify

Great Product, Great Support - Very Easy and reliable!

The French Pharmacy

Jun 02, 2024 on Shopify

customer service and help is amazing. The app works well and makes a difference in term of sales

N Auto Express

Jun 01, 2024 on Shopify

Great app, just need minor options like to notify with email when customer request out of stock item

vivistix

May 31, 2024 on Shopify

I already love this app! It's going to save me from losing customers who might have otherwise abandoned the idea of buying from my store. I also had lots of GREAT help from them in getting it set up properly. Thank you Abuzar from Appikon!