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Customer reviews: Froonze VIP Loyalty & Wishlist

Reviews (215)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with the "Froonze Customer Accounts" app, praising its comprehensive feature set and customer support. Users frequently mention how the app enhances customer account functionality and is easy to set up and use. The app is well-received for transforming customer account pages into visually appealing and user-friendly interfaces, significantly improving user experience.

Key Strengths

  • Outstanding customer support and quick response times.
  • Highly customizable and integrates seamlessly with Shopify themes.
  • Diverse range of features including wishlists, loyalty programs, and social account logins.
  • User-friendly interface that simplifies setup, even for those who are not tech-savvy.
  • Enhanced customer account functionalities that lead to increased user engagement and retention.

Common Concerns

  • Pricing structure could be clearer; some users were surprised by additional costs for certain features.

Final Thoughts

Overall, "Froonze Customer Accounts" is highly recommended by its users, especially for businesses looking to customize and enhance their customer account pages on Shopify. While some merchants noted concerns regarding the pricing structure, the app's extensive capabilities and exceptional support make it a valuable asset for improving customer interactions and satisfaction.

DmaxStore

Jan 01, 2025  on Shopify

Terrific customer support during install and go live process. Alexandru was a huge help and I would recommend their team if you are comparing apps.

Yahoo-IP!

Dec 18, 2024  on Shopify

This Accounts Concierge app brings many enhanced features to customer accounts. The app is clean and well-designed, giving us the ability to create a professional customer account with customizable menus and integration with other apps. Customer service is excellent. I truly appreciate the time Alexandru took to help configure and recommend settings. I strongly recommend this app!

Sorella

Nov 14, 2024  on Shopify

Love this app so far, the customer service is amazing! I'm still on the free trial but will probably end up sticking with the service, as I find the pricing pretty fair for what you get. If you're looking to spice up your customer accounts page like I was, you should get this app. It totally transformed the look and functionality of my site/accounts page. I mainly chose this app for the wishlist plug-in but there's so much more you can do. It's also really simple to use and set up, even if you're not tech-savvy. When I had a question, support was quick to respond and walked me through the steps in an easy to understand way. They even helped out with a few extra things, which I am very grateful for! 12/10

Island Life Essentials

Nov 12, 2024  on Shopify

Very nice clean looking app with all the basic features and customization that I was searching for. Works perfectly with Shopify and my new Symmetry theme. I highly recommend this app. Thank you!

Moebelbox24.de

Nov 03, 2024  on Shopify

Great app. Highly recommended for customized customer accounts. Support is also very fast and helpful. Anyone curious about this app, go for it.

Kai and Co. Studios

Oct 04, 2024  on Shopify

Love this app and the support team as well! The shopify accounts page is too basic and this really helps make it look more organized and professional. The support team has been very helpful and are quick to respond to requests, they helped me customize how the buttons behave to better align with my strategy. I will look into adding more of their plug ins very soon! Really recommend!

ORN ACTIVEWEAR

Sep 25, 2024  on Shopify

I really like this app, it has a few things bundled together, and is worth the price. Note that each feature is going to be an add on, but overall, you are getting a well thought out app that works really well. Support for the little issues I has was prompts and very helpful.

Pearlita

Sep 25, 2024  on Shopify

Excellent help from Alexandru!! I subscribed to wish list, loyal programme, social login and cancel button, needed to fix some code to use the features. However, I had zero coding skills, so I reached out to their customer care team. Alexandru was very responsive, patient and proactive in problem-solving. He configured the features in the way I wanted, and I love how it looks on my website now. I am more than grateful for the help and definitely recommand this app. It has quite some great features that assist a pleasant shopping experience for consumers, and it is clean. Thank you again Alexandru for your help!

Barefoot Venus Wholesale

Sep 22, 2024  on Shopify

What a well rounded app! Lots to work with here. Makes the customer backend much prettier and easier to navigate. The loyalty program is quite robust and flexible. Super helpful customer service too! We had many customizations needed and they were so helpful and guided us through them all. Would definitely recommend!

Bathroom Panels Direct

Sep 18, 2024  on Shopify

Highly Recommend! I use custom forms, the customer dashboard, and their loyalty rewards features. They have streamlined customer engagement and helped increase retention on my Shopify store. The app is easy to use, and I can’t fault their support team is fantastic!

QBAY

Sep 05, 2024  on Shopify

#highly i recommend this app# This is my personal experience Benefits *This App is very easy for customers to manage and Edit account their Profile Edit *Referral programming *increase customers and increase our income *The best customer support I Tested all the (Customer Account App) on this site There is nothing else like it Let's support good Apps My sincere thanks to the developer who designed this Mohamed Safrin QBAY (PVT) LTD Our Website : www.qbay.lk

AlchePharma

Sep 02, 2024  on Shopify

Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge. Ralph Turchiano CEO AlchePharma

LoveMyTime

Aug 29, 2024  on Shopify

Feature rich set of enhancements for Shopify customer login, registration and account management. Easy to install and configure. Their customer support is absolutely outstanding. Professional and friendly - whether asking simple questions around configuration or asking for help with complex integrations to 3rd party applications.

Mint Discs

Aug 26, 2024  on Shopify

Super deceptive pricing. The pricing you see is just a "base" cost. When you log in to set it up, each additional piece cost extra per month. That was not clear when I looked at the initial pricing options.

The Sydney Art Store

Aug 20, 2024  on Shopify

The wishlist add-ons have been a game changer for my customers. They now can now save favourite items and easily access them whenever I want to make a purchase. This has not only made their shopping experience more efficient, but it has also led to an increase in sales on my site.

Edgewater Bookstore

Aug 18, 2024  on Shopify

Wow! These guys are amazing. They have been helping me customize the look and feel of the page so that it matches my needs. I emailed them, and within an hour, the changes were made. I am very impressed.

Vapeando Ando

Jul 22, 2024  on Shopify

Its an excellent app that does what shopify should do... give customers a proper landing page and control center where they can manage their orders, addresses, etc. Excellent

Wear Prosper

Jul 03, 2024  on Shopify

Just set up this Shopify app for my clothing brand, Prosper, and I’m thrilled. The features are great and easy to use. The support is the fastest and most effective I've experienced—huge shout out to Max! Highly recommend!

Shop4Cops

Jun 28, 2024  on Shopify

This app is worth all the money! - The app is very multifunctional, has a very good store performance and the support (special thanks to Max) is great. The great thing about it is that you can offer the user a really user-friendly and, above all, clear customer account. Whether it's the loyalty program, wish list, address management or order overview - just to name a few features. Everything works perfectly. It's clear to me that individual tools are associated with a surcharge and the bottom line is that you save a lot because you no longer need other apps. ... and: the app is constantly being developed further! A clear recommendation from us!

Oxy-shop

Jan 16, 2024  on Shopify

Always helpful and responding promptly. We' have managed to improve our store in so many ways due to this app.

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