Taranker.Com Logo
Froonze VIP Loyalty & Wishlist logo

Customer reviews: Froonze VIP Loyalty & Wishlist

Reviews (215)

Overall rating
5

What Merchants Think

Merchants generally express high satisfaction with the "Froonze Customer Accounts" app, praising its comprehensive feature set and customer support. Users frequently mention how the app enhances customer account functionality and is easy to set up and use. The app is well-received for transforming customer account pages into visually appealing and user-friendly interfaces, significantly improving user experience.

Key Strengths

  • Outstanding customer support and quick response times.
  • Highly customizable and integrates seamlessly with Shopify themes.
  • Diverse range of features including wishlists, loyalty programs, and social account logins.
  • User-friendly interface that simplifies setup, even for those who are not tech-savvy.
  • Enhanced customer account functionalities that lead to increased user engagement and retention.

Common Concerns

  • Pricing structure could be clearer; some users were surprised by additional costs for certain features.

Final Thoughts

Overall, "Froonze Customer Accounts" is highly recommended by its users, especially for businesses looking to customize and enhance their customer account pages on Shopify. While some merchants noted concerns regarding the pricing structure, the app's extensive capabilities and exceptional support make it a valuable asset for improving customer interactions and satisfaction.

JDStore Tech

Jun 08, 2025  on Shopify

Amazing app. It's professional and nice. I've been using it for years now and really happy with it. The support is great and friendly. Highly Recommended. A+++

TINY WHISPERS

Jun 08, 2025  on Shopify

Froonze has significantly improved my store experience. I installed it to offer a more professional customer account and was amazed by everything it offers. What my customers value most is the loyalty program integration with the wishlist - they can now save products, view their points, and redeem rewards directly from their profile. Everything is centralized, well-organized, and works without errors. It's technically very solid: it doesn't affect the theme, doesn't slow down the store, and is 100% customizable. The support is also excellent; they helped me with the setup and integration. I highly recommend Froonze if you're looking to offer a more complete, modern, and smoother account experience to your customers.

World of Alps Store

Jun 04, 2025  on Shopify

Very easy to use!

WebALaCarte

May 29, 2025  on Shopify

The app works exactly as expected, and the customization process was incredibly smooth. The support team, especially Alexandru, has been extremely responsive and helpful throughout. They quickly implemented the changes I requested for multiple stores, and everything looks perfect. Highly recommended if you’re looking for both a functional app and a supportive team behind it!

Ralph's Orchard

May 20, 2025  on Shopify

Very easy to use, with add-ons to build for your needs. Really friendly and supportive customer support. I used a different app previously and find this one more intuitive.

Cardboard House

May 20, 2025  on Shopify

Great support and loving the app so far

IAMROYLT

May 18, 2025  on Shopify

GL.iNet EU

Apr 28, 2025  on Shopify

Superb service experience, the customer service response is very quick, and it helps us solve problems quickly. A great experience.

Exline Iris Garden

Apr 24, 2025  on Shopify

kiosk3d

Apr 23, 2025  on Shopify

I use the app for wishlist facility on my new store and I can say that it simply does what it has to without any hassle. It needs some customization which is very easy to do through the settings section. And if that is not enough for you, you can go beyond through the CSS editor or ask for help to the support team. They are always available, open for suggestions and give great support.

Lanes

Apr 18, 2025  on Shopify

An app that can really level up your customer satisfaction, not too mention the top support on hand! Alexandru is a genius who has your best interest. I had so many questions and they took the time to not only answer them, but actually solve them. Best app on my Shopify store for sure. Thanks team!

vzcip.com

Apr 17, 2025  on Shopify

The Froonze Loyalty & Wishlist app is an essential tool for us, providing core functionality for our websites. We manage a portfolio of sites that require customer accounts with advanced features. This app allows us to define additional customer metafields and display them across various pages seamlessly. It has always performed flawlessly, and we only contact Froonze for customizations tailored to our specific needs. These customizations go beyond the standard support most developers typically provide. Alexandru, in particular, has been incredibly helpful and knowledgeable. Every request we've made has been completed promptly and implemented with professionalism. As we migrate several sites from Magento to Shopify (with a few more to go), the Froonze app has been instrumental in accelerating this process significantly. On a personal note, I truly appreciate and enjoy collaborating with Alexandru and his team. Their dedication and expertise have made a tremendous difference for us.

Three Peaks GBR

Apr 09, 2025  on Shopify

This app has allowed us to customise our user experience and setup the customer account page with features and links relevant to our customers. It is very user friendly and has been invaluable for creating a smooth customer journey. The customer support has also been excellent, we needed some code editing to allow the Custom Forms we created to sync with our Shopify Theme, we received a response and full solution, with completed functionality in less than 24 hours.

JanvaryJewels

Apr 09, 2025  on Shopify

Soouly

Apr 04, 2025  on Shopify

I am really happy with the app and the support. The support is always helpful and fast :) Thank you!

Baby Island Shop

Mar 27, 2025  on Shopify

Absolutely helpful! The assistance custom all my request really quickly and the free plan is really good for little business to help grow! thanks!!

Boutique Loufoque

Mar 26, 2025  on Shopify

Very good app ! Very good support that was really helpful !

Texelana

Mar 24, 2025  on Shopify

The helpdesk gives a quick respond, and it is very helpfull

Vintage Suppliers 1989

Mar 21, 2025  on Shopify

Great service and even better team. Thanks support (Alexandru)!

Panda

Mar 20, 2025  on Shopify

Scroll to Top