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Customer reviews: Froonze Customer Accounts

Reviews (265)

Overall rating
4.9

What Merchants Think

Merchants generally express high satisfaction with the "Froonze Customer Accounts" app, praising its comprehensive feature set and customer support. Users frequently mention how the app enhances customer account functionality and is easy to set up and use. The app is well-received for transforming customer account pages into visually appealing and user-friendly interfaces, significantly improving user experience.

Key Strengths

  • Outstanding customer support and quick response times.
  • Highly customizable and integrates seamlessly with Shopify themes.
  • Diverse range of features including wishlists, loyalty programs, and social account logins.
  • User-friendly interface that simplifies setup, even for those who are not tech-savvy.
  • Enhanced customer account functionalities that lead to increased user engagement and retention.

Common Concerns

  • Pricing structure could be clearer; some users were surprised by additional costs for certain features.

Final Thoughts

Overall, "Froonze Customer Accounts" is highly recommended by its users, especially for businesses looking to customize and enhance their customer account pages on Shopify. While some merchants noted concerns regarding the pricing structure, the app's extensive capabilities and exceptional support make it a valuable asset for improving customer interactions and satisfaction.

Fantasy Nails

Feb 12, 2025  on Shopify

This app offers a very complete customer panel, where you can include different links so that the client can have everything together in their control panel (affiliate program, rewards program, orders, wishlist, etc.). In addition, the development guys are super friendly and professional. Alexandru responded quickly to a custom configuration that we had requested in the panel. Communication with the support team has been fluid and 100% effective.

CdesignsPrint

Jan 31, 2025  on Shopify

Spent months trying to find a solution for a unique customer account page functionality I wanted to implement. Max at Froonze not only provided a solution, but helped me get it up and running practically in the blink of an eye. I appreciate the responsive service.

minelli.fr

Jan 30, 2025  on Shopify

L'application répond à notre besoin et le support est très réactif et efficace pour résoudre les problèmes. Je recommande !

Showstopper

Jan 14, 2025  on Shopify

We required a structured customer account for our website and this app has all of the features we needed. The wishlist and social account login add on is a plus. We are yet to explore various other features and integrations the app offers. The customer support was also good and resolved the issues we were facing promptly.

Invigo Health Sweden

Jan 12, 2025  on Shopify

Really the best app out there for a great customer portal with lots of features and integrations, and AMAZING customer service - to say the least. Alexandru in their team has solved every concern or custom inquiry I had and really done a great job! 100% recommend, I even checked for other similar apps but haven’t found one within close comparison!

Hombli

Jan 08, 2025  on Shopify

Great app that comes with advanced features. Also customer support reacts quick and helped us with resetting customer points after we did an incorrect import of orders.

VINOSAS

Jan 06, 2025  on Shopify

Great Support! Highly customizable app. Works great and the support is perfect. Thank you very much!

DmaxStore

Jan 01, 2025  on Shopify

Terrific customer support during install and go live process. Alexandru was a huge help and I would recommend their team if you are comparing apps.

Yahoo-IP!

Dec 18, 2024  on Shopify

This Accounts Concierge app brings many enhanced features to customer accounts. The app is clean and well-designed, giving us the ability to create a professional customer account with customizable menus and integration with other apps. Customer service is excellent. I truly appreciate the time Alexandru took to help configure and recommend settings. I strongly recommend this app!

Sorella

Nov 14, 2024  on Shopify

Love this app so far, the customer service is amazing! I'm still on the free trial but will probably end up sticking with the service, as I find the pricing pretty fair for what you get. If you're looking to spice up your customer accounts page like I was, you should get this app. It totally transformed the look and functionality of my site/accounts page. I mainly chose this app for the wishlist plug-in but there's so much more you can do. It's also really simple to use and set up, even if you're not tech-savvy. When I had a question, support was quick to respond and walked me through the steps in an easy to understand way. They even helped out with a few extra things, which I am very grateful for! 12/10

Island Life Essentials

Nov 12, 2024  on Shopify

Very nice clean looking app with all the basic features and customization that I was searching for. Works perfectly with Shopify and my new Symmetry theme. I highly recommend this app. Thank you!

Moebelbox24.de

Nov 03, 2024  on Shopify

Great app. Highly recommended for customized customer accounts. Support is also very fast and helpful. Anyone curious about this app, go for it.

Kai and Co. Studios

Oct 04, 2024  on Shopify

Love this app and the support team as well! The shopify accounts page is too basic and this really helps make it look more organized and professional. The support team has been very helpful and are quick to respond to requests, they helped me customize how the buttons behave to better align with my strategy. I will look into adding more of their plug ins very soon! Really recommend!

ORN ACTIVEWEAR

Sep 25, 2024  on Shopify

I really like this app, it has a few things bundled together, and is worth the price. Note that each feature is going to be an add on, but overall, you are getting a well thought out app that works really well. Support for the little issues I has was prompts and very helpful.

Pearlita

Sep 25, 2024  on Shopify

Excellent help from Alexandru!! I subscribed to wish list, loyal programme, social login and cancel button, needed to fix some code to use the features. However, I had zero coding skills, so I reached out to their customer care team. Alexandru was very responsive, patient and proactive in problem-solving. He configured the features in the way I wanted, and I love how it looks on my website now. I am more than grateful for the help and definitely recommand this app. It has quite some great features that assist a pleasant shopping experience for consumers, and it is clean. Thank you again Alexandru for your help!

Barefoot Venus Wholesale

Sep 22, 2024  on Shopify

What a well rounded app! Lots to work with here. Makes the customer backend much prettier and easier to navigate. The loyalty program is quite robust and flexible. Super helpful customer service too! We had many customizations needed and they were so helpful and guided us through them all. Would definitely recommend!

Bathroom Panels Direct

Sep 18, 2024  on Shopify

Highly Recommend! I use custom forms, the customer dashboard, and their loyalty rewards features. They have streamlined customer engagement and helped increase retention on my Shopify store. The app is easy to use, and I can’t fault their support team is fantastic!

QBAY

Sep 05, 2024  on Shopify

#highly i recommend this app# This is my personal experience Benefits *This App is very easy for customers to manage and Edit account their Profile Edit *Referral programming *increase customers and increase our income *The best customer support I Tested all the (Customer Account App) on this site There is nothing else like it Let's support good Apps My sincere thanks to the developer who designed this Mohamed Safrin QBAY (PVT) LTD Our Website : www.qbay.lk

AlchePharma

Sep 02, 2024  on Shopify

Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge. Ralph Turchiano CEO AlchePharma

LoveMyTime

Aug 29, 2024  on Shopify

Feature rich set of enhancements for Shopify customer login, registration and account management. Easy to install and configure. Their customer support is absolutely outstanding. Professional and friendly - whether asking simple questions around configuration or asking for help with complex integrations to 3rd party applications.

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