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Customer reviews: Discountly‑POS & Tier Discount

Reviews (87)

Overall rating
4.9

What Merchants Think

The "Discountly‑POS & Tier Discount" app has garnered a positive reception from merchants, who appreciate its ability to provide customizable discount solutions tailored to their needs. Many praise the app for filling a crucial gap in discount management, especially when standard apps fall short. The most recurrent theme in reviews is the exceptional customer service provided by the team, which adds significant value to the overall user experience.

Key Strengths

  • Customizable solutions that meet specific merchant needs.
  • Efficient and responsive customer service.
  • Ability to integrate easily with POS systems and websites.
  • Quick implementation of custom features.
  • Seamless setup and professional support during installation.

Common Concerns

  • Potential compatibility issues with specific store themes.
  • Instability in maintaining discount rules, particularly for complex setups.
  • Manual adjustments needed when adding new products or changing collections.
  • Occasionally slow resolution of issues or incomplete fixes.

Final Thoughts

Overall, "Discountly‑POS & Tier Discount" is well-regarded for its ability to provide customizable and efficient discount solutions, supported by a responsive customer service team. While it offers significant flexibility and functionality, some users have reported minor concerns regarding compatibility and stability. However, the app's tendency to address these issues in a timely manner makes it a recommended solution for businesses seeking tailored discount management capabilities.

House of Automotive

Feb 04, 2025  on Shopify

A lot of the time with apps you find your self having to compromise on features, price and usability, possibly even having to get 2 apps to get them to do what you need. This is where Discountly has really helped us, there idea of being able to ask for custom features and just simply pay for them outside of what plan you need to be on is fantastic and i wish a lot more apps would take this idea up. As it takes the app from a 70% fit to a 100% fit Thanks again to Rahul and the team for getting our custom parts working inside the app. Would 100% recommend

Team Headquarters

Jan 30, 2025  on Shopify

Thank you Rahul for the great customer service and for quickly resolving the problem with our website. We really appreciate the solution you provided for us so we do not have to worry about it in the future!

Beauties Lab

Dec 25, 2024  on Shopify

Très bonne application, simple d'utilisation. Plusieurs fonctionnalités ne sont pas disponibles dans le portail de l'app mais en contactant le service client ils ont su répondre à 100% de mes demandes en 24h et me faire des ajustements sur mesure pour ce dont j'avais besoin. Je recommande!

AKA

Dec 12, 2024  on Shopify

Awesome App! Thanks Rahul!

Wing Heong BBQ Meat

Dec 02, 2024  on Shopify

Simply the best app if you want to custom your store pricing with different customer groups, with specific rules. Team is able to quickly comes out with a solution and good timeline custom build to fit our goal. Thanks Rahul, Dipesh, Shaoaib Ali, they know what they are building! This app shall rank as Build for Shopify.

Day to Day Healthcare

Nov 26, 2024  on Shopify

WOrking perfectly and one of the best apps i could integrate with my store! highly recommended !

Montsand

Nov 21, 2024  on Shopify

Developers are very responsive. They make customize on almost everything I request they even do it in weekend and at late time of the day. Very Recommended

RC Uniforms

Nov 18, 2024  on Shopify

Customer service is A++ We needed to create a tiered discount for POS only, and most apps do not provide the option to delegate discounts by channel. The Discountly team worked with us to create a custom solution for our in-store only discounts. It took a few tries to get it right but we are so happy with the result!

HealthWay Nutrition Center

Nov 13, 2024  on Shopify

The app has functioned as intended, but it's really been the customer service and support that I appreciate. Anncode's willingness to offer custom solutions and employ them quickly and effectively solved a problem no other app could.

Two Brothers Halal Market

Nov 09, 2024  on Shopify

Very good service!

CHERRY LASH - LINCE - O ESQUADRÃO DO OLHAR

Oct 23, 2024  on Shopify

The support was really fast.

Needle Supply

Oct 22, 2024  on Shopify

Customer Service for this app is top notch! After a long search for the right app this app has solved our discount needs.

Vintage Slides

Oct 16, 2024  on Shopify

Thank you so much for making the needed adjustments! Excellent work.

Weinhaus Otto Paus

Oct 15, 2024  on Shopify

Discountly‑POS & Tier Discount is absolutely recommendable! Rahul immediately took care of my requests and helped me quickly. We've already had two video calls, where he efficiently and professionally implemented my requirements. The support is fast, friendly, and reliable. A great app with excellent service!

Luli Fama

Sep 18, 2024  on Shopify

Very good app and very good customer service. Rahul has helped me with custom changes for our store. I recommend it.

Transfer Hippo

Sep 05, 2024  on Shopify

very great service!!

FreshTrends

Aug 27, 2024  on Shopify

Outstanding product and installation support, answered in real time and helped me set everything up. Outstanding!!!!!

BAM Good Bricks/BAM Liquidation

Aug 19, 2024  on Shopify

Installed the app today and immediately started a chat with support. Rahul was amazing! Not only did that work with us to ensure all features we needed were available on the plan we selected, they implemented some custom features that enabled the app to accomplish the workarounds we needed for the POS sales channel! Support likes this makes migrating your POS or online store to Shopify so much easier! We had worked with multiple discount apps trying to find the right one to accomplish our goals and either the functionality wasnt there or the support was too slow or non existent. Discountly is the way to go for your custom discount integration needs!

Rise Shade Lab

Aug 12, 2024  on Shopify

Great support

Aquarium Co-Op

Aug 08, 2024  on Shopify

The other reviewers were right. Rahul has made customizations to the app. If you're looking for a point of sale solution for discounts this seems to be it. My employees click the one button on the POS Checkout, then it checks for discounts, then you click apply. Mine is customized to choose largest discount between collections and customer tags. So a VIP customer might get 5% off their entire purchase. But Collection A is save 10% when you buy 10 or more. If they buy 10 of an item in Collection a, they save 10%. Then all the other items they save 5% because of their VIP. Finally solves the problems of employees stacking discounts incorrectly. Before we'd have people getting the 10% for buying 10 or more of the item, and then getting the 5% discount on top of that from their account status. I am excited to take this app functionality even further now.

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