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Customer reviews: Discountly‑POS & Tier Discount

Reviews (87)

Overall rating
4.9

What Merchants Think

The "Discountly‑POS & Tier Discount" app has garnered a positive reception from merchants, who appreciate its ability to provide customizable discount solutions tailored to their needs. Many praise the app for filling a crucial gap in discount management, especially when standard apps fall short. The most recurrent theme in reviews is the exceptional customer service provided by the team, which adds significant value to the overall user experience.

Key Strengths

  • Customizable solutions that meet specific merchant needs.
  • Efficient and responsive customer service.
  • Ability to integrate easily with POS systems and websites.
  • Quick implementation of custom features.
  • Seamless setup and professional support during installation.

Common Concerns

  • Potential compatibility issues with specific store themes.
  • Instability in maintaining discount rules, particularly for complex setups.
  • Manual adjustments needed when adding new products or changing collections.
  • Occasionally slow resolution of issues or incomplete fixes.

Final Thoughts

Overall, "Discountly‑POS & Tier Discount" is well-regarded for its ability to provide customizable and efficient discount solutions, supported by a responsive customer service team. While it offers significant flexibility and functionality, some users have reported minor concerns regarding compatibility and stability. However, the app's tendency to address these issues in a timely manner makes it a recommended solution for businesses seeking tailored discount management capabilities.

LM Trade

Dec 16, 2024  on Shopify

Little Red Mitten

Nov 27, 2024  on Shopify

Too soon to really rate it. But the customer service I received while trying to set up the app was great! Was able to set up a POS only automatic discount.

Post Office by Shannon Passero

Apr 07, 2024  on Shopify

There was no indication that this wouldn't work with our theme, but the support team was very quick to respond and correct the compatibility issue so it was up and running ASAP.

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