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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,686)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

PostureBros

Apr 21, 2024  on Shopify

I spoke with Gildan and she was very helpful and answer to all of my questions quickly. Great experience

OUIOUISHOP

Apr 20, 2024  on Shopify

Merci merci pour le service. CJDropshipping est une bonne société. Merci à Suki Huang pour sa patience à me dépanner avec succès. Bravoi

River Bend Boutique

Apr 20, 2024  on Shopify

I'm a novice with CJ and Kribee Huang did an excellent job in walking me through an issue with my first drop shipping order. Thank you so much for your patience and understanding.

Web Cart Central

Apr 20, 2024  on Shopify

The customer support was really effective and helpful, talked to an agent named Glidian, she gave promt replies and was very helpful, thank you!

Tech Trove

Apr 20, 2024  on Shopify

Arlene. You are amazing at your services. Thanks

Kins Store

Apr 20, 2024  on Shopify

Karen Jiang Thank you for your great support. cj dropshipping provides various and treanding products...... Thank you cj dropshipping.....

Minha loja

Apr 20, 2024  on Shopify

Foi atendido pela Arlene, uma ótima atendente, compreende o que queremos dizer, e esclarece o máximo possível atendimento de qualidade.

Luxe Divine Collection

Apr 20, 2024  on Shopify

Suki Huang helped me tremendously through an issue I was having. I have never felt so comfortable in a time of need. Her expertise shows and she is very patient and knowledgeable.

Uniquenza

Apr 19, 2024  on Shopify

Billy Shi Best Supplier out there, always open to give discounts, and has best price for everything you need, customer support always on point.

Y2mg

Apr 19, 2024  on Shopify

"I greatly appreciate the excellent service I received from Suki Huang. She was very friendly and helpful, assisting me in finding what I needed quickly and efficiently. Highly recommended!"

life is precious

Apr 19, 2024  on Shopify

The App is fast and reliable,my manager is very assisting and patient she is very helpful thank you Sini for being there I will give it 5 star well deserved.

Come Moon

Apr 19, 2024  on Shopify

I want to do 5 -stars review to a fantastic CJ agent, Jolee Gong, very kind and professional at the same time, very fast to answer and to resolve every question.

getbestdealsnow

Apr 19, 2024  on Shopify

Thank Miya for your support. really appreciate your quick understanding and solving matters.

TheCuteOpia

Apr 19, 2024  on Shopify

Camilia Zhu is a super responsive, attentive and truly helpful person. Usually answers questions quickly.

Visoka

Apr 18, 2024  on Shopify

I like ken's services the way he answered my all questions which is too good, Thanks mate

Dreammaxpro

Apr 18, 2024  on Shopify

I am very satisfied with CJ's customer service. I used to work with another company and I always had to wait a long time before I got an answer. Especially Suki Huang, helped me with several questions and was able to answer immediately and everything was very clear.

Mindful Transformation

Apr 18, 2024  on Shopify

Exceptional Service from Zoey at CJ Dropshipping I recently had the pleasure of receiving assistance from Zoey at CJ Dropshipping, and I couldn't be more impressed. Zoey went above and beyond to ensure that all my queries were addressed promptly and comprehensively. Their efficiency and attention to detail were truly commendable, making my experience seamless and enjoyable. I deeply appreciate Zoey’s dedication to providing top-notch customer service and would highly recommend their assistance to anyone in need. Thank you, Zoey for your outstanding support!

Koalaful Creations

Apr 18, 2024  on Shopify

Top-notch.

Admin

Apr 18, 2024  on Shopify

I've been using CJdropshipping. I am happy with the service. I am truly satisfied with my agent Zoey.

INGRIID

Apr 18, 2024  on Shopify

Jim was very helpful and quick responses. And straight to the point ...quick to understand and explained everything to the simplest but understandable manner...that's Jim

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