CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,678)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

shopmondo.

Apr 27, 2024  on Shopify

Karen Jiang helps really great. I can recommend her...

Classic Leather Bag

Apr 27, 2024  on Shopify

Got wonderful help from Rebecca! Was able to sort out my order issue very quickly. I've only worked with CJ a few months now but the service continues to be excellent

Storbg

Apr 27, 2024  on Shopify

Free plan and very polite 24/7 support team

LuxGate

Apr 27, 2024  on Shopify

Best Dropshipping apps and all of their support members are nice Big thanks to Alan

Vita-pura

Apr 27, 2024  on Shopify

I would recommend CJ dropshipping and specially Bruce Iin for helping me out with products. Thank you very much

Brozzka

Apr 27, 2024  on Shopify

I have had the pleasure with using CJ dropshipping as a newbie and must say it has been a very pleasurable experience. Rebecca Lin from consultations helped me step by step to process my first order and was very patient and helpful. Definitely a wonderful platform to use with Shopify.

Samuzak

Apr 27, 2024  on Shopify

Exceptional customer service, really happy about the job they are doing. Very pleasant and professional people. Special thanks to Alan and Bring

Eiden's

Apr 26, 2024  on Shopify

The agent Leah was very kind and supportive, very patient with me as a beginner in this business.

By YoM

Apr 26, 2024  on Shopify

Love their customer service! I'm a new eCommerce store owner and Suki helped me to sort my problems. Thank you!

Shimmertrail

Apr 26, 2024  on Shopify

July Chan was really helpful. She answered my messages immediately via chat. She was polite, genuinely looked into my problem and helped me to solve it.

alonora

Apr 26, 2024  on Shopify

Bianca Rocks! I recently chatted with Bianca from customer support, and it was awesome! She was super quick and friendly, and she knew exactly how to help me. Bianca made the whole experience easy and stress-free. Lucky to have her on my side!

Serafinia

Apr 26, 2024  on Shopify

Très satisfait du service client, le personnel s’occupe bien des commandes en temps et en heure et très respectueux

Ottoman Dubai

Apr 26, 2024  on Shopify

Thanks Roxane! for help and great service!

BÓCÍ

Apr 26, 2024  on Shopify

Highly recommend CJ! Awesome Customer service and so many products. My agent CATHY are awesome always helping me in a professional way. Choose CJ!

Stampanimals

Apr 26, 2024  on Shopify

Sehr hilfsbereiter Support !!

Boutique CSHINE

Apr 25, 2024  on Shopify

I really appreciated jolee Gong rigorous response and very fast and efficient service I recommend this application.

Iris Essentials

Apr 25, 2024  on Shopify

Very good support

Wyldpack

Apr 25, 2024  on Shopify

Billy Shi helped me a lot, even changing details for me and he was very quickly! Thank you again!

Nurtella

Apr 25, 2024  on Shopify

App is right off the bat, easy to navigate but what highlights it more is how the costumer service responds quickly, Pauling is very helpful!

BAHDA Store

Apr 25, 2024  on Shopify

I have just started working with them, and I must say that they are very skilled in their work and prioritize the customer, resolving any issues they encounter and ensuring a suitable solution. Cheria, thank you for your wonderful assistance in resolving my problem.

Scroll to Top