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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,678)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

serenediversity

May 31, 2024  on Shopify

Angel, was pretty quick to find answers to all my queries. Absolutely, about the best support agent I have encountered so far.

ShipTrends

May 31, 2024  on Shopify

It is effortless to use and has no subscription fee. Customer service is also amazing and available at all times. Cristina helped me a lot and I would like to thank her.

Click Cart Connect

May 31, 2024  on Shopify

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GIFTOPIA

May 31, 2024  on Shopify

Thank you for your prompt, professional and courteous service every time Nancy and Alan

Owl & Crow

May 30, 2024  on Shopify

I had some questions regarding my store on Shopify and my connection with CJ drop shipping. I chatted with Billy Shi from CJ drop shipping and he was very friendly and helpful in resolving my issues and answering my questions.

ShopBrumea

May 30, 2024  on Shopify

My agent Suki Huang is the best

Beauté Harmonie

May 30, 2024  on Shopify

Canehappy

May 30, 2024  on Shopify

Sulee the best. always available and polite. I recommend Sulee to everyone

Falscend

May 29, 2024  on Shopify

I am a noob in the dropshipping space, but Isabella Xie with CJdropshipping has helped me tremendously along the way. I can 100% recommend Isabella Xie ! 5/5. Kind, helpful, nice, knowledgeable, fast replies.

Tone Tec

May 29, 2024  on Shopify

My personal agent Lahne has been wonderful. Good quotes, good worker. Always provides wonderful service.

Pure Project

May 29, 2024  on Shopify

I've been using CJdropshipping as my main supplier for over six months, and I couldn't be more satisfied with their service. They have consistently provided great service, ensuring smooth and hassle-free transactions. I especially want to highlight Cherry Xu, my agent, who has been incredibly helpful throughout this time. Cherry Xu's dedication and support have made a significant difference, and I highly recommend their service to anyone looking for a reliable dropshipping supplier

EnigmaParis

May 29, 2024  on Shopify

good customer support. Zoey really helped me in solving my query fast

jayjule

May 29, 2024  on Shopify

Very good support. Zoey helped me so fast and efficient. Really appreciate that work!

HonestHub

May 29, 2024  on Shopify

I was facing some difficulties and had some queries and talked to Mr. Connor from CJ Dropshipping ... It was very pleasant discussion and he clarified all my points... Very impressive customer support.

Liouna NY

May 29, 2024  on Shopify

Sourcing and fulfillment made easy. Thank you to Celia for helping me out

DailyCompress

May 29, 2024  on Shopify

Bianca is very helpful. Good experience, 100% recommended

Kingrose Adventure

May 29, 2024  on Shopify

Zoey best service! Thank you !

My Store

May 29, 2024  on Shopify

I'm just beginning my journey with CJdropshipping, but I must say, I'm thoroughly impressed with the robust tools and features they offer. It's incredibly straightforward to search for products. Although the 'search by image' feature needs a bit of fine-tuning as it sometimes returns limited or incorrect matches, searching by keywords compensates well by helping find exactly what you need. All in All, id 100% recommend CJ and Erica Zhang as an agent for anyone in need of one, shes great, works fast, and is able to get all of my problems solved!

Enfants Rêveurs

May 28, 2024  on Shopify

Sulee Li consistently goes above and beyond to answer my questions and provide exceptional assistance. Her dedication to customer service is truly outstanding, and she never fails to find solutions to even the most challenging problems. Thanks to her, I have been able to resolve numerous issues efficiently and effectively. Sulee's remarkable work ethic and commitment to helping her clients are truly commendable. I wholeheartedly recommend her services to anyone in need of reliable and expert support. She is a true professional, and her efforts have made a significant positive impact on my experience.

DIVAS

May 28, 2024  on Shopify

Very helpful and quick to respond

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