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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,678)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

AquaBreeze

Jun 04, 2024  on Shopify

I chose Chloe Zhang and I am incredibly happy and satisfied with her as my agent! She answers all my questions in a matter of seconds and explains everything step by step if anything is unclear. She also contacts the production department directly with any questions and communicates the information directly! Super agent.

ByElla

Jun 04, 2024  on Shopify

Thanks to bin han

MosquiSafe

Jun 04, 2024  on Shopify

I had the pleasure of working with Jolee to find the products I needed for my store, and I can't recommend her highly enough. Jolee is extremely professional and always finds a solution, no matter what the challenge. Her determination and dedication are remarkable. Whenever I have had a specific request, she has responded quickly and efficiently, often exceeding my expectations. Working with Jolee is a real asset for any company looking to optimize its product sourcing.

My Store

Jun 04, 2024  on Shopify

CJdropshipping has been a complete game changer. My agent Alexis Wong is a blessing! She is efficient, quick, and very understanding regarding any questions that I have. I was surprised to figure out that CJdropshipping assigns a personal agent. This is not something you would expect from a free platform but CJdropshipping goes above and beyond, so take advantage of it! Also, the seamless integration with my Shopify store will allow me to scale my dropshipping operations smoothly and quickly. Highly recommended for any merchant looking to streamline their dropshipping process. Thank you so much Alexis Wong! CJdropshipping offers all these amazing features, but your desire to help me succeed, will be the reason these amazing features will get used to their full potential!

lebensstilonline

Jun 04, 2024  on Shopify

Shinco Zhao is best manager I can imagine! I am starting dripshipping these days after monrhs of passionate waiting, as I was hacked... Now anytime I have a question, he is immediately there to answer and giving good solutions! I am very grateful to that full sercice- thank you!!!

Lush Magnet

Jun 03, 2024  on Shopify

Great online customer service. My customer representative was Chandy and she helped me well.

My Store

Jun 03, 2024  on Shopify

Ruth

TINA FLORES

Jun 03, 2024  on Shopify

Perfectos para hacer Dropshiping con shopify. La atención del SAC es 24/7. Resuelven rápido y a destacar la atención de la agente de ATC Cristina Chen. Thanks

Urban

Jun 03, 2024  on Shopify

Always helpful with the best help

Nordfot

Jun 03, 2024  on Shopify

CJdroppshipping is the best choice for a droppshipper. ,the agents are so professional,like Leons,Big Up Man

BARE Picks

Jun 03, 2024  on Shopify

You can chat for any questions even late at night. So helpful! Connie helped me to find the solution right away. It will take a while to get a good hold of all the features and services they have. I think that's why they have the chat service.

Innov'Accessoires

Jun 03, 2024  on Shopify

I am currently usine cjdropshipping and it is a really great app with really good services ! Thank you really much to Joean Gu for helping me in my path and providing me really good and fast services

UniqueThings

Jun 03, 2024  on Shopify

ken is doing a great job. Very friendly. Thank you

New For You

Jun 03, 2024  on Shopify

Whalen is a great fast dedicated agent who make it easier and smoothly!

thisask

Jun 03, 2024  on Shopify

So far so good! I am starting a brand based in the US and have been looking around for solutions for my product sourcing and fulfillment. As of me writing this review, CJdropshipping and especially the live agents have been extremely helpful in guiding me and sourcing products efficiently. Shout out to the agent I am currently working with, Joy Zhou, she has been very accessible and has a good understanding of English and communication skills.

from our baby to yours

Jun 03, 2024  on Shopify

I would of course recommend CJ. But the best thing about CJ Dropshipping is, by far, my customer support person, See. I had to use a few people due to the time difference but I quickly learned that it was well worth my time to wait and do all of my business with See. She was so patient with me, and was able to answer most of my questions and when she couldn’t she was very quick to find someone who could. I can’t believe my luck to be assigned to See!!!!

ELSANOVA

Jun 03, 2024  on Shopify

CJ Dropshipping is the best supplier ive worked with in my time doing dropshipping. My agent Tab Zhao is attentive, he is quick to help with sourcing products and he goes the extra mile to get you the best pricing possible. Highly highly recommend this company to fulfill your ecommerce needs.

TReen Store

Jun 02, 2024  on Shopify

I would like to thank Arlene for the great support, very helpful and courteous, thank you very much

Beachbabefashion

Jun 02, 2024  on Shopify

I recently encountered an issue with my CJ Dropshipping account, but thanks to Zoey's exceptional assistance, I'm back on track and couldn't be happier. Zoey swiftly resolved the issue, demonstrating professionalism and expertise throughout. Her friendly demeanor and dedication to customer satisfaction make her one of the best in customer service. If you ever need help with CJ Dropshipping, Zoey is the person to turn to. Thank you, Zoey, for your stellar support. I am so happy now thanks Zoey

BergnebelSchmuck

Jun 02, 2024  on Shopify

Zoey is a very nice Person

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