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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,502)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Fiora Luxora

Dec 11, 2025  on Shopify

a sea of things

Dec 11, 2025  on Shopify

Hello I worked with Billy on CJdropshipping and he was excellent. My problem is that I'm trying not avoid having my customers to pay overwhelming high cost of tariffs and shipping. Billy assisted by advising me of a solution to assist with my concerns. Excellent customer service. Thank you Billy.

City Girl Curvez Boutique LLC

Dec 10, 2025  on Shopify

Maidie tu is truly amazing, a great help, for all my needs and questions, i love cj dropshipping, as its fast and easy to connect with my store, every day i need help and maidie tu always helps and gets me through any issue i face. thank you so much!

Bella 2 Be

Dec 10, 2025  on Shopify

good and helpful..

Holiday Spirit Shop

Dec 10, 2025  on Shopify

So far everything is going smooth. Only had one question and Billy Shi from customer support walked me through the fix quickly and easily! Thank Billy!

Dorvelli

Dec 10, 2025  on Shopify

Thank you, Zeki! Your service has been outstanding. You’re one of the best agents I’ve ever worked with, always quick to respond, genuinely helpful, and consistently going the extra mile. I really appreciate your professionalism and the smooth, stress-free experience you provided. Highly recommended!

UNISETS

Dec 10, 2025  on Shopify

Amazing support from Hugo! Very fast, kind, and professional. Highly recommended!

ManifestNFlow

Dec 09, 2025  on Shopify

Yuci was the best and fastest support ever!

Travel Tether

Dec 09, 2025  on Shopify

I had an amazing experience with Zean - he's very responsive, super helpful and guides me to be able to solve any issues I run into within a matter of minutes! Highly recommend 10/10 - THANK YOU ZEAN!

ChoixGadget

Dec 09, 2025  on Shopify

Response rapide et efficace, bravo

The BelleVie London

Dec 09, 2025  on Shopify

Bonnie Helped me source the product I needed and she helped me with each and every step to source my product

黒子屋

Dec 08, 2025  on Shopify

I reached out to Connie Dora with questions about how to use the CJ app on Shopify and payment settings. They explained everything clearly and thoroughly, and I was able to resolve the issues quickly. Their response time was excellent, and they were incredibly reliable. Thank you so much for your help, Connie!

Cardio Sport MJ

Dec 08, 2025  on Shopify

J'ai eu des difficultés de compréhension avec une commande et Angel m'a répondu très rapidement et m'a offet un excellent service.

PeakxForm

Dec 08, 2025  on Shopify

Linda is the best!

MichanDirect

Dec 08, 2025  on Shopify

Belle has been absolutely incredible to work with! She responds quickly, understands exactly what I need, and always provides clear, helpful solutions. Her guidance has saved me so much time and made my experience with the platform smooth and stress-free. I really appreciate her professionalism, patience, and dedication. Five stars well deserved!

DEDO

Dec 08, 2025  on Shopify

Ángel Li has treated me very professionally and quickly every time I have made an inquiry; I am very grateful and satisfied with his service.

LUMI LONDON LTD

Dec 07, 2025  on Shopify

I just processed my very first order for my store through CJ Dropshipping, and I was a little nervous and excited at the same time. At first, I had some difficulty figuring out the process, so I reached out to customer service and spoke with Linda. She was absolutely brilliant! Linda provided clear, quick, and easy-to-follow instructions, and thanks to her guidance, I was able to complete the order successfully. It truly wouldn’t have been possible without her help. Five-star service — thank you so much, Linda, and thank you CJ Dropshipping!

Kitchen and Me

Dec 07, 2025  on Shopify

great, quick and helpfull - 5 star service!

Click on it shop

Dec 06, 2025  on Shopify

Thanks to Kyning Huang who was available to respond to the request.

EVERLO

Dec 06, 2025  on Shopify

The assistance of Connie Jin was on very high level.

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