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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,106)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

ELECTRONIC GADGETS

Oct 21, 2025  on Shopify

angel on the cjdropshipping is the best!

judineorganics.com

Oct 21, 2025  on Shopify

I needed assistance with getting the CJdropshipping products inventory to become available in my shopify store and Connie Jin (Customer Service) Agent guided me to the correct process via CJdropshipping and Shopify platform and now my products are available for sale. She was very patient and kind and she advised and handled my issues well especially when explaining what I should do. She made it all seem simple and easy to follow her instructions.

Crowned Heirs

Oct 21, 2025  on Shopify

Connie was invaluable with all my questions and helped me to understand how the CJ system works. Please open a warehouse in South Africa. This will be really great!

Biozora

Oct 20, 2025  on Shopify

Luria Xie was excellent in CS today!

THERMACUP

Oct 20, 2025  on Shopify

j'ai fais une grosse erreur et ils m'ont aidé en un claquement de doigt excellent

Elura

Oct 20, 2025  on Shopify

I needed help with changing a customer adress. She was very nice and helpful. My sales rep were Maidie tu&Connie

SylenShade

Oct 20, 2025  on Shopify

I really appreciate Maidie Tu’s help! She was extremely quick, professional, and clear in assisting me with updating my order email. Thanks to her support, everything was resolved smoothly without any confusion. I’m very grateful for her patience and guidance. Highly recommend her assistance! 5 stars!

Katt’s Mania Trendy Finds Hub

Oct 20, 2025  on Shopify

Truly an excellent application that helps and solves everything, excellent prices for importing and selling, and the shipping and automation process are truly excellent, and especially to "Cara Zeng," who has supported me tremendously through technical support. I highly recommend the application.

Navora

Oct 19, 2025  on Shopify

Thank you Box Chen for the excellent customer service!

STAGE OF JOY

Oct 19, 2025  on Shopify

CJDROPSHIPPING is a very good app & Glidan solve the issue so fast also the response time was very excellent. Thank you,

OhhMySHOP

Oct 18, 2025  on Shopify

CJDropshipping offers a reliable and diverse service for e-commerce entrepreneurs. My agent, Stan Lin, consistently demonstrates strong commitment to my requests and provides excellent support. Even when challenges arise, Stan is proactive in finding solutions and responds quickly. His dedication greatly enhances my overall experience with the platform. Thanks, Stan !

YANYANHotTok

Oct 18, 2025  on Shopify

I had a great experience with CJ support, especially Gildan. She was very kind, clear, and patient in helping me set up the shipping methods correctly. Thank you so much!

Noctesse

Oct 18, 2025  on Shopify

Love working with CJ, amazing agents which help you with everything you need - just have to ask. Vject Wang was an amazing help!

Tekotek Store

Oct 18, 2025  on Shopify

The product supplied from CJ are much cheaper than Aliexpress. CJ has been helping me with a discount a lot on delivery and all thanks to Stan Lin and Gildan Wu. Good service and fast response when I needed.

CLYRAA

Oct 17, 2025  on Shopify

I’ve been using CJ Dropshipping for a short time, and I’m already impressed. The platform is incredibly well-organized, and the user interface is intuitive and easy to navigate. Sourcing products is a breeze, making my workflow much smoother. Additionally, the customer support has been outstanding. I have a dedicated agent named Nancy Zhou, who’s been incredibly helpful and responsive to all of my inquiries. Overall, I’m really happy with my experience so far and would definitely recommend CJ Dropshipping to others.

Autenso

Oct 17, 2025  on Shopify

The agents are very helpful and compliant. The give me information i need and make deals in my name. Thank you to agents Connie, Heven and Bonnie

Pink Libra Chic Boutique

Oct 17, 2025  on Shopify

Leila, was swift in answering my emails and chats. She was very helpful, professional and attentive with her communication.

VELIOE™

Oct 17, 2025  on Shopify

perfect.

Autenso

Oct 16, 2025  on Shopify

The agents are very helpful and compliant. The give me information i need and make deals in my name. Thank you to agents Connie and Heven

PriorGaze

Oct 16, 2025  on Shopify

Ariana is truly one of the best agents I’ve worked with. She helped me find exactly what I needed with exceptional patience, professionalism, and attention to detail. Her calm demeanor, empathy, and quick decision-making made the entire process smooth and stress-free. Thank you so much, Ariana, for your outstanding support and dedication Team Priorgaze

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