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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,648)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

My Store

Jul 18, 2024  on Shopify

When i needed help i had the best Pauling that was super fast och professional. Very lucky that i got her, fixed my problem immediately.

SUNNY

Jul 18, 2024  on Shopify

Mi trovo molto bene su quell’applicazione, soprattutto perché ho una responsabile che è sempre disponibile ad aiutarmi e molto professionale, si chiama Isabella! Molto gentile e sempre disponibile

TheStickieSpeaker™

Jul 18, 2024  on Shopify

Been using Cj now for a while now and its works super well. Lahne Zhang is that guy. He is super helpful and very kind. No matter what your problem is he is always there to help you. I really recommend!

BLOON KISSES

Jul 18, 2024  on Shopify

Whalen is a good agent I recommend him

Say It With Ease

Jul 18, 2024  on Shopify

I had a lot of questions regarding shipping and product packaging and the agent, Garrison Wong, was so very patient and helpful.

Serentia

Jul 18, 2024  on Shopify

Dealing with agents like Billy have made my experience very pleasin with CJ, my previous agent was also amazing and went out of his way to give me the best prices and experience

Whisper's Store

Jul 17, 2024  on Shopify

Me and my company have been using CJ Dropshipping for almost 6 months now and we couldn't be more satisfy, especially with the support, i want to thank Harvey Zhang especially for being very fast at responding and useful.

ElariaNYC

Jul 17, 2024  on Shopify

A1 customer service. My agent Kaycee Chen handles does everything from helping me connect different products to my store to personally taking it upon herself to help me get the lowest price possible for my sourced products. Very satisfied with my experience on this app so far.

ToastyFam

Jul 17, 2024  on Shopify

Loker Wang and Zoey Zhengon were extremely helpful! they guided me step by step and made it extremely easy to fix my problem!

LIORA

Jul 17, 2024  on Shopify

Angel's service was incredibly fast and efficient. I was impressed by how quickly everything was handled. Highly recommend for prompt and excellent support!

inKase™

Jul 17, 2024  on Shopify

Great customer support with Bonnie, and great synchronization with products

Naughtira

Jul 17, 2024  on Shopify

Amazing support from Alan, top tier, had to change a lot of sizes and colors from some customers that made mistakes at the last minutes and him kindly helped me on those modifications. He also support me the paying process and sourcing some new trending items to add to my store. I totally recommend CJ and Alan!

My Store

Jul 17, 2024  on Shopify

I am still testing the application but the customer service is impeccable and fast. My agent Skylar Dai is super friendly and answers all my questions.

ReaCenter

Jul 17, 2024  on Shopify

I've got instans help of Tab Zhao when I needed it. I recommend this app and the service.

ONLY WOOMEN

Jul 17, 2024  on Shopify

@ bellica , conseillere trés professionelle et servialble , merci bcp pour ton aide

Sia & Jimini

Jul 17, 2024  on Shopify

My agent Bin Han is really super and I recommend her 100%. She is always very helpful handling my seller problems.

touchydesign

Jul 17, 2024  on Shopify

I just beginning my journey I don't know how to work but your customer support team continue guide me, Thanks whalen

Promo Digital

Jul 17, 2024  on Shopify

Aoki This guy really helped me with my problem

Boutique Beauté & Santé

Jul 17, 2024  on Shopify

Garrison Wong était très patient avec moi. travail de . J'apprécie beaucoup

RadianceRack

Jul 17, 2024  on Shopify

I have been using CJdropshipping for over 6 months now and they're by far the best when it comes to fulfillment. My agent Sabrina Liu helped me everytime whenever i had an issue. She even helps me to get better rate and discounts from supplier. I will highly recommend CJdropshipping if you need a reliable fulfillment services for your business.

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