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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,678)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Redeemedrags

Jun 07, 2024  on Shopify

My personal agent Suki Huang is simply amazing, he’s extremely friendly and very proficient. His response time is also extraordinary, I look forward to working with Mr Huang.

InspireCyclist

Jun 07, 2024  on Shopify

The customer service from CJ is fantastic, especally from Arlene, very fast and accurate responses.

US Style Inc.

Jun 07, 2024  on Shopify

great customer service Marian Chen

HueBoard™

Jun 07, 2024  on Shopify

I've been thoroughly impressed with CJ Dropshipping's service. Their customer support is top-notch, always ready to assist and answer queries. Their tracking system is a game-changer, allowing me to monitor shipments in real-time which is incredibly reassuring. CJ Dropshipping stands out for their consistent delivery times and competitive pricing, providing excellent value for the quality of service offered. The condition of items upon arrival was impeccable, showcasing their commitment to safe and careful handling. Overall, CJ Dropshipping has exceeded my expectations at every turn, combining outstanding customer care with reliable shipping and fair pricing. I highly recommend them as a trusted logistics partner.

NoorShades

Jun 07, 2024  on Shopify

Outstanding Cooperation with Stacey We've been using the Supplier App for months and are thrilled with our experience, largely thanks to Stacey, our fantastic agent. Stacey's deep knowledge of the app, coupled with her proactive and responsive support, has made our operations seamless. Her dedication and professionalism stand out, ensuring our questions are answered promptly and our issues resolved swiftly. Stacey's commitment to our success has built a strong, reliable working relationship. We couldn't be happier with the cooperation and highly recommend the Supplier App, especially with Stacey as your agent. She's truly exceptional!

Esclora

Jun 07, 2024  on Shopify

Cj is a good supplier for dropshipping with excellent support. Today I had some problems with an order and Connie Jin helped me resolve issues in a timely manner.

MamaHeart

Jun 07, 2024  on Shopify

Thank You Very Much Bin Han For Your Support And Fast service.

VALUE VAULT

Jun 07, 2024  on Shopify

this is an amazing platform with very good and fast responsive customer care service.. The Customer care service agent Angel is very good and very polite .. giving 5 star because of her ..

iBOB-Shop

Jun 06, 2024  on Shopify

I Just asked some questions to Irena Huang and really she was very helpful and fast reply I can’t believe that there is someone knows what she do like her thank you so much Irena and definitely i will contact you again if i have more questions

Savora

Jun 06, 2024  on Shopify

Definitely some of the best customer service. Very quick, personable, etc. Thank you Leah!

Hear Kinetix

Jun 06, 2024  on Shopify

Linda was really helpful and quick on answering all my messages so I really recommend CJ for drop shipping!

PitchCS

Jun 06, 2024  on Shopify

Bellica the best you’ll ever have as a service provider

JINGJING CENTRE

Jun 06, 2024  on Shopify

AliExpress customer service provided me with exceptional assistance, demonstrating professionalism and efficiency throughout. I highly recommend their dedicated team for any inquiries or issues you may encounter." thanks Rebecca Lin for your great job .

Radiant Rayon

Jun 05, 2024  on Shopify

Le service que j'ai reçu de Linda Feng est excellent. Je recommande, service et suivi rapide.

Easy Store

Jun 05, 2024  on Shopify

Zoey

keydilly

Jun 05, 2024  on Shopify

"I had an outstanding experience with CJ Dropshipping, thanks to JoyZhou. Their professionalism and dedication to excellent service made my experience seamless and enjoyable. Highly recommend their services!"

Neuro Flex

Jun 05, 2024  on Shopify

Awesome.... Loved the Customer Service!!!!!

fitcheck

Jun 05, 2024  on Shopify

My agent Bruce Lin is great. He try to help me every time and it's soo fast! Thank you.

keneva beauty

Jun 05, 2024  on Shopify

Really good service, fast shipping and the support is very helpful, definitely recommend

Kidom

Jun 05, 2024  on Shopify

Ich arbeite schon etwas länger mit Roxane zusammen auf CJ Dropshipping. Ich bin sehr zufrieden mit Ihrer Arbeit und Ihrem Hilfsbereitem Auftreten. Ich kann Roxane auf jeden fall weiterempfehlen.

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