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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,678)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

jevalier

Jun 13, 2024  on Shopify

Nice support by Harvey. Also very fast on the answer

Vluqt

Jun 13, 2024  on Shopify

I started using CJ Dropshipping and i have my agent Shinco Zhao that is super helpfull he responds really quick and always gives me the right answer iam really glad to have him on my team.

quite dreamz

Jun 13, 2024  on Shopify

I am very happy with the support, they respond very quickly and help you when you have a challenge You can find almost every product and it is also very clearly organized. I can definitely recommend it to any dropshipper, Miya Huang thanks for your quick support.

Central Oasis

Jun 12, 2024  on Shopify

I stick with CJ Dropshipping because of my agent Bin Han. Bin helps me connect products in my store to CJ so my orders are shipped out correctly and fast. He also attends to all my sourcing requests and finds me the best supplier with cheapest price.

Reneweva

Jun 12, 2024  on Shopify

My experience with CJ has been great since starting my e-comm journey. Sveta has been awesome and always finds a way to help satisfy the shifting needs of my business. Highly recommend !

ReviveBelt

Jun 12, 2024  on Shopify

Needed help with product pictures and Angel got them for me within a few seconds, very helpfull!

BrillasTU

Jun 12, 2024  on Shopify

So far my experience with CJ is great, customer service is one of the best in the industry. Today I had Sveta helping me. She answered all my questions quickly and accurately. I recommend CJ Dropshipping to any serious entrepreneur or company. Thank you, CJ and Sveta.

AutoPaws

Jun 12, 2024  on Shopify

Harvey has been great to work with. He has continuously been working to lower my processing time and overall costs. Thanks Harvey!

Foreverjar™

Jun 12, 2024  on Shopify

CJ introduced me to a freelancer named Amy Yuang, and she's been an absolute gem. Her exceptional work has made a significant positive impact on my business. Amy is truly 100% beneficial for my company.

Sentinel Cameras

Jun 12, 2024  on Shopify

Ashely Wu was incredibly helpful to me. I have problems finding cheaper suppliers as it is important to my business’ profit margins. They have helped me significantly and diligently in finding products and shipping for the best price. Overall, CJ is vital for my business.

Trelix

Jun 12, 2024  on Shopify

Cj is so good fast shipping,service! Aoki is the best agent!

blessshopy

Jun 12, 2024  on Shopify

All conversation is good and good help. thanks for fast delivery.

Skyline

Jun 12, 2024  on Shopify

With KakaClo's US warehouse, I can guarantee fast and reliable shipping to my American customers. This level of service has earned me loyal patrons and boosted my reputation.

GlowScalp

Jun 12, 2024  on Shopify

I must say the customer service I have received from Sulee li has been excellent. My request are always handled quick and efficient. She is very professional and takes care of business. Definitely a great asset to cjdropshipping I have never been disappointed with her service. Thank you Sulee

DripDemon

Jun 12, 2024  on Shopify

really helpful i recived my first order and didnt know what to do ken made it so easy to understand in minutes and now my order is on its way to my first customer

Lumineous®

Jun 11, 2024  on Shopify

I must say the customer service I have received from Doki Huang has been excellent. My request are always handled quick and efficient. She is very professional and takes care of business. Definitely a great asset to cjdropshipping I have never been disappointed with her service. Thank you Doki !

Qelara

Jun 11, 2024  on Shopify

I've been using CJdropshipping for a while now, and Mandy has been amazing. She's super responsive, always on top of things, and really knows her stuff. She makes everything easy and stress-free, which lets me focus on my business. Highly recommend her and CJdropshipping!

Pour mon Gosse

Jun 11, 2024  on Shopify

ViVi's import mart

Jun 11, 2024  on Shopify

I received support from Erica, who was very kind and was able to quickly resolve the issue. thank you very much.

Casa Ideas

Jun 11, 2024  on Shopify

Beginners-friendly, immediate response, easy-to-follow help, variety of articles to resell abroad at a really cheap price.

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