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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,000)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Chiccharm

Sep 01, 2024  on Shopify

I am very lucky to have stumbled upon See. She is very efficient, quick, supportive and answered all of my requests. I do recomment CJ Dropshipping as your platform if you are intending to start an E-commerce business.

Aladdins Store

Sep 01, 2024  on Shopify

I am very happy with this platform and would like to express my gratitude to Agent Abdel for his kind and helpful assistance.

אורטוגוף

Sep 01, 2024  on Shopify

Dear Nancy, Thank you so much for your help! I’d be happy to leave a 5-star review. You’ve been absolutely amazing, and I really appreciate your support. I'll make sure to mention your name in the comments as well. Once I’ve posted the review, I’ll send you a screenshot. Thanks again for everything!

Mud Pawz Pet Supplies

Sep 01, 2024  on Shopify

Love my rep Alen he always goes above and beyond Great experience every time

LoveforLife Shop

Sep 01, 2024  on Shopify

Livi Peng i the best you can ask for. Always there, always fast and master service minded. You can not get better and more professional help. I recommend this on top.

quirkify

Aug 31, 2024  on Shopify

I received exceptional service from agent Kaycee Chen who put into making my experience a positive one. I will definitely continue to be a loyal customer.

ÀNIVAL

Aug 31, 2024  on Shopify

Rebecca Lin did great helping with my unclarities about my orders

revfresh

Aug 31, 2024  on Shopify

Bin Han always helps and solves the problems! Thank you!

Eclipse Emporium

Aug 30, 2024  on Shopify

Great service! Ken was incredibly helpful and resolved my issue quickly. Highly recommend this service. 5 stars!

My Store

Aug 30, 2024  on Shopify

CJ is a great free app with a very friendly patient team support! They will solved any issues you may have. Angel was a very friendly support agent and very patient. I would recommend all of you to use CJ! Again great support and if anyone gets Angel when chatting with the support, you are lucky!!:)

ClickSmartSells

Aug 30, 2024  on Shopify

I have been using cj drosshiping and I am very pleased with the care and advice, especially with the help Pauling has given me

GourdLife

Aug 29, 2024  on Shopify

Jolie helped a lot got me though my problems

Lala

Aug 29, 2024  on Shopify

The best dropshipping service, extremely convenient, with tons of features and a great support team! Special thanks to Aron Lee for his professionalism and responsiveness. He helped me a lot in solving my issue and now my experience with CJ has become even more convenient

PointsPet

Aug 29, 2024  on Shopify

I am extremely satisfied with the customer service I received from Camilia Zhu. She went above and beyond to help me solve my problem quickly and efficiently.

MIRRAWELL

Aug 29, 2024  on Shopify

Fast answer times very nice

PepperOlive

Aug 29, 2024  on Shopify

The service is great. A client asked us to change an address for an order already submitted to CJ. Gildan quickly did the change.

Trendzbro

Aug 29, 2024  on Shopify

I had an amazing experience working with Willa from CJdropshipping! She was incredibly helpful, knowledgeable, and always responsive. Willa made the dropshipping process so smooth and stress-free. From sourcing the right products to ensuring timely delivery, everything was handled with great care. I highly recommend CJdropshipping to anyone looking to start or expand their e-commerce business. Thank you, Willa, for your exceptional service!

SolarLED™

Aug 28, 2024  on Shopify

CJ Dropshipping has been an absolute game-changer for my business! The platform itself is incredibly user-friendly, and the product selection is vast, allowing me to find exactly what my customers are looking for. However, what truly sets CJ apart is their exceptional customer service. My agent, April, has been nothing short of amazing. She's always there to answer my questions, resolve any issues, and provide valuable insights. With April's support and CJ's robust platform, I've been able to streamline my operations, increase my sales, and focus on what I do best - growing my business. I wholeheartedly recommend CJ Dropshipping to anyone looking to take their e-commerce venture to the next level.

L'Arroseur arrosé

Aug 28, 2024  on Shopify

Very cool app. Thank you to the private agent Dolly who helped me so much

Senza-Stockholm

Aug 28, 2024  on Shopify

Very satisfied with the service. Krise helps me well and is always available quickly. He also helps with finding solutions. Definitely highly recommended! thanks.

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