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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,642)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

ARWEN FASHION

Aug 18, 2024  on Shopify

My experience with CJ has been very good. Last time I had a conversation with an agent named Cheria, and she helped me very efficiently.

LuxeCraft

Aug 18, 2024  on Shopify

Zhang best agent i know - responses very fast and explains everything very well

Cửa hàng của tôi

Aug 18, 2024  on Shopify

good support

PAOLHA

Aug 18, 2024  on Shopify

We have been using CJ Dropshipping for a while now, and must say, their service has been exceptional. The platform is user-friendly, making it incredibly convenient for my business needs. What sets CJ Dropshipping apart is their outstanding customer support. , Kaycee Chen has been a lifesaver! Her dedication and prompt responses have made all the difference. Whenever I've encountered an issue or had a question, Sveta has been there with a solution, always going above and beyond to ensure everything runs smoothly. Her professionalism and willingness to help have been much appreciated. Thanks.

ComfyHome

Aug 18, 2024  on Shopify

Enid Dong you're THE BEST!! You're an exceptional business manager and agent, consistently delivering outstanding results with professionalism and dedication. Thanks a lot for your dedication and hard work!!

trends-for-you

Aug 18, 2024  on Shopify

Thank you very much Zoey for your quick processing and help.

GENTLEMENSHAND

Aug 18, 2024  on Shopify

Lahne is a very nice and helpful employee, she is very helpful and works customer-oriented if you have any questions. I hope that she can help me in the future. Great respect!

Optimistopia

Aug 17, 2024  on Shopify

I needed late night information in my country and was in problem, thanks to Box Chen for helping me out as he's doing a really great job to look after someone who needs inquiries or help. I appreciate the work!

Delphia

Aug 17, 2024  on Shopify

Great service. I was attended by Bonnie, so kind and patient, she was really helpful.

MyPetCare

Aug 17, 2024  on Shopify

Bonnie Gu was very helpful and helped me solve the problems I was having in just a few minutes, really great

TarquinGroup

Aug 17, 2024  on Shopify

all good - my query was rapidly and efficiently solved

Nobles Store

Aug 16, 2024  on Shopify

Today I had the pleasure of being helped by "Zoey" for my questions on having the quantity to match on my Shopify store and without missing a beat. Zoey explained to me the steps needed to make sure my problem was solved.

Ventex

Aug 16, 2024  on Shopify

Cj dropshipping is amazing, Sveta helped me out alot, thanks to her.

Trainers To Tycoons

Aug 16, 2024  on Shopify

Jolie helped me so much over WhatsApp with problems I was having connecting new products to my store including screenshots and what I needed to do to fix the issues. Thank you so much for your help! I truly appreciate it. I highly recommend CJdropshipping with your store!

My Store

Aug 16, 2024  on Shopify

Amazing customer service from Mrs Kribee! She was able to solve this huge problem that hindered me from moving forward in my business! Super awesome support staff! I can’t thank you enough xoxo

PAWSOME

Aug 16, 2024  on Shopify

The support with Angel was fast and very helpful. Anytime again!

MorDecor

Aug 16, 2024  on Shopify

Kribee Huang is my personal agent he has been very helpful and polite throughout our issues, He responds within 5 minutes Highly recommended!!

Elbitus

Aug 16, 2024  on Shopify

Raymond He is a great man, he responds quickly and takes good care of my questions. CJ Dropshipping is a good platform to trade. It's fun to negotiate prices and work together with the team. Thank you.

StyleMio

Aug 16, 2024  on Shopify

EnidDong you're THE BEST!!You're an exceptional business manager and agent, consistently delivering outstanding results with professionalism and dedication.Thanks a lot for your dedication and hard work!!

IRX™

Aug 16, 2024  on Shopify

April Wang has been super useful with me, I would work with her every time, best person I met on cj, would recommend her 10/10!

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