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Customer reviews: CJdropshipping: Much Faster

Develop by Shopify

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,502)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Chic&Shines

Dec 19, 2025  on Shopify

Bonjour j'ai un bon retour de la part de mon agent GILDAN, elle est réactive et disponible j'apprécie son sérieux et son professionnalisme de conseil. Très bon service.

MK Aquarium Store

Dec 18, 2025  on Shopify

Stifen is CJ Drop Shipping agent! He has been phenomenal so far and has always helped us. Great people to work with!

Productive Turtles

Dec 18, 2025  on Shopify

My agent Paradise Zhong has been nothing but helpful. Excellent communication and great fulfillment!

VashiaOfficial

Dec 18, 2025  on Shopify

Angel from CJDropshipping was amazing to work with. She took the time to help me with my issue, and made sure I had the information I need to complete my order. Thank you Angel.

JEWZEL

Dec 18, 2025  on Shopify

Thank you Bonnie

Zooverket

Dec 18, 2025  on Shopify

Reliable platform with great agent support CJdropshipping has been a solid partner for my store. The platform offers a wide product selection, competitive pricing, and smooth order fulfillment. What really stands out is the agent support — my agent is responsive, helpful, and always willing to assist with sourcing, pricing, and order issues. Communication is clear and professional, which makes scaling and testing new products much easier. I recommend CJdropshipping to anyone serious about dropshipping and long-term cooperation.

Pup Provisions

Dec 17, 2025  on Shopify

Angel did a great job of helping me out with my questions pointing me in the right direction!

Flashboutik

Dec 17, 2025  on Shopify

Alley un agent au top, toujours la pour nous aider. C'est un plaisir de travailler avec.

PAWVENA

Dec 16, 2025  on Shopify

I was experiencing difficulties with my first order and the cjdropshipping app due email configuration and I have received tremendous help and support from Boran Chen the 2 days we worked on that. He was very patient friendly and kind and gave clear instructions and was positive in attempting to fix this issue. Definitely great customer service and highly recommend him for his great customer support. Thank you!

Oak and aura

Dec 16, 2025  on Shopify

CJ support is actually very good, Bonnie Gu is AMAZING. she really tries to help A lot. she is definitely one of the best people io talked to in Cj and i have been using Cj j for two years

House of Jaena

Dec 16, 2025  on Shopify

Working with Zean at CJdropshipping has been a great experience. He was always quick to respond, professional, and genuinely helpful every step of the way. All of my questions were answered clearly, and he made sure everything went smoothly with my orders. I’m very thankful for his support and would highly recommend him. Thanks so much, Zean!

Arliva.se

Dec 16, 2025  on Shopify

CJ has good customer support and very fast response time when collaboration with them. Thanks to Zeki I always know what to do to keep all processes very efficient!

Sweet Dreams Star

Dec 15, 2025  on Shopify

(Luria Xie) was very helpful,very calm when explaining things to me,thank you for your support

My Store

Dec 15, 2025  on Shopify

CJ Dropshipping provides 24/7 support through both AI and live agents, which is extremely helpful when working independently. Unlike many other dropshipping platforms, they work very closely with their customers, and I have received support from CJ Dropshipping agents on multiple occasions. Just this morning, my order was still in a pending status, so I reached out to Ruth. Thanks to her prompt action, the issue was handled quickly and efficiently. If CJ Dropshipping continues to prioritize customer satisfaction the way they do now, I truly believe they will grow into an even more successful company.

zoojoyshop

Dec 15, 2025  on Shopify

Great experience with CJdropshipping! I’m very satisfied working with Yuci. She is always responsive, helpful, and professional. Communication is smooth, questions are answered quickly, and support is always reliable. I can definitely recommend working with Yuci and the CJdropshipping team.

Nordity

Dec 15, 2025  on Shopify

Very satisfied with CJ Dropshipping. The platform works well, but the real value is the personal agent support. Eileen helped me optimize shipping costs and process multiple orders quickly as my store scaled. Fast replies, helpful solutions, and a professional attitude. Highly recommended!

The Source Boss

Dec 14, 2025  on Shopify

Alan at CJ was a life saver today! Informative and patient. I appreciate having Alan to assist me with my questions on order processing and fullment. Thanks Alan.

Sol & Selene

Dec 13, 2025  on Shopify

Had a great and smooth experience with Arina Dong, she guided me and answered my questions very fast.

Nordic Vinterstil

Dec 12, 2025  on Shopify

Connie is incredible to work with, she has always been of great help to me. replys promptly and solves all my issues as fast as lightning. her guidiance has made cj drop shipping a joy for me. thank you

Bac à Glaçon

Dec 11, 2025  on Shopify

I have been working with my agent Doki and CJ for years now, and I have no complaints. I have a high level of trust in my agent, she always works hard to find me the best prices and suppliers. 10 stars for her !

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