Overall, it’s a great system, but it does have some shortcomings. They are constantly working on improvements, though. The product range for local house is somewhat limited, meaning there aren’t a lot of options. So, if you want to build a website with a large product catalog, it could be a bit challenging. That said, they are improving themselves, and their customer service is excellent—you get quick responses and your issues are resolved efficiently, which is a big plus. I’m satisfied with using it and I hope it gets even better in the future. Thank you as well for representing the Gildan name to the agent.

Eileen Qian and Billy Shi were both very friendly and helpful. They took the time to understand my issue and provided me with clear solutions. I truly appreciated their professional and kind advice. Highly recommended!

Amazing Support from Connie! Shoutout to Connie from CJ Dropshipping support! She helped me quickly resolve a problem I was having. She was very kind, patient, and knowledgeable. This app is a must-have for any dropshipper, especially with support staff like her!

Billy Shi was very friendly and helpful. He took the time to understand my issue and provided a clear solution. I really appreciated his professional and kind advice. Highly recommended.

I’ve been working with Enid Dong through CJdropshipping and the experience has been excellent. She’s always quick to respond, very professional, and goes the extra mile to make sure everything runs smoothly. My orders are handled efficiently, and communication is super clear. It really makes dropshipping so much easier when you have reliable support like this. Highly recommend!

Angel Li was very helpful in assisting me how to navigate the custom packaging. I really love the agents on this app!

Excellent Support from Angel Li! I reached out to CJdropshipping with questions about packaging, and Angel Li was amazing! They responded quickly, gave me clear and detailed answers, and even offered helpful suggestions to make my packaging look more professional. Their communication was friendly and professional, and they made the process so easy. Angel went above and beyond to make sure I understood all my options. I’m very happy with the service I received and highly recommend Angel Li for anyone who needs support with CJdropshipping.

Ken Yang was very helpful and answered all my question quickly. Thank you for the support

I had an excellent experience with CJdropshipping support, thanks to Hugo Tse. He was very professional, patient, and guided me step by step through the payment setup process. Hugo made everything clear and easy to understand, and he solved my issue quickly. It was a pleasure to communicate with him, and I truly appreciate his dedication and support. Great job, Hugo!

Athena is a very valuable person to me. She helped me a lot. She did exactly what I asked and made me happy. Thank you very much Athena.

I want to give exceptional praise to Sam Huang from the CJ Dropshipping help desk team for providing outstanding customer service. Whenever I had questions about tracking information, shipping data, or encountered issues with suddenly disappeared inventory, Sam consistently provided accurate and prompt responses that kept my business running smoothly. Sam's professionalism and efficiency in handling various inquiries made all the difference in resolving problems immediately. Sam's quick problem-solving skills and attention to detail have been instrumental in maintaining the seamless operation of my dropshipping business. I truly appreciate his dedication and the excellent support he provides through the help desk. Thanks to Sam's reliable assistance, I can focus on growing my business knowing that any issues will be resolved swiftly and professionally.

I have a few issues on stocks but my consulting agent Bean Li is very helpful to check and solve the problem for me.

GOOD AND QUICK CUSTOMER SERVICE

Très bonne expérience sur Cjdropshipping avec le service clientèle...j'ai eu la chance d'être aidé par Angel Li. En fait, je leur ai demandé de me chercher une commande et j'étais un peu frustré parce qu'il me semblais qu'ils ne comprenaient pas ce que je leur demandais et j'ai même cru qu'ils avaient fait une erreur d'adresse de livraison, mais l'erreur venait de moi !! Ce que j'ai vraiment apprécié c'est que, Angel Li est restée très polie et très patiente pendant tout le processus et elle a rapidement trouvé la solution !! Quel excellent service Angel Li ! Félicitation pour ton professionnalisme et j'espère ton aide pour mon prochain problème

My assistant Angel Li was very helpful and made no mistakes. I am a beginner at drop shipping and people like her make it a little easier along the way.

My Agent Paradise Zhong was excellent, very responsive and solved my problem quickly. I really appreciate the fast support and clear communication. Highly recommended!

I had some questions and Bonnie answered all of them with detailed responses via Whatsapp. Very good service on her part. I have been working with CJ for 4 years now and I am satisfied honestly.

Excellent support! My agent Charlotte was quick to respond, very professional, and made the whole process smooth and stress-free. She went above and beyond to help me with my order, and I truly appreciate her effort. Highly recommended

CJ's platform is great, but the five-star service truly comes from my agent, Mango. She is the best! Always incredibly fast to respond and proactive in getting things done. Every problem is solved completely, and my orders are always processed without a hitch. Her reliable and on-time service is something I can truly count on. Thank you!

O suporte é realmente rápido e bem explicativo. A Angel e os outros suportes estão de parabéns.