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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,000)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

TickTock Treasures

Sep 10, 2024  on Shopify

Thank you Jolie for helping with my log in issues. I really appreciate your patience. The customer help desk is very efficient and quick to navigate.

Glamora Beauty

Sep 10, 2024  on Shopify

Suki, Bonnie and Alan were all great to work with in CJ Support. Thank you all for your help

Crabby Cribs

Sep 10, 2024  on Shopify

Excellent customer support. Thank you Ken for the fast replies.

Mary D. Weiner

Sep 10, 2024  on Shopify

Nessila

Sep 10, 2024  on Shopify

I've had an amazing experience with CJ Dropshipping, especially thanks to my agent, Connie. She was incredibly helpful and responsive. Connie provided clear and detailed explanations, which made the entire process smooth and easy to understand. The speed and quality of her support were outstanding. I highly recommend working with her and CJ Dropshipping for anyone looking for reliable and efficient service!

KissenKiste

Sep 10, 2024  on Shopify

My agent "Steph Zhu" is verry good, help me for any question. CJ support you 24/7 i am happy work with you!

FusionWave

Sep 10, 2024  on Shopify

Lahne such a good guy, my man!

produsereduse.romania

Sep 10, 2024  on Shopify

They are the best! Shinco Zhao did his best to help me!

Yourgadgetstore.nl

Sep 10, 2024  on Shopify

I am so happy with the help I receive from my agent Bring. He is easily accessible, always thinks along with me and nothing is too much to ask. Bring is an agent who really listens to you and thinks in terms of solutions, this is necessary in the ecom world and Bring fits in very well with this. I have never worked so well with an agent before. Thanks to Bring, my business runs smoothly and every obstacle is meticulously tackled and resolved. I recommend CJ and especially Bring if you want good support.

LighterLoungeCo™

Sep 10, 2024  on Shopify

Rebecca was a pleasure to work with and easily able to get any job done!

Paranyx

Sep 10, 2024  on Shopify

I loved working with my rep Jordan Gu. She was fantastic and attentive. I would highly recommend!

My Store

Sep 10, 2024  on Shopify

I just began using CJDropshipping and with that came many questions. Thank you very much Agnes, Pauling, and Arina (Customer Service Team) for helping answer all of my in depth questions! I see a great future with CJDropshipping. Highly recommended!

Papaw

Sep 09, 2024  on Shopify

I've been using CJ for a while now, and the customer service is very responsive. I've often spoken to Bellica Lin in particular.

shopaddaa

Sep 09, 2024  on Shopify

Perfect

travelhugs

Sep 09, 2024  on Shopify

I am very happy with my agent (Joean). He helps very quickly and there are no problems. I can only recommend him. The processing is very fast and I get direct help with any questions.

Athena Fashion

Sep 09, 2024  on Shopify

CJ is the best drop shipping platform that I ever used. It's every easy. and also My agent Ashley Wu is helping me a lot with by business. Quick replies, solving issues , Helps to find trending products and more. everything is going well with her help.

Vissary

Sep 09, 2024  on Shopify

I would like to highlight the excellent quality of the support provided by CJ, especially from my agent, Chandy chen. The team demonstrated a courteous and professional approach, always ready to listen and resolve issues with speed and efficiency. I am extremely satisfied with the service and recommend CJ to anyone seeking high-quality support.

HexiLight

Sep 09, 2024  on Shopify

The products and customer service is unmatched, they have been so nice. They respond to my support and needs within minutes. Big shout out to all the employees. Highly recommend CJ for you dropshipping store too.

Elevated Essentials Hub

Sep 09, 2024  on Shopify

Zoey! She was such a great help and walked me through an issue to help me get me sale that was abandoned!

AMQURA

Sep 09, 2024  on Shopify

A great support of Anisa. She is fast en verry friendly!

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