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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,678)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

GLADPETS

Jul 08, 2024  on Shopify

Its the greatest supplier of all i tested!! You can haveur own manager which is very helpful they responding fast and very good and kind. Rebecca is currently my personal manager and shes very helpful and very kind too!

Fröhlich & Co.

Jul 08, 2024  on Shopify

Very good agents and easy, intuitive interface. Yori Lin always got my back with ANY type of questions. Really cool.

WellnessGadgetsHub

Jul 07, 2024  on Shopify

My questions about fulfillment was swiftly solved by Aurora. She guided me exactly what I needed to do and provided me with links to the explanation. Fulfillment has never been better with CJDropshipping.

Thrive and Shine Mommy

Jul 07, 2024  on Shopify

Thank you sir Ken for the helpful assistance. Till next time

Lamodé

Jul 07, 2024  on Shopify

Billy Shi was a very nice and great support! He help me very quickly and patiently to fix my issue!!

My Store

Jul 07, 2024  on Shopify

I highly recommend CJ to those who are new to the dropshipping sector, the agents are very friendly and responsive and they will answer all your questions. thank you Suki Huang for your help

SELARA

Jul 07, 2024  on Shopify

Nancy has been extremely helpful with the fulfilment process. I have tried many different suppliers but she has the best service and quotes. Nancy always answers my questions and checks with me to make sure I am happy with the fulfilment process. I highly recommend Nancy and CjDropshipping.

Aurielle

Jul 07, 2024  on Shopify

Cjdropshipping and Alexis Wong are the best! The best supplier overall and Alexis Wong is the best agent I could look for, always there for anything im looking for or when need help! I'm recommending them to everyone!

Solarix

Jul 07, 2024  on Shopify

Thanks to Isla wu she is the best agent in CJ

Brillo Nova

Jul 07, 2024  on Shopify

Très bon service, mes sincères remerciements à FANNY qui a été d'une grande aide pour moi attentive et disponible, elle m'a appris des choses que j'ignorais étant nouvelle dans le domaine. encore merci FANNY tout en espérant être en contact avec toi pour une seconde fois.

MirelleDeluxe

Jul 07, 2024  on Shopify

A big thank you to the CJ Dropshipping support team, especially Vita Liu, for providing the best and fastest support and consulting to fix the problem. Your help was greatly appreciated. Thank you, Vita Liu!

Modista

Jul 06, 2024  on Shopify

Toujours réactif et au top ! merci beaucoup votre aide est très précieuse, je compte sur vous. Merci infiniment.

Setara

Jul 06, 2024  on Shopify

Great app. Suki Huang has been very helpful setting up.

Ri link

Jul 06, 2024  on Shopify

I'm new seller i haven't learn anything just started but when i start receiving orders i realised didn't know lots of things went cj chat help GILDAN WU i really appreciate she is giving me full support on every issue i have really great team their by cj dropshipping.

GloGirl

Jul 06, 2024  on Shopify

Very fast response! And very helpful in trying to help me source a product. Thanks to Tab Zhao.

Learz

Jul 05, 2024  on Shopify

Zoey Zheng were super helpful.

El secreto de la Belleza

Jul 05, 2024  on Shopify

Me ha ayudado mucho a enlazar el pedido y entender donde hay que abonarlo para que lo envien directamente al cliente. Muchas gracias por la rapidez y amabilidad

The Fragrant Ride

Jul 05, 2024  on Shopify

Have only recently started using the app, however, have been incredible impressed so far. Speed sourcing requests, competitive prices, and excellent customer service - Connie has been incredible helpful, allowing me to quickly get to grip with the capabilities of my supplier.

Zest

Jul 05, 2024  on Shopify

Very professional and very fast service Especially Ms:Roxana very helpful.

Your Tentation

Jul 05, 2024  on Shopify

Great service, the answer your ask soon. A pleasure

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