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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,642)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Petit Rêveur

Sep 03, 2024  on Shopify

Je tiens à exprimer ma grande satisfaction quant à mes expériences avec CJdropshipping. La boutique offre un service de qualité, avec des produits variés et une logistique efficace, mais ce qui fait véritablement la différence, c'est leur support client. Je souhaite tout particulièrement remercier Mme Christine Yu pour son professionnalisme exceptionnel. Non seulement elle est toujours réactive et à l'écoute, mais elle fait également preuve d'une gentillesse rare dans ce domaine. Elle a résolu à plusieurs reprises mes problèmes rapidement et efficacement, faisant preuve d'un grand savoir-faire et d'une compréhension approfondie des besoins de ses clients. Merci infiniment, Christine, pour votre soutien constant et votre engagement à offrir une expérience client irréprochable. C'est un véritable plaisir de travailler avec vous.

daisys-choice-homeware

Sep 03, 2024  on Shopify

We love using CJ Dropshipping, and their assistant Tab Zhao is really helpful. He is one of the best assistants to work with!

Winkula

Sep 03, 2024  on Shopify

Amazing service. Bonnie Gu is amazing. She helps me a lot!

Littlemixx

Sep 03, 2024  on Shopify

I am sole proprietor and start up. I do not know much and every steps I take is still a trial and error. However I find CJ Dropshipping easy to manage and sync through my Shopify shop. Also tested for order and the delivery was within 2 weeks ( Philippine market) also they have a working and easy to reach customer service people. Special thanks to miss Chandy Chen for the help and guidance. She made it easy and quick for me.

ShopSebi

Sep 03, 2024  on Shopify

Sini Liu has been a great help through my experience using CJdropshipping. The platform is pretty convenient and you get a personal agent to assist you which helps a lot.

Sooda

Sep 03, 2024  on Shopify

fast like fast train.... sort my issues in 5 mints.... Thank you so much Alen for your kind response and help ..

EasePacker

Sep 03, 2024  on Shopify

Thank you Raymond, he always there to answer my questions, resolve any issues, and provide valuable insights.5 star!

Daddy Helper Company

Sep 03, 2024  on Shopify

Bin Han from CJ dropshipping was fast in finding answers for me. Quick to get in touch with supplier and find all necessary information. Thank you Bin Han and CJ dropshipping for making things easier. 5 Stars

CuddleCloudCorner

Sep 02, 2024  on Shopify

Absolute satisfaction. Very simple, very precise support. The problem was solved within 10 minutes

alisnabb.se

Sep 02, 2024  on Shopify

Suki is a dedicated support specialist at CJ Dropshipping. She's always ready to help, providing quick and effective solutions with a smile. Whether you have a question or need assistance, Suki is your go-to person for top-notch support.

Spot Foul

Sep 02, 2024  on Shopify

I’m incredibly grateful for my agent Marian Chen's outstanding support. She's negotiated excellent prices with suppliers, saving me both time and money. Her attention to detail and proactive approach in handling all the tasks I need have made my business operations smoother and more efficient. A true professional who goes above and beyond, making my life easier every step of the way. Highly recommended!

Bylynes™

Sep 02, 2024  on Shopify

5 stars service

Simplitud

Sep 02, 2024  on Shopify

Lea was excellent! The support is top notch, definitely will keep using the platform

Ordino US

Sep 02, 2024  on Shopify

I've had a fantastic experience with CJ Dropshipping, thanks to Chandy Chen's exceptional support. Their fast responses helps navigate CJ smoothly.

Taffl Paris

Sep 02, 2024  on Shopify

We're using CJ for many years already and will continue to do so. Great pricing and support! Spacial thanks to Rebecca Lin from support team for attention to details

Savanna Vogue

Sep 02, 2024  on Shopify

Prompt and reliable assistance!

Aelura

Sep 02, 2024  on Shopify

I’m writing this review to show my appreciation for my Agent Tab Zhao. He helps me source a product and assists me overall with my business very fast paced and is always straightforward. Definetly needs recognition for all the work he does for me!!

LC10 TECH

Sep 02, 2024  on Shopify

Bonnie has been helping me through every step of my journey with CJdropshipping and has been really helpful and responded extremely quickly.

EVE

Sep 02, 2024  on Shopify

I've been using CJ Dropshipping for a while, and I've had a positive experience overall The platform is user-friendly and offers a wide range of products to choose from. I've found the product quality to be good, and the shipping times have been reasonable. I want to give a special shoutout to Joean Gu for his exceptional service. he's always gone above and beyond to help me. Thank you, CJ Dropshipping!

NoraNova

Sep 02, 2024  on Shopify

I really enjoy working with this app. It has clear navigation, is user-friendly, and offers excellent customer service! My agent, Bonnie, is especially a pleasure to work with. She always helps me promptly with any problems or questions I have. I really appreciate all the effort she puts in!

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