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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,000)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Mama Gaïa

Sep 29, 2024  on Shopify

Overall a very good service with my agent Krise Qi, I have been using CJ for several years now and I am very satisfied Matt

IPETS

Sep 29, 2024  on Shopify

客戶服務迅速解決問題及幫到手,軟件穩定易用,推薦可以一試

Electro Nova

Sep 29, 2024  on Shopify

Very good app, staff is nice, interface could be a bit better but it is still good. Thanks to Ken for his service in helping me solve my issue, he was very helpful.

Snatch Bandage

Sep 29, 2024  on Shopify

John has been an incredible asset to my business. He consistently helps me secure great prices and is quick to solve any issues that come up. His support has been invaluable in streamlining operations and keeping everything running smoothly. Highly recommend working with him!

PremTracker

Sep 29, 2024  on Shopify

Great service from CJ Dropshipping, especially my agent Eileen. I was able to set up custom packaging for my product, connect the products to my store with ease and Eileen helped me every step of the way. Eileen help to finalise the packaging designs. It is great to have a personal agent, one benefit of using CJ Dropshipping. You can easily contact them on WhatsApp, email or through the CJ Chat.

Spooky Kart

Sep 29, 2024  on Shopify

Really easy to use, staff are very knowledgable in dropshipping and are friendly. Amy is great to work with and replies real quick providing precise and accurate info. Highly recommend for anyone new to dropshipping. Thanks CJ team.

Kin Trends

Sep 28, 2024  on Shopify

I had couple of questions, CJ Agent Winnie liang dealt me well. Thanks to CJ dropship providing opportunity to dropship thousands of products anywhere we want. Easy to use.

RadiantYou

Sep 28, 2024  on Shopify

Billy was fast and efficient with dealing with me

Outlet multibrand

Sep 28, 2024  on Shopify

Molto buona l'esperienza con il signor KEN , molto disponibile a darmi informazioni.

BestFinds

Sep 28, 2024  on Shopify

Willa is fr the best Supporter ive ever had on cjdroppshipping.

WKLR Shop

Sep 28, 2024  on Shopify

Your services are great. Celia resolves all my issues quickly and answers every question instantly. She communicates directly with the supplier of the product I want, which makes it easier to negotiate discounts.

Casurie

Sep 28, 2024  on Shopify

Good customer service. Fast and efficient. Raising a ticket was a breeze thanks to Ashely Wu.

That Organized Home

Sep 28, 2024  on Shopify

I really like the app, and my dedicated account manager, Aron Lee, has been incredibly helpful. He consistently goes above and beyond to get things done and is always quick to respond to my messages. I never feel like I'm left on my own. Whenever I have any issues or questions, Aaron is always there to provide excellent support. I highly recommend it!

Byjuuls

Sep 28, 2024  on Shopify

Great team with a superb customer service! I had contact with Shinco Zhao, great Guy with a open mind and also whants the best outcome four you! I’m really happy about CJ Dropshipping and there service! Byjuuls

Altrix Nederland

Sep 28, 2024  on Shopify

This is a amazing supplier for dropshipping products. I am being helpen great all the time by my contact person Celia. She puts in a lot of effect making the experience as good as possible!

Lazani

Sep 28, 2024  on Shopify

CJ Dropshipping is an excellent platform for everyone, offering ease of use and a seamless experience. Their customer support is exceptional, responding to your questions within minutes, or sometimes even seconds. What sets CJ Dropshipping apart is the flexibility it offers—you can manage your dropshipping business whenever it suits you. I highly recommend giving it a try!

6-grams

Sep 27, 2024  on Shopify

Thanks to zoey zheng for her quick help with my fulfilment issue

alisnabb.se

Sep 26, 2024  on Shopify

Rami Wu is a dedicated support specialist at CJ Dropshipping. He's always ready to help, providing quick and effective solutions with a smile. Whether you have a question or need assistance, Rami Wu is your go-to person for top-notch support.

Liss Lingerie

Sep 26, 2024  on Shopify

Le service client est très réactif. c'est top!

AlwaysClose

Sep 26, 2024  on Shopify

Nice support, Ruth was really helpful!

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