Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,916)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Avulate

Mar 22, 2025  on Shopify

I'm very happy using CJ. Sabrina Liu is a great agent. I get instantly help any time.

Miss Lili Nails

Mar 22, 2025  on Shopify

Box chen m’a aidé à résoudre mon problème. Merci

JoyaJoya

Mar 21, 2025  on Shopify

Had the pleasure to work with Connie & Isabella support was top notch resolved my issues were very patient and nice about it too ! Exemplary support!

The Compression Lab

Mar 21, 2025  on Shopify

Lene is hands down the best agent I've worked with. She's super quick to respond and always goes out of her way to help whenever there's an issue. No matter what comes up, she finds a solution and makes things easy. On top of that, she really knows her stuff. She’s given me great advice and insights that have helped my business a lot. If you're working with CJ, having someone like Lene makes all the difference. She's been a huge part of keeping my business running smoothly!

Farah Fitline

Mar 21, 2025  on Shopify

CJdropshipping has been great to work with. The platform is reliable, but what really stands out is the support. Anisa has been amazing—super helpful, fast, and always on point. Really appreciate her!

Home organiz

Mar 20, 2025  on Shopify

active customer support

Elumiere

Mar 19, 2025  on Shopify

I had the pleasure of using Zoey Zheng's support service, and I am absolutely impressed! Zoey was extremely helpful, friendly, and professional. She took the time to thoroughly answer all my questions and resolved my issue quickly and efficiently. Her patience and dedication to assisting me went above and beyond my expectations. It's rare to experience such excellent service. I highly recommend Zoey Zheng and will definitely rely on her support service again in the future!

New AVEnue Living

Mar 19, 2025  on Shopify

Sinceramente tutti i ragazzi che fanno parte dell'assistenza cjdrop sono bravissimi gentilissimi educatissimi cortesissimi tutto issimi perché veramente sono gravi eh non è facile trovare delle persone che hanno così tanta pazienza soprattutto quando si parlano lingue diverse veramente sono molto contenta ed orgogliosa di farne parte grazie angel sei stata gentilissima un grande abbraccio alla prossima ave

Zephix

Mar 18, 2025  on Shopify

Good customer service, recommandate Bonnie !

GIRRŌS

Mar 18, 2025  on Shopify

I had an excellent experience with the customer service team, especially Gildan. She was extremely helpful, professional, and attentive. I truly appreciate her support and dedication. Highly recommend

Komersh.com

Mar 18, 2025  on Shopify

Thank you Kaycee Chen for the fast and professional service much appreciated

Resale Pros

Mar 18, 2025  on Shopify

I spoke to a chat agent name Gildan. She was extremely helpful and answered my questions quickly. Thank you!

The PawFect Nest

Mar 18, 2025  on Shopify

Paulo was excellent and very helpful and resolvded my problem very fast super kind i recomended work whit hims

EuroCarbon

Mar 18, 2025  on Shopify

Great app for product fulfilment. Angel was very helpful.

Petnoot

Mar 18, 2025  on Shopify

Alan was of great help , very professional and very patient!

limuga

Mar 17, 2025  on Shopify

The shipping times are very good, and support this is also good, my agent Zoey is always very helpful and et ack to me very quickly!

HalleBeauty

Mar 17, 2025  on Shopify

Huge Shoutout to Jolie Zhu! I just want to take a moment to appreciate Jolie Zhu from CJ Dropshipping! She went above and beyond to help me with my order, taking the time to answer all my questions and making sure everything was handled smoothly. Her patience, professionalism, and dedication truly made a difference. If you're working with CJ Dropshipping, I highly recommend reaching out to Jolie – she’s amazing! Thank you, Jolie, for your excellent support! ⭐⭐⭐⭐⭐

Jewemi

Mar 17, 2025  on Shopify

Thank you Angel , appreciated your fast and helpful response

meelo

Mar 17, 2025  on Shopify

kribee Huang very good support

Bold.

Mar 17, 2025  on Shopify

Christine Yu was very helpful, provided recourses and helped me understand what I need to do in a straightforward way, Thanks for your kind help.

Scroll to Top