The customer service were excellent in handling issues with swift assistance, Luria Xie was very helpful. Thanks

Arina Dong helped me out with a problem I had with my product. Fast response with fast help. I really appreciated it. And recommend her to anyone looking for help.

Thanks a lot to Connie very helpfull !! <3

Charlotte took care of creating a ticket on my behalf . She responded quickly, which I really appreciated — I just wish this level of responsiveness happened more often

My rep Leah was amazing and in 5 minutes helped me fix a problem I had spent hours trying to solve !!!!!!!!!!

Great service. Ken Yang assisted me to resolve an issue that had took me hours. He took me step by step on how to resolve it. I have never been that happy, I really appreciate.

Thank you Connie for helping me with connecting the products I'm having problem with.

CJ has great support, much better than other free suppliers. Especially this girl, Connie Jin . She is the best support agent in the entire UNIVERSE!!! Period.

“Great service! Special thanks to Hugo for adding a new logistics method so quickly. Very professional and helpful support.”

I just did a wrong order and contacted the support team. after less than a minute Sam Huang cam up with his great assistance and helped me through everything Thanks!

Happy Zhang helped me out alot during my work with CJ. They think with you all the time.

I was stuck at one point for hours and thanks to Leah's quick help the problem was solved in seconds =) Very, very good and fast support.

Pleasantly surprised by CJdropshipping. It’s beginner-friendly, the Shopify sync is smooth, returns/processes are clear, and you can customize packaging and clothing or request sourcing when needed. The real standout is my agent, Luna.. she is patient, quick to reply, reliable and genuinely personal. She guided me through packaging customization, sent the exact guides when I had questions, and double-checked details so nothing was missed. Even outside her hours, a colleague/AI keeps things moving and hands it back to her. I feel looked after. Her professionalism and dedication make the entire process seamless. Grateful for the support and excited to scale with CJ. Big thanks, Luna.

Aurora gave me fast, kind help.

The reason I am writing this review is because I have received amazing customer support from Miki Weng, He was very patient, responsive, has great English, and helped me through my issues. I have been using CJdropshipping for a long time now and the customer support has always been great, however today Miki Weng takes the cake! Thank you.

This is an excellent platform. I worked with Kerin and he provided great service and was fast and responsive. Would highly recommend.

Muito Tops

This was a SUPER experience!! My questions were answered quickly and I did have to spend any time to complete my task!! Great Service I would give you 100 stars if I could!!! From The GetGizmoStore!!

Overall, it’s a great system, but it does have some shortcomings. They are constantly working on improvements, though. The product range for local house is somewhat limited, meaning there aren’t a lot of options. So, if you want to build a website with a large product catalog, it could be a bit challenging. That said, they are improving themselves, and their customer service is excellent—you get quick responses and your issues are resolved efficiently, which is a big plus. I’m satisfied with using it and I hope it gets even better in the future. Thank you as well for representing the Gildan name to the agent.

Eileen Qian and Billy Shi were both very friendly and helpful. They took the time to understand my issue and provided me with clear solutions. I truly appreciated their professional and kind advice. Highly recommended!