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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,671)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

PotterBracelets

Jan 15, 2025  on Shopify

I Loved Cj's service from the start. My new agent Walton is a great guy who also helps me to improve my CJ journey. He keeps me up to date with issue's on my orders and much more. 5 stars to him!

Brand Coldon

Jan 15, 2025  on Shopify

Sehr schnelle antworten und sehr Hilfreicher support, bestellungen werden auch sehr schnell bearbeitet Raymond ein sehr guter support

Fusion

Jan 15, 2025  on Shopify

Big thanks to CJ for all the help! Cherry Xu provided excellent service!

TriVibe

Jan 14, 2025  on Shopify

kribee Huang was really fast, kind and to the point with her help and explanation, it gave me much better insight into how orders work and what the difference between sample orders, manual orders and dropshipping orders are and how to properly connect packaging so that it arrives when the specific order is selected. thank you kribee Huang!

Oneshop Nordic

Jan 14, 2025  on Shopify

Super support always!

GreenLife Corner

Jan 14, 2025  on Shopify

Luria Xie the best support the best app !!!

Mabel Love Co

Jan 13, 2025  on Shopify

angel li was super helpfull walked me through making my first order

LIZAS

Jan 13, 2025  on Shopify

Thank you Bonnie for helping me solve my order issue. The fast response and availability of customer support of this app is very impressive and refreshing. Thank you for all you do for your customers.

Louvie™

Jan 13, 2025  on Shopify

The best app for dropshipping beginners! Huge thanks to Krise Qi for doing an amazing job as my personal agent.

Laniula

Jan 13, 2025  on Shopify

They are always ready to help! Bellica was very friendly and answered all my questions :)

Kidhaloo

Jan 12, 2025  on Shopify

I had a great experience with Christine Yu from CJ Dropshipping. She was very responsive and efficient in helping resolve all situations. Her support made everything much easier, and I truly appreciate her professionalism and dedication. Highly recommend!

MIA

Jan 12, 2025  on Shopify

I recommend this app and the agent named Connie Jin. She has always been available and has resolved all my questions.

Teenzee

Jan 12, 2025  on Shopify

Fast and pleasant service, quick response to questions. Thanks Connie

Elyoria

Jan 12, 2025  on Shopify

Great Service. Especially Yori Lin is their star team member. She always went one step ahead to help me. Way to go Yori Lin!

Feminique

Jan 11, 2025  on Shopify

Jolie was totally helpful ♥️

Whizzer Inc.

Jan 11, 2025  on Shopify

While doing emergency preventive maintenance, my finger slipped and sent my text to Aoki/Ken claiming”I can’t get it to scroll down!” Waiting for a reply-which was never received-Aoki instantly replied “Hi May I have the screenshot?” It was a comfort to stop and realize what I did in error was approached in a professional manner.

Glee Alley

Jan 11, 2025  on Shopify

Thank you very much, Arina, for being so helpful on my issue yesterday. Arina helped me navigates through CJ with breeze. She even helped me on how to create a new order because there was an issue with an existing order.

PAINRELIEFPRO

Jan 11, 2025  on Shopify

@Gildan supported me very enthusiastically. I feel very secure about CJdropshipping service

Crystalline Prana

Jan 11, 2025  on Shopify

Connie was a huge help! Very friendly and knowledgeable! I love using CJ.

My Store

Jan 11, 2025  on Shopify

I had a problem with a order with cjs and a lovely lady Rebecca Lin helped me solve the problem, she was very quick at doing this, great service

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