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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,000)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

T2 Essentials

Oct 02, 2024  on Shopify

Pauling did an excellent job answering my questions, and the entire CJ team has been fantastic in helping me organize my store's products in the best way possible. I highly recommend them for sourcing products for your store. Whether you're dropshipping or managing a physical inventory, CJ Dropshipping is the perfect solution!

Radiance Beauty

Oct 01, 2024  on Shopify

Livi Peng helped me so much with manufacturer problems, definitely someone who will go above and beyond for you

Autotahi

Oct 01, 2024  on Shopify

the bro Luria Xie is amazing on g saved me from disapointing a customer

Lioness Love

Oct 01, 2024  on Shopify

My representative Box Chen assisted me with the best customer service. He not only walked me through and explained everything quickly and easily but he fixed my issues in minutes that would have taken me much longer than that. The system is very easy and manageable but I had a trainee that missed key elements like shipping type and inventory. Very important:) and Box Chen really helped me out and I am very grateful.

My Store

Oct 01, 2024  on Shopify

Suki was super helpful with my questions! Really recommend Cjdropshipping because they have helpful agents like Suki.

Holistike

Oct 01, 2024  on Shopify

Very good service!

Curls Vibe

Oct 01, 2024  on Shopify

Suki ma été d'une très grande aide je la remercie !

Cleo Connect Full

Oct 01, 2024  on Shopify

I asked for help understanding how to track an order and was promptly assisted by Bellica, very friendly and efficient, I recommend it.

DecorBricks

Oct 01, 2024  on Shopify

my gifted agent Arino Dong is quick to reply and very quick on her feet. Amazing!!

Pinetex

Sep 30, 2024  on Shopify

Arina Dong - Awesome service, helped with all my questions and has been very understanding. Kept persevering and solved all my problems.

ArVentus

Sep 30, 2024  on Shopify

Zoey was very responsive and helped with my issue.

Paris Femme

Sep 30, 2024  on Shopify

amazing service thank you very much Rebecca Lin

NOVELIQ.

Sep 30, 2024  on Shopify

I’m really happy with the service I received. The products are high quality and exactly what I was looking for. A big thanks to Suki for her outstanding help! She was patient, attentive, and made sure everything went smoothly. Her support made the whole experience stress-free. I’ll definitely be coming back. Thanks again for the fantastic service!

TK-H Merchandise

Sep 30, 2024  on Shopify

CJ is a very good website to get a bunch of products to sell, they offer good services and have good communication. Joean Gu one of my supports helps answer many of my questions and struggles i may face. The main complaint i could have with CJ can be shipping and vague product description and pictures. Though these are not 100% CJs fault which is why its still 5 stars.

Petits Complices

Sep 30, 2024  on Shopify

Le service client est très réactif et à résolu tous mes problèmes de sourcing rapidement. Merci Rami WU

Nour Mode Boutique

Sep 30, 2024  on Shopify

I would like to extend my sincere thanks to April Wang for her excellent service and professionalism. She assisted me with great patience and efficiency, answering all my questions clearly and promptly. Thanks to her help, I was able to resolve my issue easily. Thank you again for your support, April

Lueur Nocturne

Sep 30, 2024  on Shopify

Kristy and Zoey m'ont énormément aidé et ont su me rassurer et répondre à mes questions. Merci beaucoup

GlassSential

Sep 29, 2024  on Shopify

Amazing support from "kribee Huang" thank you! Loving CJ so far!

Haunted Lanterns

Sep 29, 2024  on Shopify

kribee Huang has treated me very well, he has been very quick to answer me and has explained everything to my satisfaction.

Lumina Laura

Sep 29, 2024  on Shopify

Merci à Kribee Huang pour sa perspicacité et son assistance très rapide je recommande cette plate-forme

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