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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

UtopiaZen

Jul 16, 2024  on Shopify

Very good application. I recommend Joean Gu, responsive and friendly.

Hivebud

Jul 16, 2024  on Shopify

⭐️⭐️⭐️⭐️⭐️ CJ Dropshipping has been a game-changer for our Shopify store! The app is incredibly user-friendly and has made managing our orders seamless. A special thanks to April for her stellar customer support—she went above and beyond to ensure our experience was smooth and successful. Highly recommend!

Crayar

Jul 16, 2024  on Shopify

I've been working with Fanny from CJ for a while, and her consistent support and quick responses have been outstanding. She's always super helpful, ensuring smooth and efficient processes. Fanny's dedication and positive attitude make her a true professional. Highly recommended!

wildhoney

Jul 16, 2024  on Shopify

Jolie did an outstanding customer support! After using intensively in the last few months I am very satisfied. Angel did an outstanding job with helping me.

The Vaniel

Jul 15, 2024  on Shopify

We received an order with multiple items and had to find a quick way to source it and ship it to our customer. Luckily Sini Liu from CJ was there to help us and in just a few hours the order was already processed for shipment. Superb customer support! Thank you Sini Liu :)

The Gift Horse Shop

Jul 15, 2024  on Shopify

Service was excellent, I spoke to Ken and he was very helpful and efficient in assistance and responding to my enquiry.

NOVALIYA

Jul 15, 2024  on Shopify

Alan from Customer Support is very helpful, explains everything in great details :)

My Beauty Secrets

Jul 15, 2024  on Shopify

Joran Gu has been a very great agent, satisfied with CJ as always

Vista Charm

Jul 15, 2024  on Shopify

Thank to Zoey for being a good helper to solve my consultation. Great support.

Hair Health Organic

Jul 15, 2024  on Shopify

I had a great experience with Rebecca, she was able to help with some issues efficiently and effectively. Appreciate the great service.

Iceeze™

Jul 15, 2024  on Shopify

Very convenient and super cool. Also the support is very active and they resolve every problem you have, thanks to Fanny ;)

Eltazz

Jul 15, 2024  on Shopify

quite good app and the support agents are very helpful and friendly, especially Miya Huang

Verse Jar

Jul 15, 2024  on Shopify

Great service and communication especially with Agent April on the platform. She provides good service and competitive pricing. Whenever I need help she is on it!

SweetPea

Jul 14, 2024  on Shopify

I've just started using this platform and so far there's nothing to report. You'll find a wide range of quality products. Miya Huang helped me a lot and answered all my questions quickly and professionally!

Luni

Jul 14, 2024  on Shopify

Thank You Estella Wu for the unwavering support. keep up the the excellent services

PopularBees

Jul 14, 2024  on Shopify

Great support by Raymond who helped us with all the product informations which we have requested for from the manufacturer and great support in helping us to connect with the suppliers on time.

Aspire Shop

Jul 14, 2024  on Shopify

Great help from CJ, amazing support. Thank you so much Rebecca, thank you. Thank you very much Alan for your great help!

Uncommon Joy

Jul 14, 2024  on Shopify

I was served by Aurora, a very nice employee, she helped me with absolutely every question and explained everything. I am very satisfied

Sassy Satin

Jul 14, 2024  on Shopify

See was very helpful with assisting with order processing. Very efficient and thorough in knowledge.

eshopstore

Jul 14, 2024  on Shopify

Billy he is explain everything to us to import products in our store with step by step guide thank you billy

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