Taranker.Com Logo
CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (2,642)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Ma Nuit Blanche

Sep 12, 2024  on Shopify

Gildan is very helpful and friendly , she always also respond on time

Glassybrush

Sep 12, 2024  on Shopify

I am still discovering this application, and agent Willa Chen is helping me with a lot of professionalism and dedication to use the platform. With practice, I find the platform quite simple to use and accessible for everyone. I recommend it! Thank you, Willa Chen.

Cosmobabytech

Sep 11, 2024  on Shopify

I just started in the dropshipping world and the 24/7 attention received is very good. Quick responses, problem solving and constant follow-up. So far what I have been able to see deserves 5 stars. I would like to highlight the special kindness that Agent Bonnie has shown me.

SAMOG VIRTUAL

Sep 11, 2024  on Shopify

Rami Wi of the customer service was very helpful, all my questions were answered in a professional way, also CJdropshipping came to my rescue when i was about giving up on shopify, they made my selling price to be on the competitive side than on the high side with my former dropshipper.

LaYi Online

Sep 11, 2024  on Shopify

Ken Helped me so much, love this app

Kink Knot

Sep 11, 2024  on Shopify

Very good and super fast customer service. Leah helped me a lot explaining a bunch of things in detail and also providing me with relevant articles to read

Kelana

Sep 11, 2024  on Shopify

Fast response in the chat, and got a good solution. leah cheng helped me

SteriBrush

Sep 11, 2024  on Shopify

great customer service.

wellbi

Sep 11, 2024  on Shopify

This app is amazing! tons of great products, very fast shipping, customizations of all kinds and product! The best part is my agent Miya Huang, replies within seconds! always helps me and makes the whole experience 10000 times better! Best dropshipping tool there is , I 100% recommend.

MiCadeau

Sep 11, 2024  on Shopify

Very nice service! Fast reaction and honest advise/help.

coolhot

Sep 11, 2024  on Shopify

TOP A++++++ from Rebecca

GEVONA

Sep 11, 2024  on Shopify

I have Sold over 1600 orders with cj and i have had zero Issues, i,v Been Using Sulee Li, she Helped Me a lot and i will keep using cj

AVANT

Sep 11, 2024  on Shopify

Livi Peng helped me very much in solving whatever issues we faced

desialy

Sep 11, 2024  on Shopify

Been using CJ for a year now and they are always very helpful and fast with the communication and problems. Especially Sulee Li has been helping with all the pricing and sourcing products quickly. She is the best agent to have!

TickTock Treasures

Sep 10, 2024  on Shopify

Thank you Jolie for helping with my log in issues. I really appreciate your patience. The customer help desk is very efficient and quick to navigate.

Glamora Beauty

Sep 10, 2024  on Shopify

Suki, Bonnie and Alan were all great to work with in CJ Support. Thank you all for your help

Crabby Cribs

Sep 10, 2024  on Shopify

Excellent customer support. Thank you Ken for the fast replies.

Mary D. Weiner

Sep 10, 2024  on Shopify

Nessila

Sep 10, 2024  on Shopify

I've had an amazing experience with CJ Dropshipping, especially thanks to my agent, Connie. She was incredibly helpful and responsive. Connie provided clear and detailed explanations, which made the entire process smooth and easy to understand. The speed and quality of her support were outstanding. I highly recommend working with her and CJ Dropshipping for anyone looking for reliable and efficient service!

KissenKiste

Sep 10, 2024  on Shopify

My agent "Steph Zhu" is verry good, help me for any question. CJ support you 24/7 i am happy work with you!

Scroll to Top