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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Lavara

Jul 21, 2024  on Shopify

I really love how easy CJ is and that you can find any product for your onlineshop! AOKI is really the sweetest and most helpful girl and a great team member of CJ.

Clofive

Jul 20, 2024  on Shopify

Thanks very much to Chloe Zhang for helping me

Muse&Co™

Jul 20, 2024  on Shopify

Most trustable supplier. Ceci is the best!

GroßeReise™

Jul 20, 2024  on Shopify

As a newcomer to dropshipping, I was a bit overwhelmed by the process, but Cherry Xu made everything much easier. Her support has been outstanding—she's been incredibly responsive, patient, and knowledgeable. Cherry helped me navigate the platform and resolve any issues promptly. CJ Dropshipping's platform is user-friendly and offers a great selection of products, making it easy for me to start my new venture. I truly appreciate Cherry Xu’s dedication and the excellent service she provides. Thanks to her, my experience with CJ Dropshipping has been smooth and positive. I highly recommend CJ Dropshipping to anyone looking for a reliable dropshipping partner!

Belori

Jul 20, 2024  on Shopify

Ruth is very helpful, always happy to help and provide support.

DOERST

Jul 20, 2024  on Shopify

Phenomenal customer service - they help in real time no matter what. Ken Yang in particular helped me this morning and did a great job to fix my issue!

Vallée Victor

Jul 19, 2024  on Shopify

Merci à Zoey qui m'a répondu super rapidement à toutes mes questions et avec patience elle m'a expliqué ce qui n'allait pas. Maintenant tout va bien.

locktop.de

Jul 19, 2024  on Shopify

jolie helped me perfect!

Elixono

Jul 19, 2024  on Shopify

Hello just wanted to say that I am absolutely very satisfied with the advice and help I received from Marian Chen from cjdroppshipping, she is always there for me when I need her, very quick help and very professional, keep it up Marian Chen mfg David of Elixono

ShiningMiaJewelry

Jul 19, 2024  on Shopify

Speacial thanks to Connie Jin from CJ customer service agents, she is nice and patient and helpful agent that help me solving some annoying opeating issues. as a new starter, i appreacia someone would share time and attenion on my new business with CJdropshoping. Hope to have a good journey with CJdropshoping and share the rewards for both side of us. Cheer~

POLONYA

Jul 19, 2024  on Shopify

Great customer service from Camilia Zhu, she was efficient and friendly. Thank u :)

Women Dresses

Jul 19, 2024  on Shopify

I just chatted with Miya Huang and was very happy with the customer service.

Shopingen

Jul 19, 2024  on Shopify

I have been working with CJ Dropshipping for some time now, and I have to say that the service provided by my agent, Bring, has been exceptional. Bring has been incredibly helpful, responsive, and professional in addressing all my concerns and queries. From navigating the complexities of shipping to Turkey to handling customer issues and providing solutions for damaged products, Bring has always gone above and beyond to ensure smooth operations. The detailed information and timely updates have made a significant difference in managing our orders efficiently. Despite the challenges we've faced, including delivery failures and customs issues, Bring has consistently offered practical solutions and support. The dedication and commitment to providing excellent service are truly commendable. Thank you, Bring, for your outstanding support and for helping us maintain our business operations seamlessly. I highly recommend CJ Dropshipping and especially Bring for anyone looking for reliable and efficient dropshipping services.

Glow Tech Lamps

Jul 18, 2024  on Shopify

ZIMU.US

Jul 18, 2024  on Shopify

Alan is a wonderful support person, helped me in my every difficulty....

My Store

Jul 18, 2024  on Shopify

When i needed help i had the best Pauling that was super fast och professional. Very lucky that i got her, fixed my problem immediately.

SUNNY

Jul 18, 2024  on Shopify

Mi trovo molto bene su quell’applicazione, soprattutto perché ho una responsabile che è sempre disponibile ad aiutarmi e molto professionale, si chiama Isabella! Molto gentile e sempre disponibile

TheStickieSpeaker™

Jul 18, 2024  on Shopify

Been using Cj now for a while now and its works super well. Lahne Zhang is that guy. He is super helpful and very kind. No matter what your problem is he is always there to help you. I really recommend!

BLOON KISSES

Jul 18, 2024  on Shopify

Whalen is a good agent I recommend him

Say It With Ease

Jul 18, 2024  on Shopify

I had a lot of questions regarding shipping and product packaging and the agent, Garrison Wong, was so very patient and helpful.

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