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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

The Cucheng app helps Shopify merchants streamline product sourcing and fulfillment. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (9,921)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

Oravku

Aug 26, 2024  on Shopify

I recently had the pleasure of working with Amelia from CJ Dropshipping, and I couldn’t be more satisfied with the experience. From start to finish, Amelia was incredibly professional, responsive, and genuinely dedicated to helping me with my inquiries. She went above and beyond to ensure that all my concerns were addressed promptly, providing clear and concise information every step of the way. Her friendly attitude and deep knowledge of the platform made the entire process smooth and stress-free. If you’re looking for top-notch customer service, Amelia is the person to go to. Highly recommend!

Auraqo

Aug 26, 2024  on Shopify

Their support is amazing especially April she is always willing to help!

Dress For That

Aug 26, 2024  on Shopify

I want to give a big shoutout to Kaycee & Bellica for her exceptional help! She assisted me quickly and efficiently, resolving my issue in no time. Her friendly and professional attitude made the whole experience pleasant. Thank you, Bellica, for the excellent support!

Vefa The Label

Aug 26, 2024  on Shopify

Bianca is amazing to work with professional, attentive, and always going the extra mile. Highly recommend her for top notch service!

PUNCHINELA'S

Aug 25, 2024  on Shopify

Jolie's Great! <3

Growtochoice LLC

Aug 25, 2024  on Shopify

Suki Huang helped me make a sale thanks, Suki Huang.

Fire Blanket Safety

Aug 25, 2024  on Shopify

I had the pleasure of speaking with Suki, and I must say Suki was exceptional! Took the time to explain everything very clearly, ensuring I fully understood all the details. The patience and professionalism made the entire experience stress-free and enjoyable. Suki truly went above and beyond, and I couldn't be more satisfied with the provided service!

Devine Glamour

Aug 25, 2024  on Shopify

My Experience with CJ has fantastic. We had some issues with an unconnected/ sold out item, but Bonnie was able to sort it all out. Bonnie was very patient and helpful. Thank you so much for your help.

StingMasterQuell

Aug 25, 2024  on Shopify

Many thanks to Bianca For great and personal service! I really like your app, it provides a complete package for what I need

Evergreen

Aug 25, 2024  on Shopify

Very good guidance. Thank you for Stacey ya

SHIHTZU UNIVERSE™

Aug 25, 2024  on Shopify

Wing was the best!

MEN'S EXPLORER

Aug 25, 2024  on Shopify

I love CJ Dropshipping. They are amazing with their convenience of doing business with them. And their Customer Support is outstanding. I have "Bin Han" who helps me with support for any kind of query I have at any time of the day. Bin goes beyond her responsibilities to answer any query that I have. I wish CJ good luck and hope that they continue giving such amazing support.

Lyra Fashion

Aug 25, 2024  on Shopify

I was helped by Bin Han, his expertise made me get all set up for my stores. With his help I can serve my customers at a much better rate and speed. Thanks Bin!

KidsBuddy

Aug 25, 2024  on Shopify

Fast reply and great support from Leila!

Simpa A Quality Store

Aug 25, 2024  on Shopify

Excellent. I am new, learning.

Anivera

Aug 24, 2024  on Shopify

Kribee Huang helped me, she was very responsive and had the solution within minutes! Great service overal

Giggle & Purr

Aug 24, 2024  on Shopify

I give five stars for AGNES, she answerd all my questions in timely and professional way. she resolved all my concerns. And even beyond that she helped me with useful links to make my purchases easier. Thank you Agnes.

One Two Mart

Aug 24, 2024  on Shopify

Working with Suki was a pleasure! Friendly and responsive approach made the entire experience seamless and stress-free. 5 stars and a big thank you

AJS Personalized Pendants

Aug 24, 2024  on Shopify

Luria Xie was so helpful and patient with me seeing as i'm new to this whole thing . grate job keep up the good work Luria Xie.

Glimira Jewelry

Aug 24, 2024  on Shopify

Luria Xie is very helpful and responsive! Glad to be working with her.

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