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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

PakFeet Comfort Cove

Jul 22, 2024  on Shopify

Aurora Huang, my agent in CJ drop shipping she is very cooperative and response very quickly.

Purfect Paws | Your Pet's Favorite Playground

Jul 22, 2024  on Shopify

Billy Shi was awesome and very responsive and helped me resolve the issue I had with creating a manual order, appreciate the help!

DawgTag

Jul 22, 2024  on Shopify

Angel was able to provide me with top notch service, helping me assist my customers in only a few moments. Thank you Angel!

My Store

Jul 22, 2024  on Shopify

I was impressed with the speed of answering my questions by Angel Li, she was not just fast in responding but her responses were very accurate and directly addresses my queries. This motivates me and gives me more reasons to continue working with CJdropshipping. Thank you Angel.

Allurea beauty

Jul 22, 2024  on Shopify

Very good site, customer service is great. Rami Wu is very helpful and fast with his responses. Has helped me a lot with any queries I have had without him Everything would have taken a lot longer! Thankyou Rami! A wide range of products to pick from I would definitely recommend.

ovlbrands

Jul 22, 2024  on Shopify

CJDropshipping is the one fulfilling most of my products and they have been doing their best to help me grow my business. My personal agent is very responsive and immediately gets me the answers i need whenever i reach out to him. I am hoping this will be a long time rewarding relationship.

Boneda

Jul 22, 2024  on Shopify

As an online store owner, I am very happy to work with See (an agent of CJ Dropshipping). See is very professional and very friendly. Helps with every issue immediately and solves problems right away. Thank you for being there and thank you for your efficient help See!

Relaxing Flame Co

Jul 22, 2024  on Shopify

CJ is one of the best dropshipping platforms. My agent Irena has been an amazing help and can instantly source any product even with a photo. It is quick and easy to order a sample product off CJ, and discounts are applied. Irena is a very good agent and she can help with almost any case

Mega Marts

Jul 21, 2024  on Shopify

Ken Is a good agent

Tactical Brigade

Jul 21, 2024  on Shopify

I've been using CJ Dropshipping for the last couple of years, and it's always been my go-to app for scaling my stores. My most recent experience with Linda Feng has been fantastic! She's always quick to respond to any questions, and breaks everything down with very detailed explanations for certain situations. Highly recommend if you're looking to push your store in the right direction.

YourStoreSwiss

Jul 21, 2024  on Shopify

Sehr gute Plattform und sehr hilfsbereite Personal! Danke!

Gadget Apex

Jul 21, 2024  on Shopify

We have been using Cjdropshipping for several months now, and we are incredibly impressed with their service. From the variety of products available to the seamless order processing, everything about Cjdropshipping has exceeded our expectations. One aspect that stands out is the exceptional customer service. In particular, Sini has been incredibly helpful and always here to assist us. Whether it’s answering questions, solving issues, or providing valuable advice, Sini’s support has been invaluable. Sini's dedication and responsiveness make a significant difference, ensuring our operations run smoothly. Overall, Cjdropshipping is a fantastic platform for anyone in the dropshipping business, and with team members like Sini, you can always count on getting the support you need. Highly recommended!

KEATON

Jul 21, 2024  on Shopify

Stephanie is great. She is very professional in helping me deal with the problem. I am still preparing for the store in the early stages. She is very professional in helping me recommend new products.

Justskull

Jul 21, 2024  on Shopify

I had an awesome time with CJ Dropshipping and had to drop a 5-star review. Roxane was super helpful, going the extra mile to assist me. The customer service was top-notch, and I was really impressed by the support. Big shoutout to CJ Dropshipping and Roxane for the outstanding service!

Atla mode

Jul 21, 2024  on Shopify

leila helped me a lot with everything I didnt know. as my current agent she is great

SS Stores

Jul 21, 2024  on Shopify

Leila has made my experience with CJdropshipping quite easy. Helping me figuring out the complete details of the product to supplier. Look forward to do more business with CJdropshipping. Love from India!!

My Store

Jul 21, 2024  on Shopify

CJ has great customer service. Especially Ken Yang that always is helping me with my needs in a very fast and professional way. Great as always!

FlybyGoods

Jul 21, 2024  on Shopify

Aoki is the best agent!!!

SHOLA

Jul 21, 2024  on Shopify

CJ is having an excellent customer service. Shinco Zhao is very helpful and fast with his responses. Has helped me a lot with a shipping products question and other similar questions, without him Everything would have taken a lot longer! Thankyou Shinco ! A wide range of products to pick from I would definitely recommend.

Planet Adora

Jul 21, 2024  on Shopify

CJdropshipping and its app integrated to Shopify made life easy for me. From adding products, tracking inventory, syncing orders and shipment everything is simple and a smooth process and the best part is it’s completely free to use and more trustworthy as they are in the industry for many years. I was initially worried about shipment timelines but CJ’s shipping via cjpacket have delivered our orders to US, Canada, UK and France within 10 to 14 days from order date. The support is awesome with queries answered immediately and any updates to order like gift messages or VAT numbers are updated immediately upon request. My personal support agent Angel Li has been wonderful in providing quick support and resolution. Thank for your great service and support and I am happy to be connected with CJ.

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