CJdropshipping: Much Faster logo

Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

NoBarkies

Jul 30, 2024  on Shopify

Good experience with CJ as always, personal agents are very professional, this time I had the pleasure of working with Whalen Zhu and he has kept the CJ reputation high and professional. Highly recommend CJ for anyone searching sourcing app!

My Store

Jul 30, 2024  on Shopify

Cj is an indispensable tool for anyone in the dropshipping business. Its comprehensive features, reliability, and excellent support make it a must-have app for achieving success in the competitive world of e-commerce. I highly recommend it to anyone looking to streamline their operations and boost their sales. Thank you CJ for making dropshipping so effortless and profitable!

BlorkMart

Jul 30, 2024  on Shopify

Great app and works seamlessly with Shopify. Makes worldwide logistics much easier. It is also nice that you get a personal agent to work with. My agent, Whalen, was a great help to work and sorted all my issues out.

Glauri

Jul 30, 2024  on Shopify

CJDropshipping has been helpful in sourcing products and providing a reliable fulfilment service. They also provide an agent to work with who helps you, mine is Sabrina Liu who has been a gem to work with.

Canpela

Jul 30, 2024  on Shopify

My Experience with CJ has been up and down. We had a lot of problems about the processing times and unsent orders, still Krise could help me a lot on the way which made things a lot easier. He works a lot do everything he can to help his clients. Do I recommend CJ yes and no but do I recommend Krise yes absolutely.

Moody Mouse®

Jul 30, 2024  on Shopify

We had an excellent experience with CJdropshipping. The platform is user-friendly with a great product selection. The order fulfillment and shipping were efficient, and the product quality exceeded our expectations. Special thanks to John for his exceptional support and dedication, making the entire process seamless.

DENIMARA

Jul 30, 2024  on Shopify

We never had problems with them. The platform does what it promises. Our Agent Chico Lai does a great job consulting us we look forward to continuing to work with him in the future.

LOMTI

Jul 30, 2024  on Shopify

I started with dropshipping. Luckily I had the bests agent. Joean Gu answers all my questions. He answers so fast and I am so thankful for that. He helps me so much. Thank u Joean.

Whisper Wanda

Jul 30, 2024  on Shopify

J’ai été accueilli pour mes demandes par un agent Cjdropshiping, qui a été à l’écoute et a répondu à toute mes questions en toutes efficacités et rapidité. Hajar

Pets Hub Co

Jul 29, 2024  on Shopify

Outstanding Service at CJ Dropshipping – Thanks to Chico Lai! I've had a great experience with CJ Dropshipping, largely due to their excellent customer support. A special thanks to Chico Lai, who resolved a major issue for me with professionalism and speed. His dedication made a significant positive impact on my business. Highly recommend CJ Dropshipping for anyone in need of a reliable dropshipping service. Chico, you’re a star!

Perki

Jul 29, 2024  on Shopify

Best Platform ever for sourcing. there agents are top notch specially I worked with NOVA she such a great person, she help me a lot, even in weekends she was sort it out the issues. I think I am lucky to get Nova as our agent.

My Store

Jul 29, 2024  on Shopify

I really like their customer service. Pauling gave a good and satisfying solution to my queries.

Pawbrella

Jul 29, 2024  on Shopify

Fanny Wang and Garrison Wong is the best mentor and also a great assistant! 5 stars!

TrustHero

Jul 29, 2024  on Shopify

Hi! My name is Andrew from TrustHero. We have been working with the team from CJ Dropshipping for a few months now. Very cool service for working and sending orders from Shopify. Fast synchronisation, easy to see balances, choose shipping methods, timing and cost. Have used other services before, but CJ is just 5 times better. And even has a mobile version so you can see what and where your orders are going on the go. I would like to thank our support manager Dolly Liu. She helps a lot with putting the goods in stock, answers our questions quickly and is very interested in making sure everything works out. Part of the thanks to Dolly’s help in making everything work. Thank you for the great service and support. I recommend trying CJ for your shipping and ordering needs. Everything is fast and convenient! You guys are awesome.

KK trading and projects

Jul 29, 2024  on Shopify

Newly bee as a CJ Dropshipping client. I have the pleasure of working with Charlie, what a great individual he. He is good and takes time in nurturing relationships with his client. What a way of given customer service Keep up the good work Charlie

Avorise

Jul 29, 2024  on Shopify

Great app, Joean Gu is an amazing agent!

plugdrive

Jul 23, 2024  on Shopify

I am a beginner in this app, it s a really good service ! the customer service is amazing ! Chico Lai, a great staff, helped me a lot for my firsts sourcings ! On top !

Hamod Baby

Jul 23, 2024  on Shopify

Talisa has been very helpful and supportive. Have been using CJ for quite a while now. Features are rich. Support is good. Product pricing is competitive. Will recommend.

ALIUM Helsinki

Jul 23, 2024  on Shopify

I would highly recommend this app! They are always there for you and respond very quickly. Winnie especially is my rock. Thank you so much :)

EvoCore

Jul 23, 2024  on Shopify

Para las personas que quieran hacer dropshipping, sin duda esta aplicación es la mejor y si algo puedo decir es sobre la atención a cliente que es increible, yo no tengo muchos conomientos pero una persona me estuvo guiando al momento de realizar mi primer pedido de muestra y es Chandy Chen, una persona muy amable y paciente diria yo jeje, sin duda puedo recomendar el uso de esta aplicación y la grandiosa atención a cliente

Scroll to Top