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Customer reviews: CJdropshipping: Much Faster

Develop by CJDropshipping

Reviews (9,674)

Overall rating
4.9

What Merchants Think

The "CJdropshipping: Much Faster" app has garnered mixed reviews from users. Many users highlight the app's excellent customer service and support team, often naming specific agents who have provided outstanding service. This reflects a general satisfaction with the personalized support offered. However, there are significant concerns regarding order fulfillment reliability and discrepancies between advertised features and actual performance, impacting some users negatively.

Key Strengths

  • Exceptional customer service with many specific agents like Angel, Kribee Huang, and Connie receiving praise.
  • Fast shipping services and competitive product prices.
  • User-friendly interface, making navigation and order management easier.
  • A wide variety of products and sourcing options.

Common Concerns

  • Reports of unreliable order fulfillment and inventory inaccuracies, causing delays.
  • Some users experience poor customer support interactions, contrary to positive reviews.
  • Issues with feature implementation not meeting the expectations set by marketing.
  • Occasional reports of miscommunication leading to repeated explanations of issues.

Final Thoughts

Overall, the app is generally well-received for its strong customer support and wide product selection, making it a potent tool for dropshipping. However, merchants might encounter challenges with order fulfillment and execution of some features. Despite some negative experiences, many users consider it a valuable asset to their business operations due to its scalability potential and service improvements.

The courier dude🏍️

Aug 11, 2024  on Shopify

Services are on point and it is good for beginners…Me I was helped by Amelia who made everything easy for me,was quick to reply and gave me all the information I needed…All in all CJ is sooo amazing @Amelia thank you for making everything so easy

Sofy-Ka

Aug 11, 2024  on Shopify

I can only recommend CJ. The support responds quickly and is very helpful. A big thank you to the great team at CJ, who are always there to help and advise me, no matter how trivial the question may be. Items are extremely easy to personalize and brand. There is no better dropshipping platform on the market.

SHOTTYZ

Aug 11, 2024  on Shopify

CJ is great and Connie's the best :D

Artegant

Aug 11, 2024  on Shopify

Agent Nancy Wu was the best on CJ!! She was very kind and helpfull. And also very proffesional.

LightSoul

Aug 11, 2024  on Shopify

Its very good experinece with CJ and this App is performing wonderfull. Specially Willa has been an outstanding agent for our Shopify store! Her attention to detail, prompt responses, and dedication to ensuring smooth order processing have made our experience with CJ Dropshipping truly exceptional. She consistently goes above and beyond to help us find the right products and resolve any issues quickly. We're grateful for her support. Highly recommend Willa for anyone looking to streamline their dropshipping operations!

Zykna

Aug 11, 2024  on Shopify

I just started but I love the way the agent Enid Dong is very responsive. So amazing!

SWELT.

Aug 11, 2024  on Shopify

Bellica and Dolly are great Agents. very helpful and responsive at all time and always going the extra mile to help me with any query I may have. Highly recommend CJ and very happy with my support agents. Great work!

OZİLAB

Aug 11, 2024  on Shopify

its so perceft

Veliana

Aug 11, 2024  on Shopify

I'm still in the process of creating my store and I must say that my consultant, Camilia Zhu was great and easy to talk to, she answered all my questions.

Collectiv Archive

Aug 11, 2024  on Shopify

Aoki was very helpful and worked with me to fix my order. Very good service, thank you!

Fly Blissful

Aug 10, 2024  on Shopify

Doki Huang provided exceptional support through every obstacle, guiding me step-by-step to fulfill my order. Highly recommend!

Glimira Jewelry

Aug 10, 2024  on Shopify

Whalen is very helpful and responsive! Glad to be working with him.

Road Runner ECOM

Aug 09, 2024  on Shopify

I've just started using CJdropshipping to source products for my Shopify store, and they have consistently exceeded my expectations. The product variety, fast shipping times, and seamless integration with Shopify make it a great service. CJdropshipping has truly streamlined my business operations, allowing me to focus on growing my store. Highly recommended! and Ken from has been fantastic! His quick responses, attention to detail, and willingness to help have made my experience with CJdropshipping even better. Thank you, Ken!

VIBRANICA

Aug 09, 2024  on Shopify

CJ Dropshipping has been an amazing partner in growing my business. The service is fast, reliable, and always meets my expectations. A special shoutout to my personal Agent Camilia Zhu for her exceptional support and responsiveness. She goes above and beyond to ensure everything runs smoothly. Highly recommended!

JS Radiant Fashion

Aug 09, 2024  on Shopify

I had an amazing experience working with Gildan on CJ Dropshipping while processing my order. His prompt and kind assistance made the entire process smooth and stress-free. Gildan went above and beyond to ensure that my concerns were addressed, and I’m truly impressed with his professionalism and dedication. Thank you, Gildan, for your exceptional service! I look forward to working with you again in the future.

My Store

Aug 08, 2024  on Shopify

Thank you for the good treatment, good service and easy communication

Violamoda

Aug 08, 2024  on Shopify

I put the maximum rate cause it's not possible to put more than 5 stars. Literally help me out 6 hours straight. the only one is helping me, more than my personal agent... Please keep Connie Jin.

DIDID

Aug 08, 2024  on Shopify

I’ve been using CJ Dropshipping for a while now, and I must say that their service has been outstanding. The platform is easy to use, and it offers a wide range of products that suit my business needs perfectly. The shipping times are reliable, and the product quality is always as expected. I also want to highlight the exceptional customer service I received from Chico Lai. He went above and beyond to assist me with product related queries. He was patient, knowledgeable, and truly made the process smooth and stress-free.

Eco Fresh

Aug 08, 2024  on Shopify

I am new to this and Nancy from CJdropshipping has been extremely helpful and profesional with all the questions i have which are responded in a timely fashion

The24stuffshop

Aug 08, 2024  on Shopify

The CJD team is very helpful and flexible. I mostly had contact with (Mr. Raymond He), he does an excellent job!

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